The salesman Angelo was very helpful and knowledgeable about the Honda I was interested in. He did everything in his power to get me the best offer possible. I give him 5 stars

The salesman Angelo was very courteous. He was helpful and knowledgeable about the Honda I was interested in. He did everything in his power to get me the best offer possible. I give him 5 stars

Salesman was very helpful and knowledgeable about the Honda I was interested in.

They did a great job and the employees took very good care of me.

Rocky, the Service Adivsor always makes it a pleasant experience.

Just bought my daughter a pre-owned civic. Hector was great. Car was waiting for us. Good test drive. See less transaction.

Got great attention and fast service

Excellent service, fast and efficient 😎

FAST AND FRIENDLY SERVICE. ALWAYS LOVE SHOPPING AT HOLLYWOOD HONDA

My salesman Jason was more than great. he is actually the reason why I chose AutoNation Honda over the competition. The only part of the process I didn't like was Financing. I had a horrible horrible horrible horrible experience kind of between a rock and hard place. Not good, didn't appreciate that part of the service.

The car service is fast and the people very pleasant.

I won't lie my car had a few little issues coming off the lot, but I will say they made it there best interest to correct everything! with sales men like Daniel P, and service guys like Ian, to Great mechanics like Fitzroy, thiso Auto Nation Honda is one of the best I've ever dealt with... Great Job Guy's keep it up..

When there with my family and after check a vehicle I saw online I ask my sales person to see if he can write me up an estimate to see if we can make a deal....he did but he when straight to his manager on charge at that time and guest what...price went up $4000 I don't know from where that mean the price its show on the window it's just a bait...worst customer service ever now I know why that place was empty when I get there....the manager came straight to me and tell me we do not offer any tipe of discount the price you see its what you get...at least tell me where you get those $4000 came up on my "estimate".....incredible lack of effort to take care your walk in customer....as a sale person and a certified mechanic with 14 years of experience at least have some type of courtesy and respect for your customers ....your are not the only one smart in this business guys....there's a lot of thinking people outside be prepared next time when you get the next one.......you don't have any right to tell the customer what to do....customer its always right and how ever he like to do the business it's the way you going to close more sales....just an advice for the owner may be he is a little more down to earth and wants to sale more vehicles every month like I do🙂

Went to look at a used car that was advertised on their website. Salesman approached me and when I asked about the car and without looking in the computer, told me that it was probably already sold because he didn't remember seeing it. So I asked him to look. Hesitant and without introduction walked to a desk and continued to tell me that it was probably sold because it wasn't on the computer. So I showed him the car on my phone and then that's when he said he found it and he would get the keys. It was only after he got the keys when he asked for my name. My comment to him was that it was obvious that he wasn't in the mood to sell a car because how he intended to dismissed me from the beginning.

Excellent service provided. Richardson was very polite and helpful.

Great service, fast, friendly , Ian has a great customer service. coming back here.

Terrific sales people! Ernest!

Extremely poor customer service! I have left messages and no call back. I would not recommend Autonation Hollywood Honda to my worst enemy!

They have all selections. Quick fast service and free coffee for customers. Also pretty nice waiting room while you're getting a car or just wearing for service and repairs. They're always on the move which is a good thing.

My service rep Martin was very professional, explained the work performed in detail and got me out in 2hours...

Air bag recall done on time!

Nice place to buy a car people are friendly

My experience at autonation Honda was very satisfactory. Each point of contact went beyond to make my experience pleasant.

Continually disappointed in the service here. Always some issue or another, have to keep coming here and waiting for hours just for them to tell me nothing has been done with my car. Found my car in back alley with windows down and none around when it was supposed to be being serviced. Waiting 4 hours, late for work, and they couldnt even complete an oil change

Excellent

Muy buena atención

Kimberly in service is amazing! You guys are lucky to have her on your Management team.

Great place.

amazing service! Rocky my service advisor is extremely knowledgeable and keeps you up dated on the status of your vehicle.

Had an appointment, when arrived made me fill out paperwork, then 30 minutes later told me, that I have to come back because they are backed up. Horrible service, never doing business with Autonation Honda again.

Everyone involved in my buying process was awesome and when above all to ensure that I was happy.

Scott, Jason & Jon the supervisor are very attentive, friendly, fast & have a carpe diem attitude. Would definitely recommend the coalition center to everyone thank you you guys

Excellent Service. Peter Taylor and Charges went above and Beyond. Will recommend to anyone. Finance representative very helpful as well A++

Excellent Service. Peter Taylor And Charles went above and beyond. Very happy with the service provided as well as the finance representative. Excellent A++

Great local service all deals are square

Made an appointment for 10:30. Got there at 10:15. Was told it would take 15 min. Sat there for 2 hrs.

Aweful. Made an appointment for oil change at 10:30 am. Got there 10:15 am. I was told 15 to 20 min. Didnt leave until 12:40 pm. Why go thru this hassle when I can drive down to the repair shop in the corner and have it done in less than 30 min.

Great experience from the moment we walked in the door. They go above and beyond to find a car to fits your budget and desires. Shopping for a car can always be a bit stressful but the staff here make it less so. They have the largest assortment of colors and models on the lot to choose from opposed to others in the area. John C. was great. Would recommend him personally. Very easy going, really wants you to find a deal that makes you comfortable.

Carlos Alcaraz was very polite and partnered with management to finalize sale at a fair price point.

Fixed emissions problem my personal mechanic could not! Price was fair

I love AutoNation Honda Hollywood... See Mr. Ernst for the beat deals! See Martin, Shaun, or Sam the best service advisors!

my car was serviced in a timely manner. customer service was good.

I got my Mazda CX-5 at Autonation Hollywood almost 2 weeks ago, and I feel very satisfied and happy knowing that I pick the right place to buy it. Angelo was the sales person who helped me to choose the car that I was looking for according to my budget. No pressure at all. He was very professional, helpful and honest, I really appreciate his help. Not only him but everybody is so nice and friendly and make you feel very comfortable. Thanks to all the guys, and also thanks to the nice Patrick and Albert the financial expert that gave me the best rates of all. If you are looking for a prestige and honorable place to get your car, don't doubt about it and go to Autonation Honda of Hollywood, FL to get it!!!

5 stars! Our salesman even stayed late once his shift ended to help us configure technology in our new Odyssey and assist with all our questions. Very courteous and professional staff.

I have to say the entire experience as a whole was terrible. Damaris was the only bright side of it all. She was very attentive, helpful, and kind. Her customer service was exemplary. She was informative on my vehicles status and assisted me through out the entire 4 and half hour ordeal. I feel that Auto Nation Honda as a whole missed the mark of excellence and provided mediocre service. I have had my vehicle serviced twice before at Auto Nation Honda and was out the door in just under 2 hours. I have to admit that I bare some responsibility for paying 79 dollars for a cabin air filter but this same filter is marketed on Honda’s web site at 15 dollars. I was able to remove the same filter in just under a minute when my vehicle was pulled up missing my floor mats. I showed it to Steve who I believe was the service manager on Duty that day and explained that I felt ripped off and miss handled. Steve just looked at me and stated “Yeah, I understand”. As a manager in any capacity, You should Know that your customers will keep coming back if they are treated with kindness and consideration. Even after I explained to Steve that my car mats were missing he sat stoically and seemed empathetic to my issue. My service appointment was at 1pm and I left at 5:40pm. I felt ripped off, grossly over priced, and robbed of my time. If this has become the new standard for service I think this experience has throughly made up my mind. To Damaris, I say thank you again for your kindness, and consideration.

I got my Mazda CX-5 at Autonation Hollywood almost 2 weeks ago, and I feel very satisfied and happy knowing that I pick the right place to buy it. Angelo was the sales person who helped me to choose the car that I was looking for according to my budget. No pressure at all. He was very professional, helpful and honest, I really appreciate his help. Not only him but everybody is so nice and friendly and make you feel very comfortable. Thanks to all the guys, and also thanks to the nice Patrick and Albert the financial expert that gave me the best rates of all. If you are looking for a prestige and honorable place to get your car, don't doubt about it and go to Autonation Honda of Hollywood, FL to get it!!!

I brought my car in to have my passenger airbag replaced due to a recall. After the work was complete they gave my car back as if everything went fine and there were no hiccups. Driving home I realized they did not replace a bolt and instead left it in my cup holder. It was about 7pm at this point and returning was not an option. After the weekend I called them and let them know what happened. They told me to drive in and that it would be handled. After a brief argument with the service advisor he finally brought it into the shop. It wasnt even in the shop for 15 min and it came back out. I was told there was nothing that could be done to re install the bolt. They said that it was due to a phone holder I installed in my car. My question is this, I am not a honda certified mechanic and I was able to install the bolt when I installed the phone holder. I am not from florida and I do not have my tools here otherwise I would do it myself. How does a person not even a honda certified mechanic do this but their techs cannot? I would reccomend going elsewhere. They also got oil in my car not to mention the inconvenience of having to return. You think they would have offered me a car wash or oil change for the frustration. This dealer experience was less than satisfactory. I use to work in the car business and I was taken back by how awful this experience was. None of this would have flown at my old dealership.

I brought my 2009 Honda Civic in for servicing Mar 5 , 2018. They changed my oil and rotated my tires. Total amount $84.47. In the portion that says Primary Item Concerns it says I needed front shocks. I was told the shocks would have to be ordered. The amount on my paper says $1167.00. I couldn't afford it at that time, so I decided to do it later. I took my car back in on Sept 28, 2018 . The day before my A/C wouldn't turn on. I turned the car off and back on...still nothing. I completed a few errands in my hot car. When I got home I opened the hood and jiggled around a few cords (not sure what I was doing.) Closed hood and started car...A/C was working again. Turned car off and back on ...A/C was working. I decided to take it in to Honda the next morning. I was there at 705 am...but on the paper it says R.O. Opened 726 am. Paper says "Customer states A/C went out yesterday but came back on. Check and advise Mis A/C concern could not be duplicated operating normally at this time." I understood that they could not diagnose a problem when it was operating correctly. Since I was there I wanted them to do a multi point inspection. On the paper that says Prime Item Concerns it says " Brake fluid exchange helps w/ braking performance. transmission last done @ 30k rec every 30k. A/C system problem could not be reproduced." NOWHERE in that section did it say anything about needing new shocks. When the lady (who was very nice) came over to me to talk about my car she didn't mention shocks either. I told her what was on my paper in March. She pulled it up in the computer....that comment about shocks is not there. I have the paper and I am looking at it right now. The lady and I got in my car and she drove it to the back of the service area and asked the person who checked out my car if I needed shocks. He said no. What really irritates me is that people always say...."don't go to the dealer for servicing...they will rip you off...especially if you are a single woman." Why was I told back in March that I needed shocks yet in September I was told I didn't need them??? Also I get angry when they put air in my tires and DO NOT replace the valve caps!!!!! How hard can it be to remember to put the valve cap back on???? I don't always notice until I have left Honda. I have purchased valve caps many times.

I brought my car in to have my passenger airbag replaced due to a recall. After the work was complete they gave my car back as if everything went fine and there were no hiccups. Driving home I realized they did not replace a bolt and instead left it in my cup holder. It was about 7pm at this point and returning was not an option. After the weekend I called them and let them know what happened. They told me to drive in and that it would be handled. After a brief argument with the service advisor he finally brought it into the shop. It wasnt even in the shop for 15 min and it came back out. I was told there was nothing that could be done to re install the bolt. They said that it was due to a phone holder I installed in my car. My question is this, I am not a honda certified mechanic and I was able to install the bolt when I installed the phone holder. I am not from florida and I do not have my tools here otherwise I would do it myself. How does a person not even a honda certified mechanic do this but their techs cannot? I would reccomend going elsewhere. They also got oil in my car not to mention the inconvenience of having to return. You think they would have offered me a car wash or oil change for the frustration. This dealer experience was less than satisfactory. I use to work in the car business and I was taken back by how awful this experience was. None of this would have flown at my old dealership. I should mention that this bolt holds the stereo in place. this is a saftey issue! If I get in an accident and it flys out and hits me or my passenger auto nation will have a lawsuit on their hands!

Great service. Wonderful service advisor & everything was done timely and as promised. Martin's high expertise and professionalism is very appreciated.

Excellent service - Rep was very professional and made every step so that my car was delivered in a timely manner.

Representative was very courteous and helpful, she went beyond the call of duty to assist.

Richardson is a great service adviser. Very knowledgeable, and great customer service.

Tameka was an awesome representative. She surprised me when she went above and beyond to assist me with my service. I needed to speak to a manager I was directed to him with her literally accompanying me to him and explaining the issue. By the time I came back to the service area my issue was resolved. She gave me all the information on my car and for the first time in a while my car feels brand new again driving out of AutoNation. I would like to say to her "Tameka, awesome sauce, great job , I appreciate everything you did for me". Thanks a million. She is definitely a great asset to the company. Shout out to Jose her manager as well. Looking forward to my next service, hope Tameka is available.

Third time I buy a car in this location. The attention is excellent and always help me to get what I want, even though my situation may be complicated. Great professionals.

Johnny Robles service was amazing, from beginning to end he met all my expectations being helpful, patient and clear on everything during the purchase. Highly recommend his services and the location.

Had to return two consecutive days for analysis of problems unable to find on first day.

Very helpful staff. Mr. Martin Durogene was extremely knowledgeable and honest

Very polite and fast service, glad I purchased my car from them!

Excellent customer service and an incredible team in the collision center. Scott was very thorough and very helpful. Thank you.

Roderick Williams was very helpful and friendly. He answered all of our questions and worked with the budget we gave him. He listened to us and helped us in every way. We are very pleased with the customer service and expertise he has. Larry Michaels was also friendly, helpful and knowledgeable. It was a great experience!

Excellent customer service from beginning to end.

Todobn

Excellent equipment, responsable and nice. Great job people. Congratulation.

My cars battery was recalled and I went there. Great people and fast timing.

Muy bien atendidos solo puedo decir gracias !!!

I got the Honda Pilot elite I did lease and let me tell you something! The best car ! Definitely recommended! The sales department great people! Tnx a lot! Don't spend your time on any other dealership around or look for better price! I already did it and I back to Honda! Good car ! Worth the money!

AutoNation Hollywood made the car buying experience very easy. Ernie was courteous, professional, and a delight to work with. They delivered as promised. Happy buyer here😀

Great service!

Very pleased with the Shawn service. Top notch gentleman. Explained the process as well as the 5 point inspection... Very happy customer. Keep it up!!!

Jimmy was the BEST...! Thank you for your help and advice.

Amazing customer service! Love my new car!

Excellent service. The people are nice and friendly. The attention is fast.

I was encouraged by Mr. Roderick to review my current vehicle and I was offered a handsome C-RV in exchange. Hubby and I are fascinated by the features of the NEW HONDA C-RV, I came in for the first maintenance and was assisted by Ms Tamika but prior to her I was ushered cordially by a nice gentleman. Honda of Hollywood has not changed their standard of excellent service.

My CRV is a 2009 and I have had it serviced at AutoNation Hollywood since I purchased it. My service advisor has been there for many years and he always takes care of me.(Luc Martin Durogene) He always explains everything to me and never pressures me to do something when I tell him I will do it later. I have never had a major problem with my car and I take it in for oil changes and check ups several times a year.

Wow I really like this Autonation Honda I just received a coupon for $10 off my next battery purchasing I sure can't wait to bank on this next step.

They are courteous and professional. They also have a nice location and a nice staff.

The service was great and so content with my new Honda! Paper work was quick and everyone was very polite. Definitely an outstanding service.

Excellent service and on time. I will definitely recommend anyone to check out this place.

The service associate got my car in quickly and kept me updated on its progress. He focused on the ATF oil change that I need (came in for). It wasn't until the mechanic was done, that he suggested possible services for the future (with quotes), which I appreciated. I also like the giant window, so you can view your car on the lift.

It was a pleasure having my car service there. Tameka was awesome

Professional service, competitive pricing

It was great from when I walked in to when I drove out with my car ������

This senior citizen was treated with caring, kind ,efficient and effective service. Martin put me at ease from reception to departure. The entire experience rates an A+. Many thanks to the young man who escorted me through the raindrops to my car. He made my day.

Service dept has always been exceptional Fernando Collazo and Martin have always taken great care of me.

Ask for Preston! He was so amazing! I've never had such a great experience at a service center in my life!

I went to this dealership and felt descriminated..especially when the financial female came out.. She was really sarcastic and had no customer service skills at all. They want to force you to give a downpayment not $1000 but between $2000 and $5000. Plus she was talking to be like I want it to steal her car. How can a middle class person afford a car? Some Honda employee need to be more polite. The sale representative was just not helpful at all. I'm very disappointed especially because I like Honda and own one.

Beware.. go only if you want to get bad customer service. The sales person don't want to get you a good deal. If you don't have excellent credit they don't want to even talk to you. They want to pull your credit no matter what before they give you an offer or discounts for the car. Sale reps have to help me not make me feel like I'm worthless and I can't afford a car.. I work very hard for my money bad like to spend it appropriately. Your finance department employee needs to learn how to smile and stop been so sarcastic.. she doesn't even know what type of car sells in your dealer. Very upset on how some employees get away with mistreating customers because on how they look or speak.

RICHARDSON is one of the top service men in the place. Kind, courteous, timely and really does a great job. Thank you for your service.

Excellent service and friendly workers. I always take my two cars to my Honda dealer.

Had a horrible experience at this service portion of this dealership today. I got an oil change on Thursday 08/16/2018 where they did an oil change and advised me that I needed to replace my engine filter, which i did. I drove the car minimally and only on local roads on Friday and throughout the rest of the weekend with no noise and no complaints. I didn't go on any highway, and I thought the car was doing just fine. Today Monday 08/20/2018 I proceed to jump on the turnpike to get to FIU as today is the first day of fall semester and my car immediately starts making a loud noise as I'm driving. The sound was only evident went I went more than 50 mph because as soon as I got off the turnpike the sound went away. As soon as class was done with class I turned around and headed right back to Automation to see what the issue is (it has been less than a week). They then proceed to tell me that I "must have hit something" and caused my own splash guard to break.... that there is absolutely "no way" that they would have installed it back incorrectly. Additionally, they mention that if they had for whatever reason installed it incorrectly I would have heard it as soon as I left which makes no sense because I couldn't hear it today or any other day this weekend until I started driving on the highway. So for an engine filter replacement that cost no more than $40 bucks, has now turned into a $300.00 replacement fee for a "broken" splash guard that I apparently broke on my own during the most lackluster driving weekend of my life.

Dealt with Marko, Vlad, and Alex. They were Very helpful and accommodating.

Serviced my van for a seat tipping recall. Fast and friendly. Did a free point inspection just because that’s how they roll. Didn’t try to sell me anything. The workers seemed so happy, upbeat and liked to work there. Coffee was high class. Will service my vehicle there again.

Outstanding service, friendly personnel, simply professionals

I love the customer contact culture of AutoNation.

Good service!!! Thank!!!

Excellent service, very courteous, attentive and helpful. Second time buying a car here.

First I want to thank all the guys here at Autonation Honda Hollywood i truly had the greatest experience with buying my first car! They work with me from day and night for a few days until we found the perfect car I am soooo in love with my Hyundai Sonata!!! I want to thank Jason my salesman, the finance team and The management was awesome!!!!! I will bring more business your way. You guys are freaking amazing !!!!!!

First I want to thank all the guys here at Autonation Honda Hollywood i truly had the greatest experience with buying my first car! They work with me from day and night for a few days until we found the perfect car I am soooo in love with my Hyundai Sonata!!! I want to thank Jason my salesman, the finance team and The management was awesome!!!!! I will bring more business your way. You guys are freaking amazing !!!!!!

My service advisor, Rocky, was the best! Took care of me right away, answered my questions and was polite and professional. Service was done in about 2 hours. Thanks to all at AutoNations Honda.👍 I have no complaints!

Good customer service in a fast spaced at Hollywood Honda.

Went to potentially trade in my truck for another truck. 1 of the 3 trucks listed online at that location we’re actually on property. The sales manager snapped 3 pictures of my trade in truck told me it would be 10-15 minutes for an appraisal. 30 minutes later the salesman came back with a trade in valuation 60% less than the value of the truck appraised on Kelley Blue Book. When I asked the sales rep why they didn’t take into account all of my trucks extras (topper, tires, lift, airbags, etc.) he replied “I don’t know.” As I sat there for 30 minutes, I asked for a cup of water which was never brought. Interesting how they “pride themselves on customer service”. Overall not a good experience to say the least and a waste of time. Do not recommend going here unless you want an insult of an offer on your trade in and poor customer service.

This place is clean and friendly environment. Only problem i have with them is the bodyshop i was in a car accident damaged the rear driver side causeing some major damage after the repairs were made the car has not stopped squeeking went back a few times and no resolution even with the rear lift gate was not repaired right. Insyead of fighting these big companies i just quit cause the frustration of having to deal with them not doing right does not suprise. The place is not bad the people are not bad just that they need to be mindful and really take pride in there work. Im an electrician for 20yrs and when a customer is upset you do your best to please them until there is absolutely nothimh more can be done some people are just miserable but this is not the case. I just feel yhat yhe car was here so long they got frustrated and rushed it out. I still will use there services but not all. Honda makes very good cars and i will not discredit them or the dealership but maybe some of the workers.

The visit was excellent the salesman William was great with me service was great I would definitely recommend my family and friends to Honda nation

I love my new Honda! The team at Autonation was amazing! They were so patient as I was there with my two children. They answered all my questions and made sure to give me ample time to think of more. I plan on bringing my mom back as soon as her current lease is up. Thank you Autonation Honda!

Tres bon garage personnel très compétent

I love my new Honda! The team at Autonation was amazing! They were so patient as I was there with my two children. They answered all my questions and made sure to give me ample time to think of more. I plan on bringing my mom back as soon as her current lease is up. Thank you Autonation Honda!

$60+++ for a synthetic BLEND oil change is their only option, I feel bad for people that fall for it, that is FULL synthetic oil price.

Trato inmejorable por parte de Karen Jimenez. Me ayudo en todo momento en aclarar mis dudas. Gran profesional.

Sales department more concerned with selling than your car repairs. Purchase the car new from there and have been there several times for the same thing.

I'm very pleased with the service and care that I received. I felt that Martin the service rep was very nice and did a great job with getting me in and out in a timely fashion. Also the courtesy wash was excellent. Great job!

Great people and service. My guy Rocky was very informative and took care of things immediately.

This place has the worst service department. 18 MONTHS ago my regular mechanic told me my rear tires were cupping as a result of a bad rear suspension. Since my car was still under warranty, I went the the dealership. They claimed there were no problems, said my warranty was expired (it wasn't!), and refused to even speak to my mechanic to hear his observations. After I trashed them in the follow-up survey they emailed me, I got a call from the Service Manager. He told me to bring it in, and that they will take care of everything. The Manager arranged for me to have a complimentary loaner vehicle, and have the rear suspension thoroughly inspected. Lo and behold, there was a problem! As a result, they "replaced the entire rear suspension." 6 months later, after servicing my car and rotating the tires, they seemed ok. 6 months after that, the cupping returned. Another 6 months later (today), my shop just informed me that my rear suspension is bad once again. And there's no way it just deteriorates on it's own so quickly. I haven't driven over any curbs or potholes, or done anything else that would damage the suspension. My mechanic said they deal with customers all the time who don't get their cars fixed correctly by the dealerships, and I obviously am another one. So now I'm going to have to spend $$$ to replace the cupped tires and fix the suspension the dealership SHOULD HAVE DONE while the warranty was still good. Stay away from this place. They have a pretty waiting room with a fancy coffee machine, but what good is that if they don't fix your car?

Great customer Service and the wait was not long for it to be a Saturday

This is my 6th vehicle purchase and by far the best! It was a no hassle experience! From choosing my car to getting my upgrades and accessories put in it! Sales and service were both great! I got quick responses anytime I had any questions! Thank you so much! Kenneth, Lucas, Lue, and Lazaro were great! Thank you guys a million!

Good services good services good services good services good services. It is annoying

Jason Lawford helped me through the process of purchasing a new car yesterday. He was very professional and helpful. He's the kind of sales person that every dealership should have. Thank you a million Jason for making it happen. I am enjoying my new car. I will will refer my friends and family to you whenever they need to purchase a car.

I have purchased two Honda from this dealer. I always have my cars serviced by the dealer. Generally it is a great experience, my last service date on July 28 was awesome. Thank you

Great service

Very good support and technical expertise

The gentlemen outside by the check in station was super kind and friendly. Damaris was my service person and she was also great. Checked every detail of the car and let me know in detail what needed to be done and how much everything would cost. Very thorough.

Not genuinely helpful. Don't waste your time.

I use to love coming to this Autonation for everything but with the new management there is nothing special anymore here. All customers use to look forward to the Saturday mornings BBQ but they cut that out. While I was there I overheard that on Saturday the staff use to get a special lunch but now the food they give them make them sick. I do not think I will be back here. Do not feel special anymore. The workers still give great service.

Serviced when scheduled. No problems!

We had the alternator go out on us during a vacation to the area. They worked with us to get us back on the road quickly. They even made it easier by having on site rentals for $30 a day. But the best part of our experience was Assistant Service manager, Karen Jimenez. Not only was she friendly, but worked to find the most affordable way to get our alternator fixed and with a discount beyond what we asked for! She is a huge asset to their team!!

Luc is awesome, he greeted me at my car and explained everything clearly. My car was finished in about 45 minutes (Luc said about an hour) so I was surprised when he came to tell me it was finished. Great experience!! Thank you

I knew exactly what I wanted because I had been making a list for the past year! When I brought my 2013 Pilot to Honda for an oil change, Elias greeted me. I told him what my dream wish was for my new car. He immediately said what I like to hear... "That's not a problem." Elias showed me the exact car that had everything on my list! I then said, "but can I afford it?" I told him what I could afford...and got what I wanted! There was no haggling and no pressure...therefore no guilty feeling when I drove away in my 2016 Honda Pilot!!

I purchased my Honda HRV in 2016. One thing I can assure everyone about this location is the best service department. I bring my car to this location for anything my car may need . Every employee at this locations makes you feel at home. Karen, Danny and even the manager take the time to acknowledge your presence while waiting for your vehicle.

Well the service department just told me that is job was to book appointments and if I had other requests to call the service manager!!! Plus in March went for oil change and they told me I needed a transmission oil change , well guess what!!! They did my transmission oil change in January of the same year, this is making think if they really did the oil change ???? Autonation just lost a customer , I went there for 10 years but no more !!!!

Martin took great care of me and my car. I would not go to anyplace else

Luc has been my service rep for many years. I had an "unsolvable" problem one year and he did not give up until there was a satisfied remedy. I believe he took it personally when Honda Corp. was not finding the problem. I have great respect for people like that. This is my 4th Honda Pilot and I hope to continue...because of the service.

Rocky is awesome my service guy. He always takes good care of me 😊

We had a terrible experience with the service department resulting in many return visits while waiting hours each time, only to find that we had been misinformed on the cost of what we needed. This is because everyone we spoke to at Honda was misinformed. All three visits resulted in three different answers and prices. Very frustrating!

Great service!

My hat goes off to the Manager Charles and our exceptional Sales man Jimmy. I went in with a doubt that they could beat the price I was looking for but at the end of the day actually 30 minutes of negotiation. (which is very fast for a car deal) We signed and are very happy with the outcome. not only did we get the best price we were able to upgrade for half the price of most of the dealerships we visited. I am so glad we went to Honda in Hollywood and taken care of by an exceptional team. from beginning to end - sales, manager, financing. You guys did a great job and we plan to buy our next car for our daughter there as well.

Awesome staff and great service. Thank You Fernando Collazo!!!

Staff was extremely helpful and friendly, was able to help diagnose and fix my car in an appropriate time given I was in a rush. Definitely will be going back if I have car issues.

No issues, good service!

very caring people who what you to have a great experience having your new honda and enjoying it

The staff is so helpful and knowledgeable. I prefer going to this location to get my car serviced

I am very pleased with my car buying experience at Autonation Honda Hollywood. The attention and care I received from Nick Nickerson and Matt Lerner made my buying my new 2017 CRV very special. Thank you Nick and Matt. I will definitely recommend you both to any of my friends or family looking for a new Honda. You guys are the best.

Staff very pleasant helpful. Explained everything.

Beware of buying a car here. Bought my Honda civic here and less than a week later the a.c. stopped working as well as the driver side window. I understand that the car was sold with no warranty, however no one should have these kinds of problems less than a week after buying their vehicle. I was quoted over 1k for a new air compressor, they offered no better than 10% off their services when this should honestly be taken care of by them.

its a amazing place, service is great they treat the customer like family.

Beware of buying a car here. Bought my Honda civic here and less than a week later the a.c. stopped working as well as the driver side window. I understand that the car was sold with no warranty, however no one should have these kinds of problems less than a week after buying their vehicle. I was quoted over 1k for a new air compressor, they offered no better than 10% off their services when this should honestly be taken care of by them.

Even with no appointment ! I got a great service 😃

It took 2 hours for the sales person to find the car we really wanted; then they ran the credit check and appraisal of our trade in which took them an hour then with excellent credit (as they themselves stated) they gave us quote with high interest rate and trade in amount so poor I got better trade in value with car that was in little bit bad conditions than this trade in. They are not serious about their business. I gave two stars because at least they were able to find the car which was in another location. We didn't end up getting the car since they didn't give the value of the car it deserved.

Excellent experience! The service take less time that originally expected, almost 1 hour, and they check some features for free.

Our experience in purchasing a 2019 Honda Odyssey was exceptional, because of Jason Lawford’s high level of professionalism. He was able to get us a great price, he listened to our needs and deliver them, and he was never pushy. The high level of customer service he provided us, his integrity, knowledge of the subject made this purchase possible for which my family and I thank him. The best car-buying experience I have ever had!!

My Experience here was by far the best I've ever experienced! Patrick was phenomenal in meeting my needs throughout the entire visit. Thank you again to Patrick and Alex for helping me get into a brand new car! You both rock!! 😀

Good every friendly and on time

Adviser Rocky Whitehall was very informative, courteous and straightforward it’s always a pleasure. Thanks

I woke up to a dead battery on Sunday. I got a jump start on Monday so I could take it in to the Service Department. The care and service I receive was exceptional as usual.

Aunque frecuento este lugar para mantenimiento de mi carro, he quedado gratamente sorprendido por el profesionalismo y atención del personal de venta de vehículos. Secretaria de información y pagos, vendedor y financiero.

Great place great cars can't go wrong with Honda

Very good service. I didn't have to wait that long. My car was ready before I expected

I went to AutoNation Honda with a low tire pressure problem. They found a nail, quickly plugged the tire, all in a short amount of time. Service People and Mechanic were super super great !!!!

Effortless!! This was my experience working with Aaron and Patrick !!!!

I had the best car leasing experience at AutoNation Honda. They are professional, knowledgeable and kind!

Thanks Auto-Nation Honda-Hollywood for stepping up and now making my experience a pleasure...Good job HR

My experience was very good. Especially with Shawn who is one of the service rep. He is the best ever overall. I always take my car in to be service. With Shawn he sees that everything is good. Place need to be cleaned up, it was not like this before. Please have a discussion with the cleaning crew. My A/C is working, my car is running much better and I am happy so far. must give a big shout out to the Mechanical crew. Thanks everyone For making it happen.

Very nice place

Excellent experience. The service people were just great.

Good services, they provide us a car for a day. So i can used while they repair my car.

The moment you get to Auto Nation Honda Hollywood you get five star service. The service assistance Ian was just great. He just gave me the best service a customer could expect.

After shopping around for a few weeks we found AutoNation Honda to not only have the best price, but also the best people. There was no BS, no guilt trip and no pressure. We had a very pleasant exprence and will be buying our next vehcive from AutoNation Honda.

Friendly, helpful ,speedy service.Also sometimes some nice snacks.Seriously the people who work there are extremely nice.

I was able to secure an appointment via phone around my work schedule, which was very convenient. Very courteous and knowledgeable personnel explained what was being done to my vehicle and I was in and out in an hour. The facility provided a comfortable wait area equipped with TV as well as coffee/water service.

Gave me a great deal on a 2018 Honda Accord

los productos son excelentes pero el servicio y el asceso No me gusta

Excellent service. Handled my SRS warranty problem very professionally when Rick Case service department gave me misleading info. Not only did Rick Case try to get me to pay for service Honda covered but their service supervisor and manager were very hostile. All my business to Auto Nation moving forward

I was satisfied with the service that was done on my vehicle.

Service was what I expected, was in and out within a reasonable time.

Preston was my service advisor he is vary friendly and professional i will be back.

Our Service Advisor was awesome!! Service was quick and painless. Nice seating area watching the World Cup plus all the cookies and snacks you could eat! Great Coffee Machine! LOL

Just started no haggle pricing on used cars. I went to. Holman Honda and got a better deal on a new car in comparison to the deal they were giving me for a used car.... how does that make sense ? In response to your reply: They were the exact same trim level. The EX-L without Honda Sensing. Im well versed in your trim levels so please don’t assume I don’t know what I’m taking about.

After having a challenging experience at another dealership, my mom and I were finally able to obtain one of her dream cars. Although we came into the dealership a little disgruntled and frustrated, Angiolino made sure to turn our experience into a positive one. Angiolino was extremely patient and detailed in outlining the different options of what to expect in the price of the vehicle. With my mom being indecisive about the color of her car, Angiolino was kind to let us know that it was ok to change it before the paperwork was processed! My mom had been saving for her car for a long time. Putting down $22K is no easy feat but I cannot express the joy my mom had when she was driving off the lot. The finance manager, Joel, was also great at congratulating my mom on her (new) vehicle purchase and was also detailed in outlining the different options available. My mom resides in Tamarac and will make the commute to this location to get her car service because she is forever thankful for the experience that she had. The “Drive Pink” means something more to her as she has lost a sister to cancer a few years ago.

Great prices and service

Great friendly customer services. Jason was very helpful and quick to solve the issue. Thanks.

Excellent service nothing but the best staff. Amazing

I think that Karen from the service department was the best person that I have ever had to work with.She made sure that everything was taken care of,and within great time.I only want to deal with Karen should I have to go back for anything else.

Appointment, reception and service was done according to my expectations, in two hours my car was ready aligned to what my Service Advisor told me when I arrived, however they were washing the car at the time I closed/paid for the service. It took them 1 hour and 30 minutes to finish the car wash with not one single person caring about it. Service done in 2 hours, car wash in 1 hour and 40 minutes.

Very good customer service and good advice.

Great service

My service advisor Fernando was so great! He greeted me as soon as drove up, made sure my car taken care of and my appt was quick and smooth. Def makes me appreciate the fact that i brought my car in. Thank you again!

Great service!!!

We bought our 5th Odyssey van at this place... they are great cars and the sales staff are Great... service is great too. They are like family to me now.

I purchased a CRV & always have it serviced at Autonation. I always have a great experience.

Waiting room with tv and snacks and bathroom and pretty clean. Nice customer service

It would be nice if you could just buy a car for the "no haggle" price. You will be paying for $800.00 in dealer fees, Sales tax, delivery fees, tag convenience fee, tag fee, warranty fee, and when you get you finance charges it will be more than whats on your dealer invoice. They are fast and you will get an automatic high interest rate, even though they have not heard from the loan company yet, hmmm. AutoNation is just another auto ripoff. My sales person, Carlos Alcaraz, was very patient.

Both my husband and I have bought vehicles from this location. We also frequently service out cars here. Our car salesman was great and I would recommend him to anyone. The location is also super close to my home and very convenient. Minus two stars for several reasons. 1. I was told by my service tech one time that I had a HUGE nail in my tire that should get looked at. I was sent away to a place that fixes flats across the street. They checked the tire in question and all 4 tires. There was nothing there! I even went to a 2 other tire places. I ended up wasting my day and looking stupid. I called the Honda serviceman back and he insisted that I was the one who was wrong!? Needless to say I make sure I never select that person again for service. 2. Borderline harassment for reviews. I don’t want to be called, emailed, and texted constantly. If I want to leave a review it will on my own time. 3. Not super friendly personnel standing by the front door when you walk in looking to purchase a vehicle. 4. There has been construction going on 441 for over 2 years and beware you may pop your tires just coming in or out of this place. I have more than once. Not blaming the business but be careful.

They sold me a Honda and they rushed me threw paper work did not tell about a no return policy, the Honda has Bluetooth issues and they can’t seem to find the issues with it and lied to the manufacturer saying they couldn’t hear the problem I showed my sales person the issue as we tested 2 other cars all same issues. They were very unhelpful there. My car doors were locking and unlocking for 10 minuets while driving and then the car locked me out of it, said they couldn’t find the issue with it. I have a kid and it’s very unsafe for them to be selling vehicles like that. I have spoken to multi mechanics there said all 2018 accord have electrical issues and I don’t suggest you buy here

Terrible service

It is always a great experience when I take my car in to get serviced! I especially like the shuttle service and the driver is very courteous & friendly!

Good but some clerks don't want to talk to you

Fernando was the Rep who handled my Airbag recall. he was extremely professional and helpful. The appointment went as scheduled, I got a ride home with the Service vehicle and they picked me up on schedule the following morning for my vehicle

Came in for an oil change , I didn't have an appointment. Preston help me in a friendly and timely matter, he noticed my LED strip on my car was out. I got my oil change and light fixed although it was Saturday and I didn't have an appointment. Preston is an example of service excellence.I will return to visit him when my car need service.

My service rep. was very help full and polite. It will be a long lasting relationship.

Friendly staff

Amazing experience! Amazing customer service! If you’re looking to get a car I would recommend stoping here first!

Ian, the assistant service manager, took excellent care of me.

I will never do business with autonation again. Everything is a hustle to them. Tires are under autonation warranty and just had them replaced. Everytime i go in they try to get me to buy new breaks new rotars new this new that... which i never asked them to check anything else out in the first place. all i want is what i came in for and replace my warranty tires. Now One of the new tires is slowly leaking air and going flat and i have to fill it with air every other day. I asked them to replace it again under warranty or fix it and they said they wont bc they are telling me its not leaking as if i dont know what a flat tire is. Not only that, they dont even have the tire size in stock and made me wait 45 minutes just to try and get me to get new breaks and find other issues with the car etc. I kept asking why is it taking so long to check the tire and he kept telling me any minute now and finally understood when he brings me an invoice for nearly a grand and wanted me to pay for all new tires Which i never asked them to check anything but the tire. What garbage so disappointing to be treated like this!!!

For the first time I came to this place for an scheduled recall appointment. After completing the job I got back my car and noticed some little damage in a corner of the center part above the radio. I showed the damage to the service guy and he said that was not their fault that they just worked in the passenger side. But I know every piece of my car and it is very easy to notice it and I do know they broke it because they had to remove the cover under the radio, then they had to at least pop up a little bit the center part (damaged piece) where the radio is located to finally be able to take out the cover of the right passenger side to work with the airbag. It was almost nothing and if they told me or admit it I would not even care but they were not honest at all. I also saw a weird notification that reads that "I choosed to use aftermarket parts (AP) for this job (which is not true, I was never told about it), so I'm assuming that in this important recall for my safety they did not use original equipment (OE) Honda parts. I won't take my car for any kind of service in this place again. I wish i knew before so I would not go to do that recall service. So, I better do some more extra inspection to see if there is something else wrong with my car.

WOW what an experience at Hollywood Honda in South Florida, Roderick Williams was amazing! had a car accident with my RAV4 and had to buy, was planning on heading back to Toyota but after reviewing the different options in mid size SUV, I was torn, looking at Nissan, Mazda, Kia, Toyota and Honda, I choose Honda CRV. Next Step was what dealer, Thank God for Hollywood Honda and lucky to have gotten Roderick Williams. this man NEVER tried a fast one on me, always with a smile, very knowledgeable on all the CR-V model to compare with and never pushed what to get. truly a gentleman, not a pushy shark salesman. I was in out of that deal in an hour, finance in 30 minutes and drove out in a total of 2 hrs., that's a record!! my experience was excellent and expect to see Mr. Williams there in 5-6 yrs. for my next Honda, as I am loving the 2018 Touring CR-V I got!! Thanks Mr. Roderick Williams for a spectacular experience, you made car buying fun!!

WOW what an experience at Hollywood Honda in South Florida, Roderick Williams was amazing! had a car accident with my RAV4 and had to buy, was planning on heading back to Toyota but after reviewing the different options in mid size SUV, I was torn, looking at Nissan, Mazda, Kia, Toyota and Honda, I choose Honda CRV. Next Step was what dealer, Thank God for Hollywood Honda and lucky to have gotten Roderick Williams. this man NEVER tried a fast one on me, always with a smile, very knowledgeable on all the CR-V model to compare with and never pushed what to get. truly a gentleman, not a pushy shark salesman. I was in out of that deal in an hour, finance in 30 minutes and drove out in a total of 2 hrs., that's a record!! my experience was excellent and expect to see Mr. Williams there in 5-6 yrs. for my next Honda, as I am loving the 2018 Touring CR-V I got!! Thanks Mr. Roderick Williams for a spectacular experience, you made car buying fun!!

It was a great experience having Daniel Previlon for assisting me buy my first car. I would recommend him as an excellent sale person of the month.

Great customer service Sales-Daniel Manager- Vlad, Finance- Cole, only place I get my cars and my family too! Thank you Autonation Honda:)

I always have a great experience at Hollywood Honda. They are always very professional, courteous and repairs are done right and in a timely fashion. I have worked with all of the service consultants and all are wonderful, helpful and friendly.

Went in for a planned oil change. Took about an hour.

Fast, courteous and pleasant visit. Did not have an appointment for this visit. Had issue with sunroof not closing, needed an oil change, tire rotation and alignment. All services handle and completed within a few hours. Appreciate the coupons AutoNation emails as well. Thank you.

I scheduled an appointment on line. I was greeted by someone when I drive who got my service manager so I could wait in my car. The manager reviewed the car details and advised me of what it was calling for an based upon the car notifications. I went with him inside to complete the paperwork and about an hour later I drove away.

Service sucks.

I couldn't start my car and neither could the guy sent to jump start it. Car was towed to Honda dealership. Service rep came right out, told me they would do a diagnostic, but it was probably the battery. It was the battery, at a reasonable cost to replace. Also did a couple of of suggested services to the car. Got the car back before 5:00 pm.

Great experience with Marc Scott. He honored the discounts of my car buying service and provided excellent customer service! It was quick and enjoyable!

There's too much construction in that area.

Wonderful experience. Could not have asked for more.

Only complaint is...as soon as I get comfortable with a service person, they leave. Sometime going to another position within company or just leave. Wishing there was not so much turnover of personnel.

Great service

Plecent experience. Had an appointment to perform a service recall and was in and out with in 90 minutes. Not to mention the professionalism of their service personal.

Service was quick, fast, and all around easy!!

Autonation Honda Always Provides Great Service. Service Advisors are knowledgeable and courteous. Facility is clean with nice amenities.

Martin is the greatest! He did a great job keeping me informed.

Repair time was reasonable. The customer service and lounge area was very comfortable and accommodating.

Excellent service, fast attainment, for me everything was fine and I can recommend this dealer.

I was very pleased with the courteous and professional service from the management and service team. My service agent Ian was great!

The waiting to be service is ridiculous.

Excellent service! Car was delivered on time as promised. Very professional

Made appointment for a recall notice. Karen was assigned to me. On arrival I was greeted with smiles. Karen came out and was very friendly. I had questions. She got her manager on a question she didn't know. I asked about another job on car. She gave me a price to look at it. While waiting, everyone was friendly with a "Hello" or "Good morning". Service finished in about an hour. Price to fix other problem was cut and very fair. Karen has very good People Skills.

It is hard to get into the dealership past all the road construction. It would help if the access/entrance had more signage. It needs to be more clearly marked. I missed it and drove past the first time. The two U-turns were NOT easy. It was great once I got inside.

I purchased a car in February and Jason and Cole (finance) helped me a lot... Yesterday I had a little problem in Autonation Miami lakes which it was very unpleasant and I called Jason and Cole, and they managed to help me out... GREAT CUSTOMER SERVICE.. Thank you Jason and Cole.

Martin always nice with me since day one everytime I go get my car service i always choose him

Preston was very nice and helpful. Plus I got my front window hole repaired at the same time with not extra cost.

The maintenance was done in the exact time allotted. The only thing was I didn't realize the technician had left oil stains on the window and passenger car door before I left, so I had to go back to have them clean it so it wouldn't do any damage. Other than that, everything was great. Damaris took great care of me and I felt valued as a customer!

The experience was wonderful. Tamika and Sean were very helpful and took great care of me and my car. They made sure all the repairs were done same day to keep me moving. A+!!

I had a grate buying experience. I highly recommend them for the purchase of a Honda. I bought over the internet. All my questions where answerd, the best price and at my convince whithout pressure. They are very a helpful to coustomers.

15 days ago I sold my Honda sport accord 2016 to this dealer and never paid to me my car, am calling every day and the answer is your check is in "processing, processing processing", so I said ok if you don't have my check, back my car and the answer is nobody know where is your car, PLEASE PEOPLE DON'T SELL ANY CAR TO THIS DEALER, SO TODAY I AM WITHOUT CHECK AND WITHOUT CAR.

I went to Honda today just to look around and boofff I met Mr Tony Guevara I'm telling you people this man is amazing he's so passionate about his job that he is willing to go above and beyond to make his customers happy and he help me with my Honda accord sport 2.0 2018 wish I'm so proud driving OMG guys if you ever Go there I'm telling you ask for Tony Guevara the man .I don't know how to thank this man for his patient and support thank you Tony Guevara�����

Your service deportment is a NIGHTMARE. I have never seen such incompetence or rudeness. Bringing the car back again and again for the same thing. They didn't know about the basic features of the car. He couldn't even check the tire pressure! We have bought our last three cars with you guys... well NEVER AGAIN. And I will be spreading the word with everyone I know to STAY AWAY. DISGUSTING.

The experience was one that was truly exceptional. Professional and courteous. Definitely worth a revisit.

Ms Gerciany De Olivera exceeded my expectations. She was able to identify and solve my problem. From her and other agents, there was also the professionalism in attending to my needs. I am really grateful.

The entire experience at AutoNation Hollywood was amazing! From the ease of gathering information online, walking into the dealership and being welcomed, meeting and dealing with the sales team to closing the deal and leaving with our new car! Lastly, having the team reach out to us after the purchase to make sure all was well!!!!

Great service, actually gave me a loaner over night for free, installed a recall part, great job Martin 😎

good experience, fast service , Ask for Don great rep !!

It took 5 weeks to repair my car from an accident. I was promised it will be ready on a particular date I got my car 2 weeks later. The horn of my car was is not sounding the way it’s supposed to I’ve been there 4 times and is still not working properly. The manager John refuses to diagnose it even though the Audi dealer is telling him the high note of the horn is not working the way is supposed to sound

Needed service done on a vehicle. I called and was told I didn't need an appointment just stop down. When I went in the "service advisor" laughed at me for not having an appointment and said " that's not getting done today." Extremely unprofessional and not interested in my business.

Arrived approx 30 mins before my appointment. Was greeted almost immediately and was taken on my appointment time. Shawn was accommodating and very polite.

I was looking to get my first car from Honda and I found this dealership near to me 1) First visit, took a look at the cars available and decided which one to buy 2) Second visit, finalized a car with pretty good deal and I took it Then the disaster starts when it goes to the finance team to finalize the payment 1) They offered me a interest rate of 4% given that I accept a package deal which increased by cost by 6K. I still agreed and signed the deal. Also, the finance guy applied for my financing across all the bank without my consent and I was unaware that this could affect my score 2) I took the car home and was excited about the car but nervous about the overall price 3) I start getting follow up calls from the dealership, stating you need to come to the office and redo the contract due to some issue without giving a reason 4) Going to the dealership, they says that the bank never approved and now you have to sign the deal with the bank who has approved you for 9%. The guy was noone else but the finance manager, pretty rude and was very upbeat, as if it was my mistake that the bank did not approved. They said because you are a NONIMMIGRANT nobody is gonna approve you at 4%. What [non-permissible content removed] is that!!! I checked with other friends of mine with same VISA status and found that they got a deal as low as 2.5% till max 4.5%. The finance manager literally said me that they do not work with NONIMMIGRANT visa, I was so [non-permissible content removed] with that statement. But I still agreed because I had put so much effort to get this car. Apparently this people do not know how to treat there customer and it is absolute NO NO if you want to buy a car from them. I still have to go the office to still redo some contract, and the saga continues.

customer service is 5 stars Karen Jimenez took very good care of me.

I have been a customer of this dealership for 11 years and am currently driving my 5th Honda Pilot!

Eric Gonzalez was prompt and courteous. He made sure that my car was serviced on time. Thank you

My service was great. Very fast and efficient. Martin took very good care of me and made my visit a good one. Love my Honda and would recommend them to everyone.

Excelente lugar, personal súper calificado y bien amables . Alexander López 100 puntos.!!!

Great service, environment was comfortable enough that I stayed and studied.

The Experience from beginning to end was excellent

There are not enough good things I could say about my visit to Autonation Honda, and my experience with Hector Zarama and his team. From beginning to end Hector was professional, attentive and extremely courteous. He never tried to take the deal anywhere I didn't want it to go and he worked hard to meet me at my ideal price point without compromising on the car I wanted. Not only did he exceed my expectations in every way, but he also got me in and out of the dealer quickly. I was happy I did not have to spend an entire day haggling over the car I wanted. Definitely recommend to anyone in the area!

This Honda provided excellent service and Eric was a great service adviser!

Excellent service. On time and very efficient techcnicians

I just purchased my new 2018 Honda CR-V this week and had such a great experience! A big thank you to my sales team! John and his manager, Eddie, made the whole process so easy! Winston, my finance rep, was great too! Everyone I spoke with exceeded my expectations! Thank you again!

Martin was very nice and helpful!!! Didn’t take long either. Got me out of there as soon as 1hr and a half!

Great service. Friendly staff, Karen was professional and knowledgeable.

Daniel Previlon from Sales was very courteous and he help me with meeting my offer. He and the rest of the team were nice and made the experience very painless. The dealer is far from my house, but it was worth the distance.

It was a great experience and everyone was very professional and very friendly.

Had my previous car crashed, total loss at Honda Hollywood they helped me and left with the best deal in town! Thank you Nick Gara and Matt Lerner for the amazing attention, curtesy and overall experience. Got a brand new Honda Odyssey fully loaded at the best price possible. Thank you for all your help. �

Great service, arrangements for rental were efficient and smooth. The usual headache of a small accident was made easy by our Automation representatives. Impressive

Small waiting room and zero amenities. My car now is making strange noises when it was not when I first brought it in.

I seriously would not go anywhere else to have my Civic serviced. Loyal customer for over 20 years!

Wonderful experience leasing my new car. Alex Lopez (Internet sales manager) was extremely responsive and took great care to answer any questions along with resolving a minor issue after taking delivery. Definitely recommend AutoNation Honda in Hollywood, FL.

Just Went to Honda Nation Hollywood for my Car Maintenance. I had an Appointment with VICTOR. Really nice and Professional Guy. They Did all points inspection for my Honda Accord SE. Staff was polite and welcoming Great Experience with these Guys.

This is my 4th car with Hollywood Honda, and each time I am satisfied with the entire process. No pressure, no gimmicks, just straight up good information that allows you to make a solid decision when buying a new car. This time I went with a CRV and my first experience outside my last 3 Honda Accords. The car and entire experience felt good, and I am very pleased with my vehicle. I will continue to buy from AutoNation.

I had a great experience, salesman was very knowledgeable, friendly and experienced. Made our decision to buy very simple. They were quick with the paperwork and negotiations and made it very simple to understand. Alex Lopez was our sales rep. and he did everything he can to make us happy with our deal. I would definitely recommend this location to friends and go back myself when needed.

I have owned many Honda's over the years, the only care I wish to own. I currently took my 2016 Honda Civic in for service this past weekend. I always ask for Martin because he has always been fair with me and tells me like it is. He is a genuinely honest person and I like how he does business. I am always very happy with the service I receive and will continue doing business with him. Please let him know what a great representative of Honda that he surely is. Thanks for the great service too Autonation Honda!

Ive just bought my 2017 honda (white) my wife and i absolutely love it. But the winning factor for us was jason (sales rep) and mr. Mendosa (financial manager) they were great and professional and they helped us throught the whole process. NB: as soon as you walk in ask for jason he will find the best car for you even if its not on lot, like what he did for us and he also got us approved in no time.

As soon as I arrived I was taken care of. There was at least 3 people looking at my car. Everyone was super nice and Victor was very helpful and kind and kept me informed throughout the process. Keep him around. His customer service is a 10.

Rocky was extremely helpful in the processs of getting the car serviced

Honda always takes excellent care of us. Everyone is polite, efficient and knowledgeable.

AutoNation did honor a competitor's coupon, which was great. But the price for tire rotation was excessive.

thank you for the assistance. I was impressed by the food provided to the clients free

Ms. De Oliveira was exstreamly helpful. She stayed in touch with me from the beginning to end of repairs.

Always have a great experience, and I appreciate seeing the same service advisor

DONT GET A CAR FROM HERE. They Will waste your time. Worst experience ever!! After 4 hours of being there they finally give us the monthly payment we want and then has us stay the night because they had to get it approved. The next day after they call and tell us we were never approved but they held us there the night before saying we were. This is bullshit. Finance manager Jeremy is very very rude and so is the general manager mike. They are not willing to work with you at all. Disgusted how they treat their customers and very unprofessional.

I was so busy that day, and it was such fast service it was greatly appreciated! Gabriel took care of everything, and explained everything just the right way!

I was very pleased with my recent visit to Hollywood AutoNation. I had a quick, friendly transaction by Gabriel Garcia and I will definitely be back next time I need anything looking for his assistance. I was taken care of really well and am very pleased with the outcome of my cars repairs! Thank you.

Great service! Everyone was beyond nice. I will be back.

Overall very pleasant. Everyone was very attentive and aimed to please.

Took my car in for repair, they told me it was fixed come get it. It was not ok, and it is back there today with same issue. Then the bastards had the nerve to call me on the phone , left a message telling me about deals on 2017 models and that they are going to appraise my car and that I have to call this man back... Keep waiting on that call... NOT!!

I brought my car in for 25,000 mile service. I experienced excellent customer service and attention to detail! Gabriel made my visit pleasant and was great at explaining what my car needed. He went above and beyond to make sure I was happy with my vehicle. I will go back for service again! Thank you!

Martin was very helpful, polite and a pleasure to deal with. Went in for airbag recall and then I was told I need a new radiator, Great.

Brought my Fit in for airbag recall. Fernando was excellent. Extremely helpful and accommodating. Gave us a list of things to watch due to the age of the vehicle. Great visit. Thanks Fernando.

2018 accord was a good buy from autonation of hollywood in hollywood florida

Víctor was very helpful and had great professional etiquette. His service was complete fast.

Great customer service . No issues at all . Victor was very helpful .

I would like to take this opportunity to express how happy I am with with Martin and Autonation Honda Staff. Martin goes above and beyond to help and resolve any issues with my car. Martin is always kind and professional. Good to know that I can count on him. He's Awesome!!!! Best regards, Ailyn Colon

I took my 2009 Honda Accord in for a air bag recall, last week. I saw that the dealership had pink breast cancer license plate covers outside in a bin when I pulled up. I would have liked one to put on my car. No one offered me one. I wonder if I had to be a paying customer to get one. I

First time that I feel I'm not pressured to accept features that benefit the dealer, not me.

I brought my car for airbag recall. Must say Alex Girona gave excellent service.Very professional. Thank you

My service person, Rocky Whitehall, was fantastic. My 2015 CRV had an oil change and since I use my vehicle to go back and forth from Hollywood, FL to Melbourne, FL weekly, I put a lot of mileage on my vehicle and always have my tires and brakes looked at. The car is always services at this dealership for I find that the service people are honest, reliable and always, always are there for me.

Great brand new facility... wifi, lounge, coffee super clean and modern

The waiting area very clean and the employees very nice.

Gabriel Garcia is the consummate professional. Extremely knowledgeable at his craft, kind and caring too. By far, this has been the most EXCELLENT customer service experience I have EVER had!!!

From The beginning to the very end fast smooth HAPPY!! Go see Larry and Edie and his team you will be sold at the Very best price. Ask for Salesman Daniel he's the man wasn't for his knowledge and patience with Me as I'm a very picky buyer who asks lots of questions.

Love it when your treated like the only one there even when you arent

Went there for a routine oil change. The customer service adviser, Martin, was so welcoming, courteous, attentive to detail and informative that it made it so pleasant to deal with this dealership. I always had a phobia about servicing my cars at dealerships but this has changed my mind. Both my husband and I thought Martin was so helpful. The price for the oil change was not any more than these oil change fast in and out places.They also filled our windshield wiper reservoir without charging a cent and recommended a much needed tire rotation. We will be going back

I did change oil, tire rotation to get a car and I'm happy with the Autonation Honda Hollywood

I love this dealership. Autonation Honda Hollywood is consistently professional, courteous, and accommodating. I have nothing but praise for this dealership.

Purchased my car there 3 years ago and have always had excellent service.

Our second Honda from this Dealer. I love my Honda!!

Good overall. They forgot to clear the error message after repairs. I had to notify them and they did so.

The service representative that assisted me had only been on the job about a week, but he was determined to give me quality care. He was very helpful and professional through the process and I would see him again.

I went in for an oil change without an appointment on a Friday morning and they took my car right away the reception team were really courteous and friendly. Even though I had to wait 1 1/2 hrs at the end the change my oil, filters, took care of two recalls on my vehicle and while I was waiting I was able to enjoy a delicious cup of coffee. Britney was my Service Agent and she made sure all of the services I requested were completed and was able to apply all the available discounts for the services I asked for.

Martin in service is the best. Thanks for another great experience.

My service advisor, Martin Durogene, was the nicest person ever! He explained the recommendations with detail.

My overall service at this dealer was 5 star. They were fast ,efficient and never pressured me to do more than the recall service I went there for. Rocky, one of the managers of the maintain dept. was great. Would definitely look into buying my next Honda from this dealership.

Sam and Rayan did a great job taking care of my car ,between my family and I we have brought 4 cars from this company love the service and the people that's the reason we keep coming back.

La atención muy buena ...pero me parece excesivo el precio por cambiar una llanta que tenía un clavo 165.78 dólares. Somos mayores y lo tuvimos que hacer ya que la llanta estaba baja,,pero ya no no voy más..no fue en Honda de Hollywood fue en 12 E.Sunrise Blvd.Ft Lauderdale.gracias

I had an excellent experience with AutoNation Honda Hollywood. Rodrick Williams was very informative, professional and trustworthy. He explain every aspect of my purchase to me. Great Job!!!

Everyone was very nice and easy to talk to. Kept us informed throughtour the process

Used to think this location was cool when I got my Si from them a couple years back but when I went in to trade in my current Si for a new one they wanted to low-ball me $3k-$5k on my car WITH all the modifications I've done to it and try giving me used car APR on a brand new one... And they want to try saying they can't "work on the price because it's new" when another Honda dealer had the Si I actually wanted for $1k below MSRP... Y'all lost my business for sure

Angelo"s courtesy, and professionalism was above and beyond. He took time to listen observe and thoroughly explained everything in detail. our experience at the Honda dealer phenomenal. My Wife and I, were treated with such respect and dignity that I will recommend our friends to shop at this dealer. Mr. Mendoza was incredible in his detailed manner on how he explained the different protection packages available to us. it was the best four hours we spent with your personnel. I also want to thank the General Mgr. for calling me to ask me about my experience at his Dealership. I also want to thank Mr. Mendoza manager.

Good service, the Jobs was done very fast oil change and Front brakes, price I think it was fair, an advice to improve could be incorporate CAR-WAS as others dealers so you have the option to get your car complete done is just one go.

At this location it was a different experience for me. I was not advised on services and maintenance my car needed upfront. I had to ask more than once is there any other services needed other than oil change. Then at the end of my oil change after asking again, I get a list of services needed. Usually I get a list of services needed for my car based on miles then get asked would I like to have these things done on the spot. That's what I wanted but hollywood honda didn't do this😏. Now it's inconvenient to come back a second time to get the car serviced.

i just traded in two days ago; although it makes me nervous to buy used I feel like I got a good deal. My salesman Alex was very polite and professional. However, I don't feel the process should take three hours and don't like feeling pressured to buy their warranties at the close of the deal.

Excellent service, excellent customer service. Everybody very kind very helpful. I strongly recommend this place for your car service maintenance.

8 years ago I felt like I was robbed by Honda team when I got this car ( back then I was too stupid) a however I still bring my car back if I need to get maintenance or fix something. L

We just bought a HRV at Autonation in Hollywood - Fl and we had an amazing experience with Ernst (seller) and The administrative team (Maria and Jeovane). Thank you Guys for the patience and best treatment! Fabiana

Worse customer service ever! Won't ever go back to this dealer!

Great people. I really enjoyed the services of Sam N. Thank you very much.

DOMINICK FEOLA AND LAWRENCE MICHAELS, GENERAL MANAGER. Those are the names of the A-TEAM at Autonation Hollywood Honda. Want a salesperson that is working for you to get you what you want? DOMINICK FEOLA. If he is not swinging the bat heavy enough for you? Then make him bring out the big dog himself. LAWRENCE MICHAELS, GENERAL MANAGER. The complete Autonation buying process is transparent and straightforward. I am recommending this dealership without reservation. Thanks guys, see you when I need another car. :)

Walter was great!!!!!!!! I was there for an oil change it took about 50 minutes �

Efficient and thorough. Very friendly staff. Nice waiting area and clean bathrooms.

Very good experience since transparency was present during the entire process. There were no surprises from start to finish. Very good people. From the receptionist to the finance manager. I appreciated the courtesy, professionalism, and ethics given to me and wife.

Walter was great. Proficient, friendly, he called me twice to keep me updated. Although I did not have an appointment and it was a busy Saturday, it took a while for someone to initially attend to me. Then it went quicker then I anticipated. Thank you. As I just moved into the area, this will be where I take my car to be serviced.

My experience with the service department at Autonation Honda has always been great. I have only dealt with the service associate, Samuel and he has always been very helpful and provided great customer service. My car is always done in a timely manner and I know the work is trustworthy!

Service was performed as described in a timely way. Attendant recommended new windshield wipers and replaced same with my approval.

Had an oil change. Service was fine. Rocky is a wonderful service professional and let's you know what is needed.

Excelente services. No long time to wait, from 2011 I bring my car to this leader and I nevera had bad experience. No complaint :)

Sales person Daniel Previlon of AutoNation Honda Hollywood was very helpful in my third Civic lease. He was able to get me a better model at a lower cost and was able to get my monthly insurance payment down by $40.00.

During the process they make sure I understood everything, the whole process was smooth and clear.

i waited 2 hours to be helped in finance .. i was told by a man they were understaffed two people quit..i wonder why.. very unprofessional finally was helped by maria

Sales representatives and Supervisors were excellent. They took the time to show me around the merchandize--cars (different models) and gave pertinent sales information. Courtesy and friendliness were their Hallmark. I left with great satisfaction.

very good!!!, nice employer, very fast service and honesty

I am curious as to why other Honda dealerships in the area offer better coupon deals. I found other dealers that offer a 4th oil change for free. In addition, some do the tire rotation for free with an oil maintenance appointment. For your dealership, it depends on which service technician I deal with as to what I am charged for.

My car engine oil was leaking , stay 1 night in the store, there are no alternative car to use。 the next day I found that the protective cover of the chassis is not installed when I arrived home， hanging in the car, use 3 days after the oil still leaking。The staff give me nothing about report of the repair car。

Great service with Steve Mitler for years. Only place to take your Honda.

I am very satisfied taking my car for service because of Rocky, my service advisor. He is very professional and he really cares about his customers. Rocky always takes good care of me and makes sure that everything goes well with my Honda pilot. He is always ready to answer any question that I may have.

This is the 3rd auto I purchased from Hollywood Auto. I will remain a Loyal Customer. "I LOVE MY 2017 CR-V".

Excellent service. Very professional. Best place to buy a car

Daniel Previlon did a wonderful job in providing me with all the information about my new car. I am going to tell all my friends what great service he provides.

I wanted to purchase a Ridgeline so ii wanted to compare dealerships and my last dealership was Autonation Honda Hollywood. I am very skeptical when it comes to vehicle purchasing and after being at previous dealership my skepticism got worst. However i was pleasantly surprise at the honesty and fairness that was meted out to me by Mark Roude the sales man and also the Sales manager. I made the purchase and left feeling that i got a great deal. I therefore have no reservation recommending Hollywood Honda to anyone who wishes to purchase a Honda vehicle.

Yo comente la forma en que podia hacer el negocio y la verdad me ayudaron para poder hacer el cierre.Muchas gracias.

It is usually a difficult situation when you are purchasing a big ticket item such as a vehicle. However, at AutoNation Honda, with assistance of ernie rohm and the amazing staff it was very easy. It was an excellent experience. Ernie explained how the technical features of the car worked very well.

Thank you so much to the General Sales Manager Edward and the Sales Associated Carlos for the Amazing services and Genuine connection you made with us. Even though I live in Miami Beach I have decided to go to Hollywood honda because of them. You have won a loyal customer and all because of the great service and the will to assist and accommodated their customer. Thank you! We love our honda!!!!

Sales person, Michelle, was awesome. Always available and prompt to respond. Didn't budge on price, but I feel I got a good quality car and good warranties on used car and the tires. However, the service department never called to let me know when my floor tech mats came in and couldn't find the order both times I called to check on if they came in yet. Then I called Michelle and she took care of that for me. Also, the people who changed the licence plate after I bought it put a huge scratch where the screws came out, maybe the crews were stuck, but it is a huge scratch so Michelle also got us some touch up paint. We waited about 30 minutes for them to clean the car before taking it home, but I'd suggest telling them not to bother because the cracker crumbs under the seat were still there when I took it home. Overall, I love my car and am very happy with my purchase and customer service on the sales side of the company.

The sale manager Robert need to know how to talk to customers because you are just a manager. Use some humor because no one comes to bother you. You are there because customers bring to you

I had a great experience with AN Hollywood Honda. Nick Nickerson was my sales rep and Eddie the general sales manager. Maria in financing was great too. nick made the entire process far less stressful than I expected it to be and I appreciate the great customer service I've received and I am continuing to receive.

Excellent service. Our representative Daniel was amazing, and extremely patient and helpful with all our needs. Highly reccomended for everyone!

Thanks, Jason! Excellent sales rep and very knowledgeable. Has answers to every question we had. Went above and beyond to get the color car I was interested in from another dealership. We ended up choosing a different color and model, but we appreciate all the hard work Jason and the general manager did to make sure we made the absolute right choice.

Ronal Louissaint was the salesman- who was very helpful and good

Let me tell u my experience with auto nation Honda in Hollywood; i am very happy with the service i got from Alex; the sales person who was very kind and had a lot of patient with us, he worked with us and was very understanding; didn't tried to push us to buy, and finally we did lease a 2016 Honda oddessy, my only problem is that after 6 months of having the car i found out that there was a paint touch up where's the back driver side tail light , my other car shop said that its look like a touch up paint or small cover of scratches that probably happened when the car was parked at the dealership or when they transferred it from one place to another; which is not a big deal but i wanted to make sure that i will not get penalty for it. when i went back to auto nation to show it to them to make sure i will not be charged for that when ill return the car the sales manger Lazaro Rojas was very disrespectful (he saw a woman so he thought he can take advantage of that) and tried to blame me for pushing the tail light bcs i got a back hit from another car!!!! Which is ridiculous bcs car fax and all the rest can show that its a completely lie!! When i tried to tell him that its a joke he keep telling me; well you have the car for 6months, and tried to blame me for doing that! After getting so upset I contacted Alex Lopez the sales person who sold me the car , he contact Edi the GSM , both of them saw it and said its not a big deal and that they don't blame me, they couldn't confirm for sure what it was but they guarantee that it is not something to be worried about, This guy; Lazaro Rojas was horrible! I dont know how he get the position of service manager, his attitude is awful and he has no shame, So, if you want a new Honda from Auto Nation in Hollywood ; which I recommend ( don't get me wrong, i love my car) just make sure that when you pick up the car you are getting a new car without touch up paint or dents it scratches from parking lot use..

Let me tell u my experience with auto nation Honda in Hollywood; i am very happy with the service i got from Alex; the sales person who was very kind and had a lot of patient with us, he worked with us and was very understanding; didn't tried to push us to buy, and finally we did lease a 2016 Honda oddessy, my only problem is that after 6 months of having the car i found out that there was a paint touch up where's the back driver side tail light , my other car shop said that its look like a touch up paint or small cover of scratches that probably happened when the car was parked at the dealership or when they transferred it from one place to another; which is not a big deal but i wanted to make sure that i will not get penalty for it. when i went back to auto nation to show it to them to make sure i will not be charged for that when ill return the car the service dept manger was very disrespectful (he saw a woman so he thought he can take advantage of that) and tried to blame me for pushing the tail light bcs i got a back hit from another car!!!! Which is ridiculous bcs car fax and all the rest can show that its a completely lie!! When i tried to tell him that its a joke he keep telling me; well you have the car for 6months, and tried to blame me for doing that! After getting so upset I contacted Alex the sales person who sold me the car , he contact Edi the GSM , both of them saw it and said its not a big deal and that they don't blame me, they couldn't confirm for sure what it was but they guarantee that it is not something to be worried about, This guy; was horrible! I dont know how he get the position of service manager, his attitude is awful and he has no shame, So, if you want a new Honda from Auto Nation in Hollywood ; which I recommend ( don't get me wrong, i love my car) just make sure that when you pick up the car you are getting a new car without touch up paint or dents it scratches from parking lot use.. Sent from my iPhone

Raphael was very helpful and informative overall it was a pleasant experience buying a car from them. Everyone was courteous.

We went a little out of our way to come to AutoNation Honda in Hollywood to work with Don Leighton and it was so worth it. He quoted us over the phone and was in constant contact through every question we had. As a first time car buyer I was a little nervous with the process of getting a quote that worked for us and Don never strayed from his original price. He was easy and very pleasant to work with. I truly felt like he had my best interest in mind. I walked away with a fantastic new car and I could not recommend Don any higher!

Always have a great experience AutoNation Honda . Edwin always takes good care of me.

This dealer was very helpful and knowledgeable about the car I was interested in. I would recommend them to everyone. I love my new car.

Initially my experience started going bad with the finance department which we had excellent and they said the bank came back with a high interest rate. In order for us to get a lower rate of 2.8 interest we had to buy an extended warranty he which to me is a scam. We had no choice to buy extended warranty he in order to get the lower payments. When I got home I realize that I left a pair of Ray-Ban's which I use for work in the car which I turned in I emailed my salesman which he responded that he would look into finding my sunglasses as soon as he got in to the dealership. Apparently somebody had gone into the car and stolen my sunglasses I tried reaching out to the sales manager which they did not answer me regarding the theft of my glasses. Ultimately the GM made a decision that they are not responsible for anything left in the car but instead of them having the courtesy of calling me and letting me know I have to call the dealership and speak to the salesman and self to which my response was they are never going to see me ever again in this dealership because if I go and bring my car in for service and leave something inside they're not responsible if somebody steals it the worst service I've seen in a dealership before.

Great experience! Willian Nickerson and staff were very friendly, helpful, and efficient.

Great service. The general manager was really nice and took his time to play with my dog �

The service here is impeccable! I'd highly recommend talking to Michael Elario if you're interested in purchasing a car. I've been helped by many at this dealership over the years, but he was by far the friendliest and most understanding salesperson I have ever seen.

Elias Moukarzel made the whole experience an enjoyable one!!

I am so happy that I bought my car at this dealer My sales guy was Jimmy B. Awesome, awesome � person

Recently leased a 2016 Honda CRV from AutoNation Honda ... the same dealer I leased my 2009 CRV from. I remain very satisfied with the sales and service team.

Upon arrive to Auto Nation, we meet a Mr. Scott. We receive a great service, all needed help & have a time with out of stress and delays. Mr. Mark Scott give us all needed information about vehicle witch we was planned to purchase. We will be happy to recommend him to any one. As a surprise, we actually have good time during a purchase. THANKS Mr. Mark Scott!!!!!!

I love this place!!! They take great care of you!!! If you want to go have breakfast, they'll drop you off and pick you right up. The service advisors and staff are always so personable and they really do look out for you as a customer!!! I love my service advisor, George, he's the real deal!!!

I bought a new CR-V SE a few days after Christmas, yay! My sales person was Vlad Panarin and I have to say that he made this car-buying experience like no other that I have ever had and this is my 5th Honda vehicle. Vlad was diligent in receiving the request for an online quote and replying via text almost immediately. He was professional and courteous, as well as friendly and easy to deal with when I met him in person. He was able to get me the car I wanted for the best price possible (in comparison with other local dealers), no games, no back & forth. Hoping that the experience with service of my new car is equivalent, which I will be reviewing as well. Thank you.

Ed, the service manager's ASSistant and Laz, the service manager are full of it. IF YOU NEED SERVICE RUUUUUUUUN �����. But the sad thing is AUTONATION cons you into these CPO vehicles under "warranty" and you can only get service at one of their many JANKY service departments!!! Clearly I've paid for a warranty that's not meant to be used...... JUST FIX MY DAMN CAR!!!!!!!! #WarrantiesDontMeanAThing

I am writing this review to express frustration about the lack of professionalism and sub-par service rendered at AutoNation Honda Hollywood. I am totally flabbergasted & completely dismayed to say the least. Two weeks ago I took my car (2014 Honda Civic) in for A-1 service at your location. I paid for a synthetic oil change! However, while I was driving on New Year Eve my check engine light and low oil light came on! The next day, I had my car towed to Wal-Mart auto care center to have a technician look at my car because Auto Nation was Hollywood service center was closed on New Year's Day. The technician informed me and showed me that I was missing a screw and a drain plug (due to your technician negligence). This is totally unbelievable and mind boggling! The technician at Wal-Mart Auto Care Center informed me I was lucky because my engine could have blew up! I was completely out of oil. He insisted that I take pictures and a video to show the service at AutoNation Honda. I incurred an additional charge from Wal-Mart to rectify the potential hazardous matter at hand. Not only did have to kick out more money, I missed my New Year Eve and New Year Day Plans due to unforeseen car trouble. Choosing the AutoNation Honda dealership to service my car, I never thought for one second that the technicians would be so incompetent and fail to do their due diligence as it relates to servicing my car. I have several questions, concerns, and wonderings ..... Was this act done intentionally? What if my engine blew up on me? Is there a check and balance when cars are serviced? Are the technicians at your dealership certified? I am overwhelmed with uncertainty and reluctant about bringing my car to this particularly service center for future maintenance and/or repairs. Rightfully so, right? However, I did speak with the service manager Laz, who was very apologetic and diplomatic. He understood my frustration and listened to me. And I briefly spoke with the customer relations manger. Laz, did refund me for the oil change that they did, and stated that they will refund me for the inconvenience of having to get an oil change at Wal-mart..... However, no one from AutoNation Honda Hollywood has followed up with me; nor have I received the refund check that was promised to me for the inconvenience of having to get my oil changed again at Wal-Mart. Love my Honda Civic, but not impressed with AutoNation Hollywood Honda...

Worst dealership ever, i have a 2016 honda hrv is a lease and i have it since July last year, until this day i have taken the car back to services 11 times, is a piece o crap that keeps braking down, i complain to honda obviosly they don't care, i talk to larry the GM he told me "well to bad you can't change ther car what do you want me to do, go get into another car be upside down is not.my problem go screw your self" those were his words to me i have never seen a most arrogant GM, i am a military veteran that lease a car for my wife and kids for them to be safe but now i am afraid any day they get into and accident whit that piece of crap they give me at that dealership, DON'T BUY FROM THEM THEY DNT CARE ABOUT CUSTOMERS THEY JUST WANT YOU MONEY AND THEN ONCE YOU GET INTO A PIECE CRAP OF CAR YOU ARE BY YOUR SELF, i have never feel any support from them!!!!! WORST DEALERSHIP EVER!!!!!!!

Great service and great people Salesmen are very professional and nit pushy.

I went in for my regular service, which I paid for in the package when I bought the car 2 years ago, and was turned away. They refused to service my car because I was dissatisfied with the previous service and gave them 68% on the survey. It is therefore abundantly clear that if Autonation Honda receives a bad survey , rather than using it to improve service they turn away customers. I was told to go to another Honda dealership to retrieve my maintenance free package which I paid for. Terrible state of affairs. I'm very disappointed ,again, with that dealership and could never recommend anyone there.

It was a flawless experience. My sales person took the effort to ensure this car was at the dealership on time. It was a great buying experience.

AUTONATION 50 % of satisfaction. Short history: I have to say that I am very satisfied with the salesman: Alex and Michael, but because of the finances guy Jeremy I wouldn’t recommend this dealer to any of my relatives. This guy, called Jeremy, was like a lion, like a beast ready to kill his prey. He started the business with an impulsive and strong character. He tried to obligate us to buy the warranty, gap, and maintenance that he was proposing. Awful experience with him. Again: nice salesperson but horrible financial service.

This might sound strange... a family writing a very positive review for a salesperson, manager, and dealership where their car was not purchased... but it is well deserved. We didn't think we'd get a new car in the very short span of 1.5 days of "car shopping" but we did. Though we had on our mind the need to get a new car soon, it just ended up happening quite suddenly over part of a weekend when close friends of ours offered to have our kids spend the night and next day at their place with their own kids. So, we got to work right away and went to a few car dealerships. Through our experience that weekend, we met 3 nice managers and 1 lousy one, BUT only 1 really great salesperson. This salesperson is Daniel Previlon. He didn't waste any of our time at all but made our experience at the AutoNation Honda of Hollywood really efficient and we couldn't have been happier with him. He is a really down to earth kind of person... a very genuine guy just doing his best to help customers out in finding the right car for them and in trying to get them the best offer possible. As soon as we got to the AutoNation Honda of Hollywood dealership, Daniel met us and took the keys to our Honda Odyssey to get an appraisal on its trade-in value while he helped us to look at the cars on the lot and go for a test drive in the one we were interested in getting. Every aspect of our time with Daniel was just so efficient... and his manager (RJ, I think the name was) showed that he was ready to do all he could to help us out with the numbers too. The dealership itself is in a pretty new building of considerable size so it is a nice place to come to as well. In the end, because another dealership we went to had the car we wanted in the color we wanted, we got our new car from that other dealership instead. (Unfortunately, we didn't have time for dealerships to get cars transfered and we had been burned before by such an offer in the past... with one dealership going through the whole negotiations process with us and promising they could have the color car we wanted transfered over within the week... but it just never happened.) However, the salesperson we had to deal with over at the other dealership was someone we would never recommend and the manager we initially had to deal with was an arrogant individual. It was lucky for us and for that dealership that another manager took over and saved the reputation of that dealership and our sale. We were sorry that we couldn't have sealed the deal with Daniel and his manager RJ from AutoNation Honda of Hollywood, but as the color vehicle we wanted was not on hand there, we had to go with the place that had exactly what we wanted. We would highly recommend anyone interested in a Honda to go see Daniel and RJ at the AutoNation Honda of Hollywood though as Daniel will not waste your time like some salespeople at other dealerships, and we are sure they will give you a very competitive offer.

Terrible work, there is a scuff in the paint job. No communication whatsoever. The Manager is a liar. Work was not complete when I picked up my vehicle and no one told me. I read through the receipt I was given to find that out.

This might sound strange... a family writing a very positive review for a salesperson, manager, and dealership where their car was not purchased... but it is well deserved. We didn't think we'd get a new car in the very short span of 1.5 days of "car shopping" but we did. Though we had on our mind the need to get a new car soon, it just ended up happening quite suddenly over part of a weekend when close friends of ours offered to have our kids spend the night and next day at their place with their own kids. So, we got to work right away and went to a few car dealerships. Through our experience that weekend, we met 3 nice managers and 1 lousy one, BUT only 1 really great salesperson. This salesperson is DANIEL PREVILON. He didn't waste any of our time at all but made our experience at the AutoNation Honda of Hollywood really efficient and we couldn't have been happier with him. He is a really down to earth kind of person... a very genuine guy just doing his best to help customers out in finding the right car for them and in trying to get them the best offer possible. As soon as we got to the AutoNation Honda of Hollywood dealership, Daniel met us and took the keys to our Honda Odyssey to get an appraisal on its trade-in value while he helped us to look at the cars on the lot and go for a test drive in the one we were interested in getting. Every aspect of our time with Daniel was just so efficient... and his manager (RJ, I think the name was) showed that he was ready to do all he could to help us out with the numbers too. The dealership itself is in a pretty new building of considerable size so it is a nice place to come to as well. In the end, because another dealership we went to had the car we wanted in the color we wanted, we got our new car from that other dealership instead. (Unfortunately, we didn't have time for dealerships to get cars transfered and we had been burned before by such an offer in the past... with one dealership going through the whole negotiations process with us and promising they could have the color car we wanted transfered over within the week... but it just never happened.) However, the salesperson we had to deal with over at the other dealership was someone we would never recommend and the manager we initially had to deal with was an arrogant individual. It was lucky for us and for that dealership that another manager took over and saved the reputation of that dealership and our sale. We were sorry that we couldn't have sealed the deal with Daniel and his manager RJ from AutoNation Honda of Hollywood, but as the color vehicle we wanted was not on hand there, we had to go with the place that had exactly what we wanted. We would highly recommend anyone interested in a Honda to go see Daniel and RJ at the AutoNation Honda of Hollywood though as Daniel will not waste your time like some salespeople at other dealerships, and we are sure they will give you a very competitive offer.

Sammy was awsome!!! Came in for my oil change and breaks and he made sure everything was checked.

Ernst Frage went above and beyond to help me find the right SUV that suited my needs. he is very considerate and very professional. I will definitely recommend any of my friends to this dealership. I am Naomie Noel and I am very happy.

I want to highly recommend Vlad, Dominick, and Woody (Haywood the sales mgr.) They made many efforts to make my purchase as painless as possible.They even provided a spare key, an owner's manual, and new carpets that were missing! A great bunch of guys who go the extra mile!

I just bought my Honda Accord at Hollywood Honda and it was the best experience I've ever had buying a car. Alberto Verne was amazing! No nonsense, expedited the process and I was out of there in no time. Very professional. I would recommend them to anyone!

I had a pleasure of working with Jimmy, he was very pleasant and extremely professional. He made me feel like I was family and I would recommend everyone to come here. Thanks AutoNation Honda!!

I have had the best experience at Auto Nation Hollywood Honda. The service personnel are fantastic and very efficient. I decided to trade in my car and I went online to get a quote. I was call back within an hour and had an estimate and price for my dream car that same night. I made an appointment and was dreading going in because the sales process can take forever. I went to my appointment and everything was completed within an hour and a half. I am so excited to have my new car and want to say that the overall experience here is wonderful. Thank you for making my dream come true.

My son took his vehicle to Hollywood Honda on Sheridan street and 441 for an airbag recall and when the service tech asked if he had any other problems , my son asked if he would please look at the interior light and windshield wiper fluid dispenser, they were not working. The service person of course said yes but that there would be a fee of $106.00 just to LOOK at the problem! My son phoned me and I told the tech I had NEVER heard of such a thing especially since the car was there for a recall so evidently you would be looking at the vehicle. He said it was because they need to pay their service people and I get that but $106 dollars! I then phoned the Service manager who asked me after I explained what I had been told, "Are you done venting?" in an extremely RUDE manner. He told me it was to pay for the service employees and since my sons car was out of warranty and extended warranty that was customary. I am so sorry, I have been driving vehicles of all kinds for over 30 years and have NEVER once been asked to pay to look at a repair on ANY vehicles especially one in for a recall. The service manager did say the $106.00 would be applied to repair work and thats fine but what if after getting the estimate you can't afford the repair? Things like that happen! My biggest complaint is the service managers attitude when I was speaking with him. He was rude and condescending. We took the car in for the recall and to fix anything needed because my son is in need of a new vehicle and I will want to sell this one but I can promise you with certainty it will NOT be another Honda. Customer service is a huge part of why consumers by products. . I refuse to buy another vehicle from a company that does not provide it!

I took my car in for an oil change and transmission tune up. Which was recommended on my last oil change visit, however my car was not shifting properly after the oil change it was really loud and skipping gears as well. So, I called and complained after having another ASE certified technician inform me that somehow my transmission fluid had been released and there was only about two to three quarts keeping the car running. I ended up taking my car back to the dealer and they informed me that it wasn't my transmission it was my tensior belt that needed to changed which is still under warranty. They stated i didn't need my transmission tuneup, but mind you they recently stated I did in my last service visit. I said nope I want my transmission tuned up just in case they were trying to cover up something. As I was leaving the dealership I noticed they didn't change my oil as requested at the time of booking my appointment. I called the dealership and was routed to the voicemail due them closing early on a Saturday. I left a voicemail still have yet to hear from my service advisor George W. My experience was the worst and I'm just so disappointed with this dealership, I expected more from a Honda dealership but I guess not!!!����������

Great dealer !! I went looking for a certain car and they didn't have it , but Juan looked for other cars and applied all the things that i liked on the other car and find me one even better. The finance lady was really helpful also .

Alex Lopes was very friendly, he help us get a nice car.

I went to AutoNation to lease a car, Alberto Verne is the Senior Sales Consultant who assists me for the whole leasing process which is definitely a good experience to me. He help me to make decision when picking the color of the car and listen to my concern as well. I will ask him to help me again if i have a chance to get a car in the future too. I have no hesitate to recommend him to anybody who wants to get a Honda car!

Marko, was super professional and nice. We were buying a 1st car for our daughter and had a great experience at AutoNation Honda. After a bad experience at Rick Case that same afternoon where a manager was super rude to my husband, after the nice salesman tried everything for us to make a deal with him. That turned us off and we left Rick Case to go see Marko that had contacted us with a better offer, and thank God we did. Marko offered us the same car for $1,700 less than the rude manager at Rick case, all that while respecting us as any retailer should any clients. Maybe Rick Case managers should learn how to dal with clients from AutoNation.

Daniel Pavilion was a great sales associate. No pressure. Very knowledgeable.

Carlos Medina treated my Wife and I with the upmost professionalism. He and the amazing staff at AutoNation Honda were great! 5 Stars!!

I had a great experience doing business with Auto Nation Honda of Hollywood. I am very satisfied with my salesperson Daniel Previlon. Very professional and helpful gentleman. I would recommend him to anyone who wish to do business with this dealership.

We had William "Nick" Nickerson as our salesman and we couldn't be happier. We were in the market for a Honda Odyssey. After searching for 10 days at different dealerships and working with different people, we knew the moment we went into auto nation and met Nick that this was going to be a much better experience. We had our 1 year old son with us and they were very accommodating. The car was clean and detailed and the whole process was easy. Highly recommend using Nick at auto nation Honda in Hollywood.

Ernst Frage is the best. Very pleasant, friendly man who made the dreaded buying process as easy as it could be.

Let me just start off by saying THANK YOU AutoNation Honda of Hollywood for such an awesome car buying experience!! This is my first BRAND new car and I was extremely worried about getting approved for financing and making sure I got a good deal. Anytime someone talks about car shopping they normally have a negative experience. So I wasn't sure what to expect.... I was referred to Ryan by a family member who highly recommended him. Ryan has been working with me for the last 2 months! Yes TWO months!! He went above and beyond to get me approved for financing and made sure he had the exact car I wanted! Even though at times, I was unsure about buying for personal reasons, I never felt rushed and he always responded to my multiple questions via emails, text messages, and calls. He is really a great, honest salesman with a lot of patience. I will admit, I can be a pain in the you know what... I bought my car on the last day of the month (yesterday to be exact whoop whoop lol sorry) and they were extremely busy! There was a little bit of wait time which is unavoidable, but the employees were all very attentive and friendly! Remember people if a business is busy it normally means they are doing something right, be patient and realistic. You aren't ordering at a fast food restaurant. Anyway... When I arrived Ryan immediately greeted me and got the whole process started and we went for a test drive. The 2016 Honda Civic is like driving a cloud! Just saying... Daniel was great he went over the whole car with me, showed me what every button does, hooked my phone up to the Bluetooth and explained all the features. Again they were extremely busy but he didn't seem rushed, answered all my questions, AND made sure my car was detailed even though it was raining! Then it was time to see the dreaded financing dept. Randy in financing was great as well! He made the decision making very easy and helped me get some great coverage without making me feel pressured. I left knowing I have protected my investment without spending a fortune. Again they were busy but he took the time to explain everything to me as I mentioned this is my first brand new car so a lot of these warranties and things are new to me! I love my new car and I had a great car buying experience! If you are looking for a smooth car buying experience, I highly recommend you go see Ryan!! Thank you Ryan, Daniel and Randy for an great car buying experience! I will always remember you guys!! If you actually read this whole thing call Ryan!! Him and the staff will take care of you!!

Let me just start off by saying THANK YOU AutoNation Honda of Hollywood for such an awesome car buying experience!! This is my first BRAND new car and I was extremely worried about getting approved for financing and making sure I got a good deal. Anytime someone talks about car shopping they normally have a negative experience. So I wasn't sure what to expect.... I was referred to Ryan by a family member who highly recommended him. Ryan has been working with me for the last 2 months! Yes TWO months!! He went above and beyond to get me approved for financing and made sure he had the exact car I wanted! Even though at times, I was unsure about buying for personal reasons, I never felt rushed and he always responded to my multiple questions via emails, text messages, and calls. He is really a great, honest salesman with a lot of patience. I will admit, I can be a pain in the you know what... I bought my car on the last day of the month (yesterday to be exact whoop whoop lol sorry) and they were extremely busy! There was a little bit of wait time which is unavoidable, but the employees were all very attentive and friendly! Remember people if a business is busy it normally means they are doing something right, be patient and realistic. You aren't ordering at a fast food restaurant. Anyway... When I arrived Ryan immediately greeted me and got the whole process started and we went for a test drive. The 2016 Honda Civic is like driving a cloud! Just saying... Daniel was great he went over the whole car with me, showed me what every button does, hooked my phone up to the Bluetooth and explained all the features. Again they were extremely busy but he didn't seem rushed, answered all my questions, AND made sure my car was detailed even though it was raining! Then it was time to see the dreaded financing dept. Randy in financing was great as well! He made the decision making very easy and helped me get some great coverage without making me feel pressured. I left knowing I have protected my investment without spending a fortune. Again they were busy but he took the time to explain everything to me as I mentioned this is my first brand new car so a lot of these warranties and things are new to me! I love my new car and I had a great car buying experience! If you are looking for a smooth car buying experience, I highly recommend you go see Ryan!! Thank you Ryan, Daniel and Randy for an great car buying experience! I will always remember you guys!! If you actually read this whole thing call Ryan!! Him and the staff will take care of you!!

Love my 2017 Honda Accord, love AutoNation Honda Hollywood, and love Dominick! They treated me fairly and with respect. I would recommend them highly to anyone looking to buy a Honda!

I must say the car buying experience was great at Honda Auto Nation with William Nickerson. This guy was the best in getting the deal done as quickly as possible. If you are looking for new Honda go to Honda Auto Nation.

I live in Miami and drove, well ubered, to Autonation Hollywood because Ryan Atkins made the buying experience so easy. I knew what I wanted and how much I wanted to pay, to my surprise no one tried to talk me out of that :) Ryan was knowledgeable and very easy to deal with. I picked up my car and was on my way happy as a clam. Highly recommend Autonation Hollywood and Ryan in particular!!!

I just got my 2nd vehicle from Autonation Hollywood thanks to the help of Ryan Atkins. He is great to work with because he listens to the customer to understand what is needed and always presents options to fit those needs in terms of budget, car features, and maintenance package options. I never felt uncomfortable throughout the process. I am loving my new car and looking forward to continuing my relationship with this dealership for years to come. In the market for new car? See Ryan Atkins at Autonation Hollywood. Trust me, you won't regret it!!

I was in line and got a hit on a Mini Cooper I emailed the dealership and even got a live chat going. Nobody called me this was wed at 4 in afternoon at 730 I called a friend of mine who's friends with people there. Anyway I learned his son just started to work At Hollywood Honda. I contacted him right away. Mike Elario hit right in it and made a big effort . Next day we met and drove to pompano and checked out the vehicle. Test drive it and then he relocated the vehicle to Hollywood to complete the deal. Mike did a stand up job and for a young man new in business, jumped through the hoops to get everything done. I highly recommend him if you are looking for a car from auto nation. Ps yes I've k own him and his dad but that's not the point. He did a great job and is a great young man. I'd recommend him highly for everyone Christopher. Milark

Don't waste your time and money here. Just a bad place with bad people. Horrible customer service

Service is always great. Although the wait time is sometimes long, they treat every customer with the same respect and attention as expected. We recently bought a new civic and our sales consultant, Michelle Esquenazi, made our experience better. She explained the process, showed us all the car's features, and made sure we were taken care of.

EXCELLENT SERVICE FROM JIMMY AUTONATION HONDA HOLLYWOOD FL. DID HE'S BEST TO GET ME IN TOO A NEW CAR. HE DIDNT LET ME DOWN AT ALL. ONE OF THE BEST CUSTOMER SERVICE I SEEN IN A LONG TIME.

This is our very first brand new car we own and our very first lease. I must commend Carlos Medina for the outstanding service we ever had at a dealership. It was easy going. Tested a few cars. Went home thought about it. Kept in touch over the phone and never ever did we feel harassed, pressured or stressed with him. He respected our space and explained everything clearly. He is completely honest and a gentleman. He is super family friendly especially when my kids came along with us. The whole transaction on decision day went smoothly. They had a world of patience with us. Carlos, & Jeremy from finance stayed beyond their time so we can drive home with our new vehicle. It's our first Honda and we feel so blessed to have had Carlos Medina and his fellow team to work with us. Carlos you are a 5 star person. He truly went above and beyond for us. If you need a honest, reliable, no gimmicks person he is your man! Thank you for everything for the everything especially your complete patience and sacrifice of staying over time with us. God bless you abundantly.

This is the second time I am purchasing a car from AutoNation Honda Hollywood and both times my sales rep was Jimmy Belotte. He is AWESOME!!! Jimmy is the reason I came back here a second time because he was the perfect fit. I had previously been to many other dealerships 2 years ago before I came here and was so turned off by how aggressive and insincere the sales people were. From the moment I walked into Honda Hollywood I encountered Jimmy and he was so cool and personable and no stress, no pressure, no aggression that I immediately felt comfortable and knew I would be buying a car from him just because of his personality and his attention to my needs and he went the extra mile in getting me everything I wanted and a great deal on my car. Today I am back again to purchase another car and once again Jimmy went above and beyond to give me special and wonderful attention. I would highly recommend if you are looking for a car then run, don't walk to Honda Hollywood and ask for Jimmy Belotte, I promise it will be the best decision you make!

My family had the BEST treatment at from Hollywood Honda. The Sales and Leasing Consultant rep was Carlos Medina. He went above and beyond our expectations. He is super family friendly. He never ever made us felt pressured, uneasy, or rushed. He totally took his time to explain everything. Had a lot of patience. He is a true gentleman, respectful and most importantly HE listened to our wants and needs. He stayed with us WAY past his working hours about 4-5 hrs approx. The transition process went smoothly. The cashier and the finance dept were excellent as well (I believe it's Wendy and Jeremy.) This is our very 1st lease and all of our questions and fears were settled and answered. I would HIGHLY recommend this dealership. It's clean friendly and if you go on Saturday they treated us with burgers which was a great touch while test driving for a few hours. If you are ever in need of a highly qualified over achiever non phony baloney sales person, then Carlos Medina is your man. Most importantly he is 100% honest and up front which is significant to us. Thank you Carlos for the BEST 5 star service we received at a dealership. We would definitely recommend you to ALL our family and friends! Your the BEST!!! *****P.S. He is also bi-lingual and reachable anytime****

I had an excellent customer experience with these dedicated sale staff. They showed me best options on my favorite models. They answered all my questions and paper work was done quickly!

This was one of the best car buying experiences I have ever had. My sales person Ryan Atkins was a pleasure to work with. He was very helpful and answered all of my questions. He took very good care of me. Maria the Finance Manager was also a pleasure to work with. She understood what I wanted and did not pressure me into buying something I did not want or need. I got a good car at a good price and great financing.

Everything about this place was great. It wasn't the typical run around like i got at some other dealers. Daniel was excellent.

Great customer service make you wanna come again and again

Ryan was the best. Went way out of his way to make sure i could walk out with the car i really wanted. Followed up on me even after purchased. I will definitly go back to him for my second car purchase.

So far, I have run into one annoying problem that your staff did not resolve. The specs and the instruction book both refer to an AUX connection. I have a device that I used in my previous vehicles that used this connection. When I received the new CR-V, I found that it didn’t have an AUX connection. I visited your dealership, hoping that your staff had a workaround to resolve the problem. No luck. It didn’t seem very important to your Sales Manager, who had called me the day the CR-V was delivered to the leasing company. Please note that I have read of a number of other Honda owners who have encountered the same problem. On the one hand, it doesn’t reduce the quality of the vehicle itself, but does reduce my enjoyment of it and my confidence in Honda’s commitment to that enjoyment. Thank you for your attention, Robert D. Gill

Had great experience with "Nick" Nickerson in purchasing my CRV. He was courteous, patient and always followed up with e-mails to answer any questions. I never felt pressured to buy and it was a pleasure to work with him. Would recommend AutoNation , and Nick in particular if you are looking for a car purchase with great service .

See Roderick. He's the MAN! Wonderful salesperson and great staff. Walked out with a 2016 Honda Pilot the same night! We love it! No back and forth like competitors, which is helpful when time is limited. Thanks Roderick and Autonation Honda Hollywood.

The service department is the worst. My son's Honda was recalled because of an air bag issue. He had a 9:15 appointment with Fernando. When my kids arrived, no one would help them. After a half hour, they went inside to talk to a manager. The manager was rude and unhelpful and told them they would have to wait for Fernando. After waiting another half hour (in which Fernando continued to take other customers and ignore my sons) they finally left. We have an appointment with another dealership next week ...I'm praying the defective airbags don't injure my kids between now and then

Horrific deception if i could rate with negative stars, I would! I went to Autonation Honda Hollywood after many back and forth emails with Ernest Rohn, an internet salesperson. We agreed on an OTD price for a Honda Civic and I took my daughter in, it was going to be her first car. Ernest took us for a test drive and we asked the typical questions, does it come with 2 keys, a valet key, the owners manuel, etc. He assured us the car had everything. I asked about the warranty and he showed me the paper that the warranty was up and quoted me the prices for the extended warranty. We were shown the car fax, but the car had no service records and/or receipts. We decided to purchase the car. While waiting for 2 hours for the finance manager, Jeremy from finance came over and told us that the car was Certified Pre Owned and came with a 12 month warranty. We signed the papers and then the commotion began. Vladamir our salesperson said they could not find a second key. We waited another 45 minutes for a second key to be cut. He also told us they were detailing the car and making sure it was ready to go. I questioned about how and where the second key was and they hemmed and hawed around the question. 3/4s of the way home (I live in Miami) I realized they did not give me the registration or the valet key. I called Charles Clay, the internet director, and he told me that the car didn’t come with a valet key. I told him both keys and the valet key were checked off on the CPO paperwork and that I hadn’t received the registration. He was adamant that they send the registration and there is no valet key. I told him that is not what the paperwork stated. He checked with the service manager who said yes, it comes with a key and I could pick it up. I balked and told them absolutely not, I was not driving up to Hollywood for their mistake. Haywood assured me they would fed ex it. Cleaning the car we found a hole through the carpet to the floor, that was covered by the mat. The CPO report showed no damage. I was OK with that. We found the registration shoved in the glove box. Nice that a manager does not know anything about the cars/services he sells. We washed, waxed, and cleaned the interior since it had not been done as promised. They had left a Sharpie marker and two pennies inside. How is that for a Honda dealership detailing? The next day I called American Honda and gave them the VIN to check the warranty. Low and behold, my daughter’s new vehicle was not registered as a CPO! I asked them how that works and was told the car is registered when the CPO is completed. I freaked out and called Autonation and demanded to speak with Larry Michaels, the general manager. Him and Haywood were conveniently in a meeting. Haywood got on and I explained what I had found out. He said it was impossible. I told him to call American Honda and he refused. He said he would have to get the paperwork and call back. He called and said that the car was registered in May 2016. I told him it was not and demanded to speak with the GM if not I was calling the news. He magically was able to get out of his meeting. He told me that the car was just purchased and that he had to send in the CPO paperwork in the next day. That would be the third day and make the car unreturnable. My BF was on the other line with American Honda double checking. They told him that is not their policy, the car needed to be certified upon inspection. I told the GM that we were deceived and that how could they sell us the car as CPO when it was not, that is fraud. He told us to bring the car back for a full refund. Never did he nor Haywood say they would call Honda to verify-because they knew the car was not certified. We arrived at the dealership and the receptionist knew of our situation. Not one employee offered an apology or an explanation. The GM was not even around. My daughter was heart broken. I placed a complaint with American Honda. Autonation Honda Hollywood is a deceitful dealership full of lying and sleezy people. Never buy a car from there!

During the (driver) airbag recall, this dealership failed to notify me when the part came in. Now the passenger side airbag is on recall, I was told it would be available in 2 days but still waiting. Very rude response when I called for an update. Was told they're not doing anything for the customer in the interim. Problem is, Braman Honda is providing loaner vehicles. This location only cares about selling. After that, they could care less.

Great experience. Awesome price. The sales team headed by Gaspar was awesome. Everyone went out of their way to make me feel comfortable. Every effort was made to complete the transaction as quickly as possible. This was accomplished without sacrificing one bit of quality in the vehicle over view.

It was such a great experience! Before arriving I called and advised the sales representative of what I was looking for. He had everything ready upon my Arrival. The staff was pleasant and the facility was inviting. Marko Roude really made sure my expectations were exceeded! The financial representative Udama Tucker ensured that I was advised of all coverage and charges. The entire process was painless and very accommodating! I would definitely recommend Autonation Honda of Hollywood to family, friends and associates.

This salesman (Ronal Louissaint) was exceptional. He gave me all the love a salesperson can give to a customer. I have no complaints. If you want a great salesman, Ronal Louissaint is the man 954-839-5432. Tell him Dev sent you.

I was treated with great service. Marko Roude made it a smooth process on purchasing my 2016 Honda Civic Sedan.

Just bought our fourth Honda from William Nickerson (Nick), no hassle, no drama, just professional customer service. Love the car, but the experience of buying another car with the satisfaction of knowing that I got the best deal possible, makes it all better. I checked every other dealer in my area, but no one was willing to even match Nick's deals. I don't usually recommend people or services, but Nick has my vote of confidence. We will definitely be buying our next car from Nick at Autonation Honda.

Auto Nation Honda Hollywood and Roderick Williams made us feel welcome from the start. He took the time to listen to our needs and wants. He did not push us in one direction or another, and most importantly was very aware of our budget. His poised and professional manner, as well as his good sense of humor, made the negotiation run smooth. He worked hard to get us an amazing deal that we couldn't pass up.

I came in having narrowed my choices to a Honda Civic or Toyota Corolla. My sales person Michael Firestone took me through all the features and never put down his competitor, but rather highlighted the good that comes with buying a Honda. The GM Larry Michaels took the time to answer questions after I had gone home to sleep on it. Larry put me in touch with Haywood Tyler who took the time to work with me in processing an approval with payments and interest rate that I felt comfortable with. Once I decided to buy I worked with Udama Tucker who had everything ready for me by the time I came back to buy. She thoroughly explained the process and my options for warranty without pressure. I would recommend this dealership to any of my friends or family and I appreciate the hassle free environment.

Ernst was great! He took his time with us and made sure we left happy and with a good deal. Exceptional service.

My salesman Mike Firestone was great! I got a good deal on a great car. Everyone was friendly,professional and courteous. I love my 2012 Honda Civic SI!

Mr. Ernst Frage was my salesperson along with Mrs. Maria Fitzpatrick the financer they were simply amazing. This has been my first experience in a long while purchasing a car at first I was a bit apprehensive but Mr. Ernst assured me that everything would work out. Thanks be God it sure did. I'm so grateful to God that he lead me to AutoNation specifically to Mr. Ernst Frage. If your looking for honesty, professionalism please go check him out. You wont be disappointed. I look forward to reading your reviews about the great time you had over at Hollywood AutoNation Honda just as I did. To God Be All The Glory. Couldn't of done it without him and his angels.

I had the best experience at AutoNationHondaHollywood on Saturday. Jimmy Bellotte, Haywood Tyler and Randy FanFan are the best!!!

I had the pleasure of purchasing a Honda Accord Sport from William Nickerson. I cannot say enough good things about the experience. I love my car . He made the entire process from start to finish smooth and stress free. Please ask for him by name if you are considering purchasing a Honda. He is straight forward and a genuinely great guy. Thank you Nick your a wonderful person that will go far. Honda is lucky to have you representing their products. Read more at http://www.cars.com/dealers/759/autonation-honda-hollywood/reviews/#b2AkRshBFVXsUsiE.99

Do not patronize this business. They will take your money, not provide goods or services. Then when you ask for their names refuse until you ask for a supervisor then threaten to call the police... Over a civil matter... When they are in the wrong. Run do not walk from this dealership!!!

In May 2016, my wife and I drove to AutoNation-Honda in Hollywood, FL to look at the new and attractive Civic. We were greeted at the front door by Carlos A. He introduced himself and accompanied us to the back lot to see more Civics and Accords. Carlos was quite knowledgeable as he described different models and options. We test-drove two cars and got a feel for room in front and back. We opted for the Accord and entered the show room to sit with Carlos and review/discuss price and options. As expected, Carlos made the classic round trip “meet with his manager.” After three iterations, we told Carlos about our final offer which, of course, he took to his manager. Finally…finally, we concluded the deal. All along, Carlos did not pressure us. He was patient and helpful. We enjoyed working with him. He made our experience of buying a new car bearable. Please ask for him by name. P.S. After concluding the sale, they submerged us into the financial process, which was too lengthy and not as pleasant. So, here's an opportunity for the dealership to improve and simplify Claude and Joanna

It was great to have a no-hassle/no-haggle purchase of our 2016 Odyssey. We negotiated a price with Don through on-line communication and he delivered (with an assist from Nick, who was very gracious and adroit at his job). The only drawback was having to wait more than an hour after our car purchase to get the vehicle because the detailing/car wash took much longer than it should have, but that failure isn't reflective of the excellent job that Don and Nick did.

Vlad Panarin is our go-to sales agent. We have leased three cars from this facility and dealing with them has always been a pleasure. I will always recommend Vlad to all my friends and family looking for a quality vehicle at a fair price. Thank you.