13 Million Cars Sold to Happy Drivers

"It's nice not to haggle over prices. Their prices are good!"

-- Misty H.

"They got me in my dream vehicle. They listened to what I wanted and I felt heard."

-- Eloni T.

"Service advisor Katie was very pleasant and professional. 10k miles and service and was in and out in under 1 hour."

-- Tom D.

Come Experience the AutoNation Honda Hollywood Difference

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Recent Reviews from AutoNation Honda Hollywood

Primero habiamos llegado a un precio y luego me dieron un papel donde habia otro precio (porsupuesto mas alto) luego Nos hicieron esperar aproximadamente 2 horas entre darnos el precio final y pasarnos al financista. Luego que nos dijeron que nos iban a Dar el vehiculo y que lo estaban lavando nos dijeron que ahora no podian darnos el vehiculo por que le faltaba una inspeccion y para rematar nos ofrecieron un carro en prestamo que luego nos negaron por que llegamos despues de las 7pm (y que tenia que dejar mi tdc) . Hasta la fecha no me han dicho cuando nos van a dar el vehiculo que ya contratamos por que dicen que tienen en sistema caido.. Nos ofrecieron pagar el uber solo a nuestra casa y quedarnos sin vehiculo por 2 dias .. No nos ofrecieron ni siquiera una disculpas y nos trataron como si el error fuera de nosotros, el gerente que nos trato mal se llama jay rodriguez. El resto del personal muy amables y atentos. English First we had arrived at a price and then they gave me a paper where there was another price (higher of course) then they made us wait approximately 2 hours between giving us the final price and going to the financier. After they told us that they were going to give us the vehicle and that they were washing it, they told us that now they could not give us the vehicle because it was missing an inspection and to top it off they offered us a car on loan that later they denied us because we arrived after hours. (7pm) (and that i must to give them my credit card). To date they have not told me when they are going to give us the vehicle that we already contracted because they say they have the system down .. They offered us to pay the uber only to our house and to be left without a vehicle for 2 days .. They did not offer us an apology and treated us as if the mistake was ours, the manager who treated us badly is called jay rodriguez. The rest of the staff very friendly and attentive.

Jose Andres Parra Atencio Apr 15, 2021

WHY I'm NOT an Autonation Honda of Hollywood client anymore? I being a client for more than 12 years, and I got 9 leases from them (3 Accords, 4 Oddyseys and 2 Pilot), the service is great and I always was being treat good, I recommended them to my friends and many of them got leases there, multiple sales people worked with me for all the years and all were good but they keep leaving and new people get in till the point they stop being good. Last year when one of my leases was going to expire and I got a surprise, the salesman that I use to deal with for many years was not working any more, and after some dealings with other salesman I was confronted with the "deal closer" (Mr V.) that end our conversation with "We didn't abandoned you, Honda did" at that point I couldn’t get a new deal, and they lose me as a client, I end up leaving and getting a VW, from Rick Case VW of Weston where I was treat really good. It is regrettable that my other Honda lease is expiring and NO ONE, and I repeat, NO ONE from Autonation Honda of Hollywood was even decent to make me a call to even try to sell me a new car. I feel actually abandoned by Autonation Honda of Hollywood, maybe the General Manager (Mike Eagle) is not aware of the way their sales people work, but they are losing their clients, a long term client should be cherished and not abandoned. Even if I get a new Honda, or other car, Honda should know that their dealership at Autonation Honda of Hollywood is NOT GOOD in selling their cars, I don't think that Honda abandoned me as Mr V. said (BTW, I being a client longer than Mr V. had being working there) but Autonation Honda of Hollywood failed me as a Client and failed Honda as representative of the brand and failed to Autonation as a business branch. I know most of the longtime employees, they are great people and the service department is really good and they try their best, but the sales people are really bad (they used to be good). Is there anything easier than renew a lease on a long term client with great credit and 100% Honda finance reliability? Well it look like they not even can do that! Maybe this will help others to take a decision to where to get their new car, but also will help the Autonation Honda of Hollywood’s General Manager and Autonation itself to improve their customers relations and take care of their good customers. And will help also to Honda to know who their loyal clients are and who misrepresent them. Well, maybe they don’t consider me a good customer. In my opinion renewing a lease should be easier and cheaper than all the advertising that Autonation does on TV, the mouth to mouth reference is always cheaper and better than a multi million dollars ads campaign. You can be a leader in Energy Efficiency but if you don’t sales cars and people are unhappy with you then you are actually not a good representation for the Honda brand.

Diego Borojovich May 2, 2019

It's seriously been one thing after another with this place! I bought my car in November 2018 and had various issues with the entire buying experience. They did their best to make things "right" so I will not discuss the 4 other issues I've had, in order to maintain my integrity when apparently they do not have it. The purpose of this post is to explain that after 2 months, I am STILL am dealing with issues from this purchase. I received my registration for my new vehicle in the mail yesterday. Low and behold, it has the WRONG license plate number on it. I gave the salesman (Elias) my license plate on the day I finally received my vehicle and asked him to make sure it had the correct license plate (I had two cars, so I wanted to make sure they used the correct plate as the other car was a lease and was heading back) The salesman even put the correct license plate on the car himself. Maybe it's my fault that I didn't ask to see the registration paperwork before driving off of the lot. So of course when I saw the wrong license plate number on the registration, I wasn't and still not very happy. I called and all they have told me is that they have a copy of the license plate (the wrong one) so they then transferred me to the woman (Odama) in charge of finance and she listened and then asked to call me back after she does some research. I have been ILLEGALLY driving my new car for the last 2 months due to their carelessness and additionally, I am wasting even more time trying to get everything legal now. I'm not saying don't buy a vehicle here, but I am saying if you are risky enough to do, double and triple check their work throughout the process. I will post an update as to whether or not this issue has been resolved by them or if I have to go to the DMV and do it myself. UPDATE: I had to call back 5 hours later as Odama did not return the phone call as promised earlier that day. I ended up leaving a voicemail and she then returned the call when I was unable to answer. Regardless she is blaming me for the incorrect tag being registered. Saying that her , Elias (the absolute worst salesman I have ever worked with and a Eddie Velez) said that the tag that was registered was the tag that was on the vehicle that I turned in (funny bc I did not turn my vehicle that I was driving at the time until a week after I received my new car) the plate I gave them was the one I asked to have registered. I'm frankly fed up at this point. They have told me to go to the DMV MYSELF to have the correct tag registered which IS THE TAG THEY PUT ON MY CAR BEFORE LEAVING THE LOT. They should rewind their cameras to that day and they will see their incompetent Elias screw the plate on my vehicle! Please please please do yourself a favor and triple check their work. I know I will NEVER be back there to purchase a vehicle ever again.

Nmenn84 Jan 4, 2019

Let me tell u my experience with auto nation Honda in Hollywood; i am very happy with the service i got from Alex; the sales person who was very kind and had a lot of patient with us, he worked with us and was very understanding; didn't tried to push us to buy, and finally we did lease a 2016 Honda oddessy, my only problem is that after 6 months of having the car i found out that there was a paint touch up where's the back driver side tail light , my other car shop said that its look like a touch up paint or small cover of scratches that probably happened when the car was parked at the dealership or when they transferred it from one place to another; which is not a big deal but i wanted to make sure that i will not get penalty for it. when i went back to auto nation to show it to them to make sure i will not be charged for that when ill return the car the sales manger Lazaro Rojas was very disrespectful (he saw a woman so he thought he can take advantage of that) and tried to blame me for pushing the tail light bcs i got a back hit from another car!!!! Which is ridiculous bcs car fax and all the rest can show that its a completely lie!! When i tried to tell him that its a joke he keep telling me; well you have the car for 6months, and tried to blame me for doing that! After getting so upset I contacted Alex Lopez the sales person who sold me the car , he contact Edi the GSM , both of them saw it and said its not a big deal and that they don't blame me, they couldn't confirm for sure what it was but they guarantee that it is not something to be worried about, This guy; Lazaro Rojas was horrible! I dont know how he get the position of service manager, his attitude is awful and he has no shame, So, if you want a new Honda from Auto Nation in Hollywood ; which I recommend ( don't get me wrong, i love my car) just make sure that when you pick up the car you are getting a new car without touch up paint or dents it scratches from parking lot use..

Taltald33 Mar 19, 2017

This might sound strange... a family writing a very positive review for a salesperson, manager, and dealership where their car was not purchased... but it is well deserved. We didn't think we'd get a new car in the very short span of 1.5 days of "car shopping" but we did. Though we had on our mind the need to get a new car soon, it just ended up happening quite suddenly over part of a weekend when close friends of ours offered to have our kids spend the night and next day at their place with their own kids. So, we got to work right away and went to a few car dealerships. Through our experience that weekend, we met 3 nice managers and 1 lousy one, BUT only 1 really great salesperson. This salesperson is Daniel Previlon. He didn't waste any of our time at all but made our experience at the AutoNation Honda of Hollywood really efficient and we couldn't have been happier with him. He is a really down to earth kind of person... a very genuine guy just doing his best to help customers out in finding the right car for them and in trying to get them the best offer possible. As soon as we got to the AutoNation Honda of Hollywood dealership, Daniel met us and took the keys to our Honda Odyssey to get an appraisal on its trade-in value while he helped us to look at the cars on the lot and go for a test drive in the one we were interested in getting. Every aspect of our time with Daniel was just so efficient... and his manager (RJ, I think the name was) showed that he was ready to do all he could to help us out with the numbers too. The dealership itself is in a pretty new building of considerable size so it is a nice place to come to as well. In the end, because another dealership we went to had the car we wanted in the color we wanted, we got our new car from that other dealership instead. (Unfortunately, we didn't have time for dealerships to get cars transfered and we had been burned before by such an offer in the past... with one dealership going through the whole negotiations process with us and promising they could have the color car we wanted transfered over within the week... but it just never happened.) However, the salesperson we had to deal with over at the other dealership was someone we would never recommend and the manager we initially had to deal with was an arrogant individual. It was lucky for us and for that dealership that another manager took over and saved the reputation of that dealership and our sale. We were sorry that we couldn't have sealed the deal with Daniel and his manager RJ from AutoNation Honda of Hollywood, but as the color vehicle we wanted was not on hand there, we had to go with the place that had exactly what we wanted. We would highly recommend anyone interested in a Honda to go see Daniel and RJ at the AutoNation Honda of Hollywood though as Daniel will not waste your time like some salespeople at other dealerships, and we are sure they will give you a very competitive offer.

whitneyfamily Nov 24, 2016

Horrific deception if i could rate with negative stars, I would! I went to Autonation Honda Hollywood after many back and forth emails with Ernest Rohn, an internet salesperson. We agreed on an OTD price for a Honda Civic and I took my daughter in, it was going to be her first car. Ernest took us for a test drive and we asked the typical questions, does it come with 2 keys, a valet key, the owners manuel, etc. He assured us the car had everything. I asked about the warranty and he showed me the paper that the warranty was up and quoted me the prices for the extended warranty. We were shown the car fax, but the car had no service records and/or receipts. We decided to purchase the car. While waiting for 2 hours for the finance manager, Jeremy from finance came over and told us that the car was Certified Pre Owned and came with a 12 month warranty. We signed the papers and then the commotion began. Vladamir our salesperson said they could not find a second key. We waited another 45 minutes for a second key to be cut. He also told us they were detailing the car and making sure it was ready to go. I questioned about how and where the second key was and they hemmed and hawed around the question. 3/4s of the way home (I live in Miami) I realized they did not give me the registration or the valet key. I called Charles Clay, the internet director, and he told me that the car didnt come with a valet key. I told him both keys and the valet key were checked off on the CPO paperwork and that I hadnt received the registration. He was adamant that they send the registration and there is no valet key. I told him that is not what the paperwork stated. He checked with the service manager who said yes, it comes with a key and I could pick it up. I balked and told them absolutely not, I was not driving up to Hollywood for their mistake. Haywood assured me they would fed ex it. Cleaning the car we found a hole through the carpet to the floor, that was covered by the mat. The CPO report showed no damage. I was OK with that. We found the registration shoved in the glove box. Nice that a manager does not know anything about the cars/services he sells. We washed, waxed, and cleaned the interior since it had not been done as promised. They had left a Sharpie marker and two pennies inside. How is that for a Honda dealership detailing? The next day I called American Honda and gave them the VIN to check the warranty. Low and behold, my daughters new vehicle was not registered as a CPO! I asked them how that works and was told the car is registered when the CPO is completed. I freaked out and called Autonation and demanded to speak with Larry Michaels, the general manager. Him and Haywood were conveniently in a meeting. Haywood got on and I explained what I had found out. He said it was impossible. I told him to call American Honda and he refused. He said he would have to get the paperwork and call back. He called and said that the car was registered in May 2016. I told him it was not and demanded to speak with the GM if not I was calling the news. He magically was able to get out of his meeting. He told me that the car was just purchased and that he had to send in the CPO paperwork in the next day. That would be the third day and make the car unreturnable. My BF was on the other line with American Honda double checking. They told him that is not their policy, the car needed to be certified upon inspection. I told the GM that we were deceived and that how could they sell us the car as CPO when it was not, that is fraud. He told us to bring the car back for a full refund. Never did he nor Haywood say they would call Honda to verify-because they knew the car was not certified. We arrived at the dealership and the receptionist knew of our situation. Not one employee offered an apology or an explanation. The GM was not even around. My daughter was heart broken. I placed a complaint with American Honda. Autonation Honda Hollywood is a deceitful dealership full of lying and sleezy people. Never buy a car from there!

Deceptiondk Jul 21, 2016

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