Ok

Service advisor was kind and knowledgeable. Car wash was poorly done as car was still visibly dirty. Vacuuming was done well. I had to come back for the car wash because the car wash team ended shift early on the day my car was serviced. Other services were performed well.

Great staff and service, my dealership of choice for all my Honda needs.

Really great car buying experience from the door. Patrick Cadet was really great in explaining all the features of the car and he encouraged us to tell him exactly what features were important to our family etc, so he could point us in the right direction. I love the fact that unlike previous car buying experiences, we didnt feel pressured, rushed or like a commission check. Patrick was patient and answered every question with true honesty. We love our Honda Accord and the fact that we simply stopped by for a test drive and left with my dream car that same day.....says alot. Thanks Patrick and the finance team for making our experience an awesome one.

They know listen VOC (Voice Of Customers). I have very well experience with them in many years.

made an appointment, went early in the morning so it wasn't crazy busy.

Great service, everything was well explained and numbers very clear, most of car dealership never explain where the numbers come from and here was totally different, Jason was very helpful with the whole process,

Thank you so much to Tony and all AutoNation team of Hollywood FL who helped me to purchase my first car so ease, smooth and fast!

Wonderful staff, no lies. The price they offer is the price they give you. If there is a discount, if you qualify, they apply it. Very helpful staff to meet my newda. Very happy all the way.

I purchased a 2019 Honda accord on 05/24/19. The car was delivered to my house, however all the accessories I had purchased were wrong. I had ordered the black chrome but the silver was installed. They also forgot to install the mud flaps and several other things I had purchased. Today is 07/15/19 and this is the 4th time they have had my car attempting to get the accessories correct. My car was picked up today and delivered before 10 and they were supposed to have it back to me before 5pm. However, my car is not going to be brought to me until 630-7, because they were busy with other customers!!! I am a customer also which they seem to have forgotten. I will never recommend this dealer to any of my friends or credit union members.

Patrick was my salesman, he was great, very knowledgeable a true gentleman, all people who were in contact with me were very respectful, knowledgeable and a pleasure to deal with, from Patrick, Issac and the receptionist(sorry I forgot her name)

TAMEKA the service advisor is the BEST hands down!!! She will go above and beyond to help you and make sure your car gets taken care of. She is so genuine, knowledgeable , and truly cares about her customers. It’s so hard to find people like her, that will actually go out of their way to make sure you walk out satisfied! You can tell that she loves what she does and is even happier when her customers are happy! The technician KARISSA is amazing too, and actually took the time to educate me about what was going on with my car! I’m no advisor, but I would advise you go to them if you want a great experience and quality service!

I found the service to be expensive... 400 dollars just to replace a splash guard. Next time I will look elsewhere.

Peter was great. He showed me all the features on the car I purchased. The process was also fast. I’m very satisfied.

Tameka was excellent with me. Went in for a scheduled maintenance and she took care of my car very well. I am overly pleased with her and AutoNation Honda Of Hollywood’s outstanding service. Me and my car are happy.

This review is regarding the service department. I have gone there multiple times within the past two weeks, where I had a multi-point inspection performed TWICE. I purchased an extended warranty with my vehicle and of the numerous repair “concerns” on the inspections, only one repair was covered under my warranty (with $100 deductible). I dropped off my vehicle on a Friday afternoon, 4th of July weekend, and asked multiple times if I could get the complimentary car wash with my vehicle that’s offered with the service repair. I received a phone call Saturday late morning that my vehicle was ready for pickup. I went to retrieve my vehicle and of course, no car wash was done. I inquired, and was informed they didn’t do car washes on Saturdays. I was annoyed because I brought it in Friday, but didn’t press any further. I went home and did not use my vehicle further until the next day. I sat in my car and immediately noticed a crack in my windshield on the driver side. I inspected it and noticed a point of impact near the VIN number and the tension crack extending horizontally and then vertically. I immediately went to the service department, but they were closed. I go the next morning when they opened, and of course they won’t admit fault and said that I did that when I drove off their lot. However, TWO of their inspection reports say otherwise. The manager just kept saying I need to file a report with my insurance company and that there is no way that point of impact could have occurred in their shop. He also kept sticking his ballpoint pen in my window after I repeatedly asked him to stop, to prevent the crack from worsening. He additionally tried to explain the basic physics behind the mechanism, as if it takes a genius to figure it out. Ultimately, I do not recommend their service department. They are negligent, have poor customer service, and significantly overcharge. Do yourself a favor and find a good mechanic elsewhere.

Great customer service. Attendants are very friendly, courteous and attentive.

Welcome to AutoNation Honda Hollywood.

While I was very unhappy when I drove off CarMax lot with new (to me) auto, there were problems right away. But must admit that both issues were resolved without hesitation and as promptly as feasible. Carlo, my salesman, was there for me no matter when I called. This is the 3rd CRV I have purchased from this dealership and have always had excellent service. It is my 4th CRV and since I travel a lot and my auto is very important to my activities, I cannot say enough about the dependability of my Honda CRV and the service I receive from AutoNation.

exelent customer service, I found what I was looking for

Welcome to AutoNation Honda Hollywood.

I was taken care of right away and felt the service advisor knew what he was talking about. I felt very comfortable and would not hesitate to use Rocky Whitehall again.

Service was prompt. Attendant Mr Jean was pleasant offered first class customer service.

The car was great and I am happy that I now own it. The initial sales agent Vik was very courteous, attentive and knowledgeable. The rest of the experience was horrible. There was a snafu where the vehicle was advertised as having a Navi navigation system which it didn't. When I questioned and protested the error, it was trivialized by the manager I dealt with, told that Autonation was not making any profit on this vehicle and that i got a great deal so effectively "shut up and buy the car", at which point I walked out. The initial sales agent consequently called back, apologized and made a few concessions if I agreed to purchase the car which i finally did. The final closing experience was equally horrible. I got a Finance Manager Jeff that had zero people skills, was rude, condescending, confrontational and had no business being customer facing.

We had one of the best experiences since we have been buying a car over 45 years. The salesman, Juan, was extremely helpful and courteous. We first went online to truecar to get an idea as to a price. After going to three other car dealers and listening to what they had to offer we went with a Honda Accord hybrid. We would definitely go to the AutoNation dealership again. Completely satisfied.

Parts employee are horrible they leave you on hold for 30 mins then get mad when asking a simple question , And then it gets even better you go in person and there not even working they answer every call and put you on hold , customer service is very horrible especially the grumpy Grimmlin that stairs at you and while doing nothing but be on the computer not even helping out the customers

Horrible People: My father leased a car from here and unfortunately passed away suddenly. I brought the car back with his death certificate and explained the situation. The lady seemed understanding and said little as English was not her first language. A few months later I get a bill in the mail to pay the remaining part of the lease I mean I coulda drove the car for the same time when I was there no one said this would happen. I hope Honda could use that $5000 more then a grieving family. I will never do business with these shysters again and neither should you!!!!

Excellent

I highly recommend AutoNation Honda Hollywood. The manager Bernards, Ergas, Brian and Guevara form an excellent team and provide an outstanding customer service making my experience as pleasant as I couldn’t imagine.

Jimmy Bellot did a great job finding me a deal that was in my budget. He didn’t stop till I had the full services allotted and the type of car I wanted. It was a great experience and I would recommend him to anyone.

The car buying process took place over the course of several days! My salesperson Jason was outstanding!!!!

they had me in and out in no time and had a very clean waiting room

Great product, great service, nice dealership.

Loubens Javier was excellent and very informative!

We received excellent service while leasing 2 vehicles. Raphael Williams was professional, friendly and offered helpful advice during the leasing process. Mr. Williams is thoroughly knowledgeable about every aspect of the leasing process and made our experience a memorable one.

My Service Advisor was Jean Cilien. I was very pleased with the service I received. And Mr. Cilien was very professional and knowledgeable.

My almost perfect credit score has now significantly dropped and the GM named Michael Eagle of the dealership will not see it as an oversight on their behalf. He is refusing to write a letter to Honda financial stating that this their mistake. I’ve never been late on any car payment and have been a loyal client for years. Words can not describe how low he made feel while sitting in his office. Telling me how I should have checked my voicemail sooner, meanwhile I had just given birth. Zero customer service stemming from the top and also such a negative condescending, sexist vibe from Michael Eagle. Never will I do business with this company. I was told when I turn in my lease (with only 1 payment left) that it would be waived in exchange for purchasing a brand new car, that the dealership would cover it. With this being said, I was later contacted a couple of months later saying that my account was past due. My account was on auto payment 1st of all, so how could this be? Because when you turn in a lease, auto payment apparently turns off. No big deal, because AutoNation Honda of Hollywood said they would take care of it, but they didn’t. So I had to pay it and get reported to the credit bureau.

They are liers. Told me that when I turned in my lease and purchased a new car that the final lease payment would be covered. They never paid it, and as an end result my credit score was affected and I had to make the payment which was considered a late payment. I made every single car payment on time except for that final One because they were supposed to make it. Automation Honda of Hollywood GM Michael Eagle will not own up to their mistake even after being a loyal client for so many years.

Saray the finance manager gave me many options of protection for my new car. It was a very simple and hassle free process. She was able to help us get the best prices. Very glad I chose AutoNation Honda Hollywood.

Really poor service. Don't want to go into long details. I own a Honda, but will NEVER do business with them again. But its a free county, you are welcome to find out for yourself

Hollywood Honda made the process very easy. I took care of 3/4 of the transaction over the phone so it was hassle free.

Hollywood Honda made the process very easy. I took care of 3/4 of the transaction over the phone so it was hassle free.

COMPTON GORDON at the parts department and SCOTT LANZA at the collision center need to learn how to deal with customers. COMPTON GORDON at the parts department seems like he hates his job, or his life. No hello, thank you, nothing. When you ask him something, he doesn't know jack, can't even find a simple drain plug washer, and then he gives you attitude when you ask or say something to him. SMH. SCOTT LANZA at the collision center seems nice at first but he doesn't like talking to customers, he thinks he knows everything and just talks over you. Beware of these two people at the dealership.

Very good service and great employees.

Amazing

Great service - in and out within an hour. They provide coffee, candy and sitting room.

Martin was very helpful like always he explain you everything you need to know and everything that need to be changed in your car. He is very wise man. Nice place to go.

terrible customer zdhakghkdgakhghhhhgggdkahhhdhservice .zzeeeezeeeze

Buen servicio.

The representative that handle my paper work had a bad attitude with me and i dont why i just ask simple questions and it seemed like i wasnt suppose to ask its like my money wasnt good enough

My salesman was on point! He treated me great

I had an oil change and my car was well taken care of, I had other issues that needed immediate intentions that I could of continue the service but it was too expensive.

Came here to get my first lease and was helped by Roderick W. and Sayan P. They really were great about everything, and I walked out with a new car 🙏 great customer service 👍

This location is very clean. The people are quite pleasant and willing to do the extra things to make you feel comfortable and taken care of. For this visit I was here for a FREE recall replacement (Takata) airbag inflator on my 11 year old car. I felt as if I was treated like any other customer paying for a full service. When I got my car back, it looked the same as when I drove in (except "someone" adjusted my seat, I hate when people do that!). I know the work was done, because I saw the mechanic working on it. So I am pleased with the outcome. We also discussed several items from the free multi-point inspection. I did not feel pressured in any way to have any of the work done at this location. I very much appreciated that. Prices for having future work done were pretty average for any of the repair shops I've already gotten estimates from. Even offering after market parts instead of pushing for original manufacturer parts. All in all it was a pleasant visit and I will consider having this place work on my car in the future.

I had a great experience leasing my car in AutoNation Honda Hollywood. Angiolino Aquilino was very professional and spent time to show me the vehicles and explained to me features and updates. He also worked with the Manager to meet my requirements. I highly recommend this dealership.

Very good service

Really the worst dealership. When you need to speak to manager, always same excuse "manager is in a meeting right now". I'm pretty sure I'll have someone respond to me here but this is ridiculous. This company does not care, especially service department where no one knows what's going on or what the process is. I purchased a 2016 Honda HRV white and a small paint has been chipping away on driver door and they don't know how to even file a claim properly. Horribile incompetent and need training. I will never buy from Honda again because of this joke. I wish Honda didn't have such bad dealers that do NOT care about making it work with the customer.

Recent vehicle purchase was facilitated by a courteous and professional team whose efforts resulted in a very efficient transaction.

Awesome Service

Horrible customer service. We were super excited to buy a new car and we asked a sales representative for help and he told us "the used cars are there look around and come back when you see one you like" did not offer any help and seems like nobody in this place needs their commission because we were sitting in the lobby for 20 minutes and nobody even said hi. Will not return will take my money and business somewhere it is wanted.

Juan Beltran was amazing to work with. He was so patient, knowledgeable, and honest . I highly recommend him.

Pull into service lane and waited outside for an oil change to more than 10 mins... two folks came to us and asked if we had an appointment, we said no. No further communication after that... worse customer service and horrible experience. Service manager needs to train the staff again about customer experience or they need to hire a new one.

nothing better than the best in any car dealers, the service is very important and that is what you yet in there and Fernando Collazo he's performing makes everything even better his professionalism I'm knowledgement everything have to do with your car and makes you feel even more comfortable he will explain to you everything detail by detail oh what you getting and what you need with love JUANA OLIVERO

No appointment, just pulled in got service right away and was driving out in maybe 45 minutes it was efficient and friendly, Carlos was very professional 🙏

get ready to wait forever..! Labor is almost $160 an hour

Last week I got my CRV 2019, I was attended by Tony he is a professional person and he helped me with my lease. I recommend it 100%. Thanks...

It was a pleasure to do business. I am very happy with my car purchase. Vladtslav, Tony and Sarah were extremely friendly and helpful.

I have been to AutoNations before for parts but not for service until last Saturday May 11. I was pleasantly surprised by the size of the service area, the cleanliness and more importantly the service writers. (Do they call them that anymore?) The oil change, tire rotation and checkup was done in a timely manner and my questions were answered to my satisfaction. I will be there shortly for a wheel alignment. Thanks!

Very professional work was excellent

Do not buy a Honda from this dealership, they are crooks, from sales to service.

Great service, friendly and helpful staff, and comfortable waiting area

Omg. Where do I start ? ⭐️ ⭐️ ⭐️ ⭐️ ⭐️. First routine maintenance on my new Honda. Made appointment for 9 am. Got there 855a. They took care of me right away. I knew I would have to wait, so I brought a book, snacks, and water. How unnecessary! They had a nice clean waiting area, with comfy chairs, large screen TV with a local news channel, a whole area for water, tea, coffee etc, AND snacks! Including.....yes, you are reading this correctly.....CHOCOLATE! Kimberly took care of explanations & paper work, she was great! I was out of there at 945am! Oh, AND I got a pink breast cancer license plate holder! Thank you, ANH!!!

Fast, hospitable service department.

Ladrones Como todos los dealers

Unlike what I have heard about car buying experiences and dealing with dealers here in the US, my experience was rather a very pleasant one. I visited few dealerships but ended up buying from Honda AutoNation Hollywood. Of course they offered me a good deal but my deciding factor to go ahead with them was Nick. Nickerson made the entire process of buying the car very smooth for us. It was very comfortable to deal with him, to explain him what we have been looking for, discuss other fine details, etc. He was very patient and helpful throughout! Even after purchasing the car, he has been around for any other general queries that we had.

The time when AutoNation showed me their 'Cheap Salesman' side... All my experiences with AutoNation from time of purchase (July 2015) up until when my car was broken into were 5 stars; however, when it comes time to appraise your car, get ready for Highway robbery. Last year my Certified 2013 Honda Civic was quoted at $4000, 12 months later $2700 total. Meanwhile, Kelly Blue Book 'Fair condition' Value today is about $9K. Yes, there's a couple of cosmetic/interior repairs needed, but mechanically the car is in mint condition, and never missed service. I'm disappointed in AutoNation Honda Hollywood, and I'm certain my next vehicle will not be from here. For Service, Martin is the only one that I would've continued doing business with. I do not recommend AutoNation Honda, in the long run, they're not trying to build on a business relationship, bottom dollar is what's important.

Unlike what I have heard about car buying experiences and dealing with dealers here in the US, my experience was rather a very pleasant one. I visited few dealerships but ended up buying from Honda AutoNation Hollywood. Of course they offered me a good deal but my deciding factor to go ahead with them was Nick. Nickerson made the entire process of buying the car very smooth for us. It was very comfortable to deal with him, to explain him what we have been looking for, discuss other fine details, etc. He was very patient and helpful throughout! Even after purchasing the car, he has been around for any other general queries that we had.

Carlos the service agent very polite and explained everything to me and went up and Beyond

Daniel Previlon made every effort ensuring a smooth transaction. Thanks!

Needed basic service: oil change, oil filter, tire rotation. Carlos was an excellent service representative, very clear and informative. Pleasant waiting area. The car was returned, clean and vacuumed.

When my car broke down, I sent it to AutoNation Honda since that was where they fix my car last time. They were able to figure out what was the real issue with it in a timely and efficient manner Erickson Molina was my service agent and he helped me understand what was the issue with my car, and take the necessary steps to prevent it from happening again

Great place to check your car

Purchased a car there and the staff went above and beyond to make sure the experience was a good one and it was. Thank you Daniel and management for a wonderful experience! Excellent customer service. Would recommend! Thank you all very much!

Purchased a new car here and was more than pleased with the service! Thank you Daniel, Fernando, management and staff for making my experience a very exciting, memorable and pleased one. They all went above and beyond! Excellent customer service!! Would recommend !

The sales department was very helpful, also the service assistance,and the account department,the comitement to serve and please the costumers was outstanding. I was very pleased to go to AutoNation Honda at 441 and Sheridan.

Juan Beltran went above and beyond to help me with my Honda Civic car purchase. I had a very seamless and positive experience working with Juan. I highly recommend him. Thank you Juan!

Everyone was extremely nice

Good experience! All employees were very nice, patient and understanding! The fact that you have Spanish speaking people in your staff was very convenient for me. Thanks again!

Ms. Friedman was amazing Informative and polite. Very quick service. Would definitely recommend this dealership to anyone

We were able to research our car online and the haggling was minimized. I love my Honda Insyte!

WHY I'm NOT an Autonation Honda of Hollywood client anymore? I being a client for more than 12 years, and I got 9 leases from them (3 Accords, 4 Oddyseys and 2 Pilot), the service is great and I always was being treat good, I recommended them to my friends and many of them got leases there, multiple sales people worked with me for all the years and all were good but they keep leaving and new people get in till the point they stop being good. Last year when one of my leases was going to expire and I got a surprise, the salesman that I use to deal with for many years was not working any more, and after some dealings with other salesman I was confronted with the "deal closer" (Mr V.) that end our conversation with "We didn't abandoned you, Honda did" at that point I couldn’t get a new deal, and they lose me as a client, I end up leaving and getting a VW, from Rick Case VW of Weston where I was treat really good. It is regrettable that my other Honda lease is expiring and NO ONE, and I repeat, NO ONE from Autonation Honda of Hollywood was even decent to make me a call to even try to sell me a new car. I feel actually abandoned by Autonation Honda of Hollywood, maybe the General Manager (Mike Eagle) is not aware of the way their sales people work, but they are losing their clients, a long term client should be cherished and not abandoned. Even if I get a new Honda, or other car, Honda should know that their dealership at Autonation Honda of Hollywood is NOT GOOD in selling their cars, I don't think that Honda abandoned me as Mr V. said (BTW, I being a client longer than Mr V. had being working there) but Autonation Honda of Hollywood failed me as a Client and failed Honda as representative of the brand and failed to Autonation as a business branch. I know most of the longtime employees, they are great people and the service department is really good and they try their best, but the sales people are really bad (they used to be good). Is there anything easier than renew a lease on a long term client with great credit and 100% Honda finance reliability? Well it look like they not even can do that! Maybe this will help others to take a decision to where to get their new car, but also will help the Autonation Honda of Hollywood’s General Manager and Autonation itself to improve their customers relations and take care of their good customers. And will help also to Honda to know who their loyal clients are and who misrepresent them. Well, maybe they don’t consider me a good customer. In my opinion renewing a lease should be easier and cheaper than all the advertising that Autonation does on TV, the mouth to mouth reference is always cheaper and better than a multi million dollars ads campaign. You can be a leader in Energy Efficiency but if you don’t sales cars and people are unhappy with you then you are actually not a good representation for the Honda brand.

The oil life bottom turned on showing 15%. It was a Sunday, I am driving a new car and I was not sure about how to proceed. Went online and accessed the service section of AutoNation Hollywood website, scheduled the appointment for the next day, at 9am, reducing my kind of anxiety. I was assigned to Rocky, and when arriving I was greeted and taken care of in a professionally courteous way. The service, which was oil change, tires rotation, and a "quick" car wash took me one hour, while I was checking on my emails, and having a nice expresso coffee courtesy of the dealer.

Great costumer services, and great deals, I am really happy I end up buying my car with them.

This is my second deal with AutoNation Honda Hollywood and I'm very satisfied again, especially with William Nickerson who- both times- got me the car at the price I was willing to pay. Excellent job "Nick".

Had a great time here. There was actually a woman that took care of my repairs, I was surprised. I think her name was Miranda, very nice. Seemed that she was more thorough than the other guys there. Thank you

I was not very happy at your dealership.We bought a used Toyota Camary from you and service man seemed annoyed the car was not a Honda.He began by saying”We may not have the part”.We bought the service contract at your place so you need to service it.They did have the part.He asked if I brought the car in when I was suppose to or whenever I felt like it.When I left he said Toyota has to do maintence and recall.No kidding . Another lady was in there livid that they did not fix her breaks so it wasn’t just me.I would not buy a car from that dealership unless I had to. Not happy with service department .Maybe Rocky was having a bad day.

Good service. Nice new building.

Super happy with the entire process and everyone that helped me with it. Every one was extremely professional and friendly at the same time.

I had a very pleasant experience, dealing with Roderick was very easy and friendly.

Great people and service. Feel comfortable going there.

Friendly staff very professional

I had the worst experience with one if the loan/finance manager. I have purchased 7 vehicles throughout my life and never had the treatment I received from that idiot Jason. He's became very irate because I chose to keep my lender and not allow him to finance or make me an offer to finance. Before I go to the dealership I always do my homework and know what I'm going for. I stick with that and nothing more or less. I'd already had my draft to pay for the car of my choice and didnt want to negotiate any further. He was upset that I wouldn't do so. He made a very negative comment as he walked off and it escalated from there. The general manager I later found out was on the floor and witnessed this as well. I told the salesman and general manager I would no longer be interested in the vehicle at that location. The salesman was excellent and the very first loan/finance manager was outstanding. Just the idiot Jason will cause them to loose business.

Loubens has very great customer service. he is very pleasant and professional. I will only go to him from now on because I truly value great customer service and mostly everyone there is nice and friendly besides a few but this is an amazing place to buy your car and get service.

After 9 months of problems with my vehicle, my situation reached the Executive level and within days it was rectified. I now have a vehicle which I am very happy with.

If you are on the market for a Honda, this is the place to get it. Vlad is the gentleman and a man of his word. His knowledge and expertise made this transaction smooth and easy. Thank you for excellent service.

Just recently bought a 2019 Honda Insight and had such a wonderful time dealing with the sales/finance people there. I would highly recommend this dealership to anyone looking to purchase a vehicle in the south Florida area.

Had such an amazing experience purchasing my 2019 Honda Insight. The sales staff was friendly and very helpful in making my purchase fit into my budget.

Excellent service and communication!!! Loubens Janvier was my service advisor and he was friendly, helpful and a pleasure to work with. I needed to take my Crosstour in for an airbag recall and the service department took the time to look over the rest of the car for me while it was there without my asking - very nice!! Great communication from Valery and nice to get email/text reminders for my appointment. Highly recommend that you use AutoNation Honda in Hollywood, Fl for all your Honda needs.

From the moment I pulled in the service department, the service manager was there to make sure I was in the right place, who to see and where to go. Service was fast and expedited. Just down good customer service.

Everything was good Martin my advisor excellent like always

Really excellent customer service - very straightforward, everything was easily explained and broken down for me. Great experience overall

Great Service. My service Advisor was awesome. I will come back.

Great service.

Made an appointment for 10:30. Got there at 10:15. Was told it would take 15 min. Sat there for 2 hrs. Updated. After the manager apologies, I decided, 6 months later, to go for another oil change. This time, I made an app for a weekday, 7:30 am. I got there 15 min earlier and I sat there for more than 1 and half hour. They are just that bad! Avoid the hassle!

Best Customer service ever

Their Finance rep, Jason M is a rock-star, knowledgeable, friendly, helpful, tells you exactly what he needs and does not give you the run around. I was able to email all docs and just go pick up my car.Hands down the best car shopping experience, thanks to Jason's expertise.

Tony went above and beyond! He was amazing and very professional. I will definitely recommend him to anyone interested in buying a Honda.

Tony was amazing! He went above and beyond with us and helped us find the perfect SUV we needed for our family. His professionalism and kindness definitely deserve a 5 star review. I will definitely recommend him to anyone interested in buying a car. We are more than happy with our 2019 Honda Pilot EX-L. This facility is clean, organized, and pleasant.

Nice service.

Car salesman(Elias) explained everything to me..the difference between leasing and buying as well as the new features in the car I didn't understand..I like the convienence of doing buisness at auto-nation Hollywood..ok Honda,let's see if the new car lasts as long as the old one(21 years)..

They are expeditious, kind and do what they promise. Their facility is the best. Their employees are Sony.

I had a wonderful experience at AutoNation Honda Hollywood. My salesman Brian was great and has followed up with me twice. Everyone else I came in contact in was helpful and professional as well. I would highly recommend this dealership

In for oil change and tire rotation. Service writer worked with me and explained everything to me. Work was performed in a timely manner and professional. Didn't try to up sale me on things that I didn't need yet. Just informed me that they would need to be done in the future. Very pleased with visit

Answered my questions, test drive, salesman knowledgeable, finance officer completed sale, followed up phone call after sale, car was presented clean, salesman followed me to turnpike exit to make sure I didn’t have trouble finding it, above and beyond

Roky is professional and caring

I have either leased or bought all my cars for more than 20 years from this one dealership. I have always rode away very satisfied on how I was treated and the willingness of the staff to work with me. I have never taken my cars anywhere else to be serviced. Rocky is my main man. Everyone is very friendly and helpful. I wouldn’t go anywhere else

Martin did an awesome job on getting my car up and running

I bought my ‘17 Accord Sport Limited Edition new here, and bring it in for even synthetic oil changes ($ about the same as a “quickylube” spot) great customer service... and a car wash👍🏼

I can definitely say Autonation Honda Hollywood really knows how to take care of their customers... I have no problems, no complaints, wait time is excellent, great customer service, just an awesome team all around. Thank you again to service rep., assistant manager Loubens Janvier, he is awesome every time.

El trato y la amabilidad de los k trabajan ahi

I bought a Honda Accord last Saturday (March 30) and had a wonderful experience! Tony, the salesman, was extremely professional, knowledgeable, and very helpful. He went above and beyond to make sure that I was taken care of. In addition, Jason, in Finance, was also very professional and made the transaction go extremely smoothly. It was a pleasure to work with these two gentlemen. I would highly recommend these gentlemen as they are truly important assets at AutoNation Honda Hollywood!

Peter Taylor was great! I would def recommend him as a salesperson. My purchasing experience was great thanks to him, the rest of the process was not as great.

Great service, free carwash could be improved

Muy buen servicio y atención

Staff is excellent

Very nice bunch of folks. We were able to strike a good deal for both parties. Overall, this was a good buying experience.

Angelo sold me an Avenger (Dodge) within my price range. He was knowledgeable, very helpful, took all the time we needed. Everyone we encountered was polite and helpful during the process. We wanted to have lunch and talk it over and returned after lunch to buy. It didn’t have any warranty but we were aware of it in advance. It wasn’t a grueling all day process - it’s was less than 2 hours. (Not counting our lunch) A real pleasure. They also took the time for us to research a tag we already had which took some time. 5 star starting with Angelo, and all the way up the line. Respectfully, Johnny Ermine n Lisa Livingston-Ermine

Loved my salesman Jimmy and Jason M. From finance. They knew exactly what we wanted! Excellent dealership.

After I got into a car accident with my Honda Civic, I headed to AutoNation Honda Hollywood to find a new vehicle. Elias was attentive throughout the process as he helped me find a brand new, affordable, reliable and safe car with all the bells and whistles. All of the staff were extremely helpful and did not give me the run-around. They explained all of my options clearly. They were so patient with me. Thank you for your excellent customer service and overall experience with getting into a new vehicle.

Très très bon service conseillé très professionnel et respecte l’heure du rendez-vous

I had a great experience there would recommend to everyone

All the employers are very friendly and helpful.

Excellent customer service. Erickson was knowledgeable, polite and told us how long we would have to wait. Treated us respectfully. From day one, when we bought our car, customer service has been amazing. I have driven in and had my tire pressure checked on the spot. Another time Ihad a problem with my phone connecting to Bluetooth and drove into Autonation Honda and the technician fixed it right the. Highly recommend anyone looking for a good car and excellent customer service to shop there.

I had a minor concern my Honda. The technicians at AN Hollywood Honda addressed the problem very quickly and then rode along with me to make sure it was resolved. I am very happy with this service department.

Loubens Janvier was more than accommodating, He made my experience with AutoNation satisfying and gratifying. everything that I asked for was accomplished. 10 stars

It was a good experience, the sales person , mark Scott was exceptional, the Finance person was also great.

Excellent service. Luc was very professional. Car was ready when promised.

Damaris provided quick and efficient service of my CRV

Ellos me atendieron muy bien. Fueron amables, cordiales, y mi servicio lo hicieron rapidamente. Gracias.

Always a good experience when I visit. Very helpful staff.

friendly, customer service oriented ☺

The experience with Jason with buying a new car was marvelous,Jason talk to me about everything on the car and ask all the questions that I ask I will give him 10 stars.

Overall extremely satisfied, Felt comfortable the moment we walked into the dealership. Elias the sales agent was super informative and welcoming. Offered a test drive , Once done Vlad one of the supervisors was involved as well asking the right questions and being super professional and non pushy. Elias and Vlad did their best to provide us with the right lease deal. Issac from finance did as well when we signed the contract. Highly recommended. Check out Elias he’s great.

Jason and Honda Autonation crew did a great job fixing my car from start to finish. The work was done in a timely matter without any hiccups or hidden fees. The car looks brand new, straight shooters all around. Thanks again and especially a special thanks to Jason for his wonderful customer service.

Jason and the Honda Auto nation repair crew did a wonderful job repairing my vehicle. Great service from start to finish. Thanks for everything especially Jason for his attention to detail.

Excellent

Absolutely seamless experience of buying a new car. Don must have wrote the book on customer service. DO NOT waste your time going anywhere else. If you need a new Honda immediately call DON!

Fernando has always taken care of my cars purchased at Auto Nation Honda. He is always respectful and explains the details clearly and precisely. During my wait time he came to me several times to assure the work is being done and provided me with a timeframe of the advances. I did not feel the three hours spent there as being hard it was okay. Won't tell someone else to do it but I did and no complaints.

My Service Advisor, Luc Durogene (Martin) has been my advisor for a long time. I trust him and I believe he is a very honest man with integrity. I never hesitate when I need to go to Autonation Hollywood to book an appointment with him. He is excellent in every sense of the word. He always goes the extra mile and I always leave there feeling happy! Thank you Martin! You're the best!

Friendly staff. Everyone very professional.

Very good! Good service. We have all the explanation of the service that we received on our car.

Great service. Nick is a real pro!!! everyone there is extremely helpful and friendly.

I took my Honda Civic in for for diagnostic test since the engine light was on. I was welcome as soon I arrived A weight that half hours without any repairs being done just to do a diagnostic and getting my keys back. I think this wait was too Long.

I am very frustrated after buying and paying cash for it. The car is making a noise when you driving it . I have brought this problem to the salesman; he keeps denying it, probably being advised by his friend-mechanic(s) with whom he is always on the phone while "checking" my car. To hear the noise I am hearing, you have to drive the on the road , not just moving it from the parking in front of your building to your shop.. I told him 3 times about this problem. I thought that I am dealing and buying a car from a respectable business.

great service

Tameka in service was extraordinary!!! I will always service my Honda here because of the fast courteous service! Thank you Tameka

My service rep, Rocky, is very helpful; clear on all details. I hope he stays at Honda - I was growing tired of reps leaving after I was able to place my trust in them. I trust and rely on Rocky. I observe some of the other reps and I'm glad they're not mine. Just being truthful. A knowledgeable, trustworthy serve rep will keep your customers coming back.

Took in my car for service one month ago. There were some parts that needed to be ordered . I've been calling everyweek asking for the rep, left vm and have not received a call back since then. terrible service.

Service Agent Tamika is awesome!!! Great job by her and her team.

Todo fue excelente y la persona que nos atendió muy amable y eficiente

My young lady Tamika was very kind and very professional and understanding of my needs and made sure to get the right part for my car in a timely manner she made sure to always keep me informed through out the whole process checking in day to day to make sure I knew what was going on thank you Tamika.

Customer service was excellent, but considering the imposition on my time I should have gotten something free. An oil change would have been appropriate

Sales Manager Nick is one of the best, we have been doing business with Nick for more than 9 yrs and it’s the only person so far that match our budget. My last lease car paperwork was done in less than 2 hours and that is a record. Thank you Nick.

Martin was awesome, quick service & even washed my car. Thanks!!

I came in with a 10:00 am appointment for an oil change and check. I left at 2:00 PM. Terrible service.

He was very polite and understanding. I wish all of the other Honda dealership show concern to the customers. Thanks again.

Excelente lugar, buen trato, todo muy limpio y bello , tan así que regresamos y compramos un Honda fit ...

Pleasant excellent driver!

I recommend the sales associate, Mr. Carlo Rozenblad, excellent and very professional.

customer service, they take their time to explain about your vehicle and they listen to you

Damaris was fantastic , to coordinate all my car care from transportation, to any questions I had

Loubens does a great job, He is very informative and took care of business in quick order.

I searched for months for the right car as I was very picky about what I wanted, when I saw they had gotten one I called first thing in the morning and talked to William Nickerson. He was helpful and took some pictures of the car and answered the questions I had, he even picked me up from the airport when I flew down to get it. If you're looking to buy a car from here, talk to Nick!

I had the best experience at Hollywood Honda AutoNation my sales representative Jason was very professional very efficient very nice and very helpful I am very well pleased with my purchase of my new Honda Accord. I recommend Hollywood Honda AutoNation to anyone who's interested in buying a new Honda

From the moment I walked in, to the moment I left, everyone I came into contact with were just amazing. You can tell this dealership wants your business and they will do what it takes to make you happy. The specific people I would like to thank are: Amir Mozayanpoor-Farivari, Assistant Service Manager, for handling my issue; Brian Goodman, Service Manager, who was so grateful for my business and took very good care of me to make sure I would return (which I surely will); and Brian Payton, Fixed Operations Director, for running such a great business and having such great employees. Usually going for car service is something we don't look forward to, but Brian Goodman made sure I was happy. Thank you all!

great

I purchased a 2019 HR-V last weekend from AutoNation Honda Hollywood and received exceptional service. The Associates, including both the people I worked with and others around the store, were all friendly. In fact, someone I had not even met congratulated me upon picking up my car the day after buying it because he had seen me the day before. I was helped by Jason Lawford, Isaac Ergas, and Raphael Williams. They were engaging, informative, knowledgeable, and willing to help with all of my questions and concerns. I wanted my windows tinted and Jason made sure they did it promptly the next day so I could pick up my car the next afternoon. They made the car buying process easy and I would definitely purchase here again! Thank you, also, to Mike Eagle, the General Manager for making me feel like a VIP. I am loving my new Honda so far!

If you buy a used car from there, do not get it serviced there! They do a very poor job on any vehicle other than a honda .I do not know if they do a better job on Honda's because I don't drive a Honda. I bought a used car.

I purchased a 2019 HR-V last weekend from AutoNation Honda Hollywood and received exceptional service. The Associates, including both the people I worked with and others around the store, were all friendly. In fact, someone I had not even met congratulated me upon picking up my car the day after buying it because he had seen me the day before. I was helped by Jason Lawford, Isaac Ergas, and Raphael Williams. They were engaging, informative, knowledgeable, and willing to help with all of my questions and concerns. I wanted my windows tinted and Jason made sure they did it promptly the next day so I could pick up my car the next afternoon. They made the car buying process easy and I would definitely purchase here again! Thank you, also, to Mike Eagle, the General Manager for making me feel like a VIP. I am loving my new Honda so far!

AutoNation Honda is a no pressure Honda dealer. Most sales people are salaried instead of commissioned. They put no pressure on me to try to sell me a car and waited until the exact model and color were available to notify me. Their initial price offer was better than other Honda dealers in the area.

Fast and efficient. Representative was knowledgeable about the product and very attentive to our needs.

I recently financed a Honda at this location. A gentleman named Nelson was extremely helpful and helped me find a car in my price range. Nelson went above and beyond to make sure I was 100% satisfied with the car I was getting. Couldn’t ask for more. -John A

Tameka is the best service agent i have ever encountered!

Be careful with their service department... they can be shady... they try to get us to pay for somethings that is under warranty by using lame climes that an dash can or radar detector witch runs of a totally separate electrical circuit were the cause of the problem for a trunk light going bag!

Great Customer service and fast service

Easily one of the worst service experiences ever! Arrived at 8:40 for a 9AM service appointment and was ignored until I left at 9:10. No one talked to me no one asked me to see a service advisor. THIS WAS FOR A PAID FOR SERVICE! The one young guy there (dominick?) was way too busy to do any good. He looked like he was in very far over his head. They need cameras here to see how poorly the employees treat people. He threw my keys on a table and walked away, my house keys, my store keys, my life basically thrown on a service desk and left alone. BAD BAD BAD! THIS IS THE FACE OF THE SERVICE DEPARTMENT! The very first impression you get is Dominick ignoring you for 40 minutes, OK Autonation GOOD LUCK WITH THAT! They need to review the camera footage from this morning and pay for my lost time. I called Hollman Honda on Sunrise Blvd. and they said they felt so bad for me that they would honor the service for free with them. Take a lesson Autono-tion.

Buena atención y se adaptan a tus necesidades!

Great experience, recently took my car due to a situation with AC, they took care of my issue. While I waited for the parts to arrive they offered me a car from the dealership to drive while they fix mine. Loubens janvier and one lady manager (that I wish knew her name)that was amazing!!! help me out understanding my situation and giving me a piece of mind by knowing I would be taken care off. Thanks

The service technician did not try and sell me any service I did not need. Love this place... my go to place for my Honda Civic!

Great experience every time.

He llamado 5 veces el dia de hoy para verificar si tienen una pieza, y solo me Dejan Esperando. Muy mal servicio. Cada vez peor.

Martin was the best, prompt and courteous and answered all my questions, the complimentary car wash and vacuum was greatly appreciated. Thank you Martin for your professionalism it goes along way.

Great service at a good price. Thanks Loubens Janvier for taking care of my service needs this week.

Brian, Mrs. Tucker, and Vlad were beyond amazing. I have never met a team of people who go above and beyond for their customers.

The service was the best and Damaris absolutely amazing very professional and helpful

They go above and beyond to help you get the car that you want.

AutoNation Honda at 2400 North 60 Avenue in Hollywood, Florida car dealer and service department provided me with nothing but excellence and amazing customer service during my visit this week. My car was serviced fast and very reasonably priced. I'd like to thank Mr.Raphael Williams, Mr.Trevor Lindsay and Mr.Carl Vanderwarker for their excellence in customer care and in addressing my car care needs and assisting me in the purchase of a new car which I'm very happy with. The total experience was fantastic, absolutely no pressure and I would recommend AutoNation Honda in Hollywood, FL for their overall wonderful customer service to anyone especially those women shopping by themselves for auto care and/or purchasing a new car. I am a single mother and was nervous walking in but as soon as I met Mr.Williams who was my salesman and ever so patiently explained me everything from beginning to end as well as Mr.Vanderwarker who was very instrumental in helping me understand the car financing world I was at ease and happy to have chosen AutoNation Honda for my new car. Thank you Mr.Mike Eagle for your wonderful staff and for excellence in service !!!

Can someone...anyone get back in contact with me! My car has been there for almost 1 month. I’ve been in a loaner for 1 month. I am still waiting for answers. This is ridiculous. I spoke with the director of sales when I had my car serviced I couldn’t even make it home and had to be towed back to the dealership. This was 2 weeks after they had my car. He said he wanted to test drive my car and would contact me back in 2 days...that was over a week ago. I strongly feel your customer service has dropped tremendously. I have always had my car serviced by you. This is terrible. If I could have given you a negative rating I would. I contacted a manager today for answers and still nothing. Maybe I need to seek legal action. I’m under the impression they are trying to get me into a new car.

Erickson Molina was exceptionally helpful. We felt stranded and he came to our rescue. Thank so much for being an outstanding Honda agent

The service at the dealership was exceptional. Sales manager Roderick Williams was professional and went above and beyond to complete the transaction.

Fast...reliable....and comfortable waiting area!!

How do I give this location a “NEGATIVE STAR” ?? I had appt for 1pm . Been standing there for 15mins and no one came to my aid.. I swear I hate Honda especially this location. They just stand there.. some on their phones and some talking . Serious Honda you need to get better people to promote your brand because these savages don’t have any type of customer service skills.

I had a great experiencia buying a car here, especial with Don Leighton, he and his Financial Team made the process very easy and comfortable. Also Don went the extra mile to help me to be happy and excited about my new car. Thanks :)

Great service waiting area

Erickson Molina gave fantastic professional and friendly service. Refreshing wonderful customer service like no other. Thank you so much!

Bad service. No sure if they did a tire rotation after the service (the service included it) after 5 minutes driving my car the light of "low pression tire" was on. I came back to the dealer, and I complained about it, they didn't know if they did! they said, "maybe they didn't because today was full of customers, and maybe because the time, they just changed the oil" 🤨🤨🤨

Disappointed ( very )

Everybody there was super friendly and very nice, they made sure I was taken care off. It took a fair amount of time to service my car. I will be going back to get more maintenance done.

I always have an appointment and have to wait 2+ hours for an oil change. So unacceptable!! Last time, they left a tool in the undercarriage of the car and didn’t put windshield wiper fluid after I waited 2.5 hours! I would never buy another car here again.

Had a coupon. Got my car service. Tamika was very nice.

This is the place to purchase!!! First thing that I notice was NO loud music, NO hassle, NO tap dance, the place was spotless and ALL staff were courteous. Elias Moukarsel was my sales consultant, a truly professional and respectful person. He Answered all my question and meet my price with the help of Trevor. Carl our financial, funny guy. Mike Eagle, the General Manager came over and introduced himself, great gentleman; we ended up having a good chat about our public schools of Broward and Dade county. Yes, I got my car 🚙 🥰🥰

My experience is always very pleasant and professional. Service in a timely manner and my representative was Martin. He was very curious and professional. He answered my questions and very helpful !!! I will continue to have my vehicle serviced there always. I have been very happy with my CR-V. Thank you again.

Erickson Molina and Tameka took good care of our car and us. She was also super nice to my kids. Nice, clean facilities. Overall a great store to do business with. I'm so happy with my CRV.

Fast, efficient and pleasant

Got a great deal on a new 2018 civic hatchback. The only thing is having to spend five hours at the dealership to complete the deal. Try to find a way to shorten the process. Thanks

Outstanding customer service, from the moment you arrive Autonations employees assist you wit the best customer care. It was my first time at that location and was impressed. Highly recommend.

muy buena Atención EL SEÑOR JUAN CARLOS Y EL SEÑOR ISAAC , LOS RECOMIDNDO

Staff is knowledgeable and friendly and explains every detail step by step.

customer service the best. Luebens kept me informed of every detail as to what needed to be done and showed me a print out explaining everything

It's seriously been one thing after another with this place! I bought my car in November 2018 and had various issues with the entire buying experience. They did their best to make things "right" so I will not discuss the 4 other issues I've had, in order to maintain my integrity when apparently they do not have it. The purpose of this post is to explain that after 2 months, I am STILL am dealing with issues from this purchase. I received my registration for my new vehicle in the mail yesterday. Low and behold, it has the WRONG license plate number on it. I gave the salesman (Elias) my license plate on the day I finally received my vehicle and asked him to make sure it had the correct license plate (I had two cars, so I wanted to make sure they used the correct plate as the other car was a lease and was heading back) The salesman even put the correct license plate on the car himself. Maybe it's my fault that I didn't ask to see the registration paperwork before driving off of the lot. So of course when I saw the wrong license plate number on the registration, I wasn't and still not very happy. I called and all they have told me is that they have a copy of the license plate (the wrong one) so they then transferred me to the woman (Odama) in charge of finance and she listened and then asked to call me back after she does some research. I have been ILLEGALLY driving my new car for the last 2 months due to their carelessness and additionally, I am wasting even more time trying to get everything legal now. I'm not saying don't buy a vehicle here, but I am saying if you are risky enough to do, double and triple check their work throughout the process. I will post an update as to whether or not this issue has been resolved by them or if I have to go to the DMV and do it myself. UPDATE: I had to call back 5 hours later as Odama did not return the phone call as promised earlier that day. I ended up leaving a voicemail and she then returned the call when I was unable to answer. Regardless she is blaming me for the incorrect tag being registered. Saying that her , Elias (the absolute worst salesman I have ever worked with and a Eddie Velez) said that the tag that was registered was the tag that was on the vehicle that I turned in (funny bc I did not turn my vehicle that I was driving at the time until a week after I received my new car) the plate I gave them was the one I asked to have registered. I'm frankly fed up at this point. They have told me to go to the DMV MYSELF to have the correct tag registered which IS THE TAG THEY PUT ON MY CAR BEFORE LEAVING THE LOT. They should rewind their cameras to that day and they will see their incompetent Elias screw the plate on my vehicle! Please please please do yourself a favor and triple check their work. I know I will NEVER be back there to purchase a vehicle ever again.

It's seriously been one thing after another with this place! I bought my car in November 2018 and had various issues with the entire buying experience. They did their best to make things "right" so I will not discuss the 4 other issues I've had, in order to maintain my integrity when apparently they do not have it. The purpose of this post is to explain that after 2 months, I am STILL am dealing with issues from this purchase. I received my registration for my new vehicle in the mail yesterday. Low and behold, it has the WRONG license plate number on it. I gave the salesman (Elias) my license plate on the day I finally received my vehicle and asked him to make sure it had the correct license plate (I had two cars, so I wanted to make sure they used the correct plate as the other car was a lease and was heading back) The salesman even put the correct license plate on the car himself. Maybe it's my fault that I didn't ask to see the registration paperwork before driving off of the lot. So of course when I saw the wrong license plate number on the registration, I wasn't and still not very happy. I called and all they have told me is that they have a copy of the license plate (the wrong one) so they then transferred me to the woman (Odama) in charge of finance and she listened and then asked to call me back after she does some research. I have been ILLEGALLY driving my new car for the last 2 months due to their carelessness and additionally, I am wasting even more time trying to get everything legal now. I'm not saying don't buy a vehicle here, but I am saying if you are risky enough to do, double and triple check their work throughout the process. I will post an update as to whether or not this issue has been resolved by them or if I have to go to the DMV and do it myself. UPDATE: I had to call back 5 hours later as Odama did not return the phone call as promised earlier that day. I ended up leaving a voicemail and she then returned the call when I was unable to answer. Regardless she is blaming me for the incorrect tag being registered. Saying that her , Elias (the absolute worst salesman I have ever worked with and a Eddie Velez) said that the tag that was registered was the tag that was on the vehicle that I turned in (funny bc I did not turn my vehicle that I was driving at the time until a week after I received my new car) the plate I gave them was the one I asked to have registered. I'm frankly fed up at this point. They have told me to go to the DMV MYSELF to have the correct tag registered which IS THE TAG THEY PUT ON MY CAR BEFORE LEAVING THE LOT. They should rewind their cameras to that day and they will see their incompetent Elias screw the plate on my vehicle! Please please please do yourself a favor and triple check their work. I know I will NEVER be back there to purchase a vehicle ever again. Second UPDATE: I went to the DMV who told me to go to the tax collector who then told me that I needed a letter from the dealership explaining that the tag needed to be changed. I then called Odama back and she then said that they would be able to give me a new plate but I wouldn't be able to keep the one I have. So even though I'm still not happy with the result I drove to the dealership to finally settle this. Once I got to the dealership I Odama comes out of the elevator and says that the plate would be here Monday morning. I asked her "why was I asked to drive here then" and she said that "she thought I would be able to have the plate today," so I then asked her, "am I supposed to continue driving illegally until Monday?" She then left to see if she could get me a temporary tag until then. Just checking out now, will have to come back on Monday for the actual license plate.

Tony knew his cars and wasn’t pushy at all. He helped us through the whole process and even explained a bunch of the gadgets and buttons in the car.

Excellent attention and service. Staff was friendly, knowledgeable, and helpful

Fast and reliable service.

It went well. Easy to make the appointment and received a shuttle ride home during the service. Only comment is for service to continuously call if the owner is not reached the first time.

I brought my 9 month old Civic in for a routin Oil change. Had an appointment set up for 8AM. I asked the women Damaris aproxamatly how long it would be she said about 1 hours so I’d mentioned I would leave and come back. When I told her this she said how since I was leaving they would do a complimentary car wash. I figured an hour plus the carewash give for or take 1 and a half to 2 hours everything should have been completed. When I got back an hour later I looked through the window inside the facility to notice my car just being operated on for the first time. Which means that even though I was the first appointment the company offerd my car was neglected for an hour probably because I told the women I would be leaving. About 15 minuets upon returning I got a call that the mechanic had a few recommendations. Even though my car was less then a year old it required 2 new filters and an alignment. The went 1 step further and charged me the above markup price for the filters, to be precise it was $54 for the cabin filter and $46 for the engine filter. My car is less then a year old they should not even have asked for the latter 3 to be included with a basic inspection and oil change. All in all it took 2 hours a 40 minuets altogether and I never got that free car wash. What a joke, will never recommend to anyone.

I brought my 9 month old Civic in for a routin Oil change. Had an appointment set up for 8AM. I asked the women Damaris aproxamatly how long it would be she said about 1 hours so I’d mentioned I would leave and come back. When I told her this she said how since I was leaving they would do a complimentary car wash. I figured an hour plus the carewash give for or take 1 and a half to 2 hours everything should have been completed. When I got back an hour later I looked through the window inside the facility to notice my car just being operated on for the first time. Which means that even though I was the first appointment the company offerd my car was neglected for an hour probably because I told the women I would be leaving. About 15 minuets upon returning I got a call that the mechanic had a few recommendations. Even though my car was less then a year old it required 2 new filters and an alignment. The went 1 step further and charged me the above markup price for the filters, to be precise it was $54 for the cabin filter and $46 for the engine filter. My car is less then a year old they should not even have asked for the latter 3 to be included with a basic inspection and oil change. All in all it took 2 hours a 40 minuets altogether and I never got that free car wash. What a joke, will never recommend to anyone.

Just leased our fith Honda from William Nickerson (Nick), no hassle, no drama, just professional customer service. Love the car, but the experience of leasing another car with the satisfaction of knowing that I got the best deal possible, makes it all better. I checked every other dealer in my area, but no one was willing to even match Nick's deals. I don't usually recommend people or services, but Nick has my vote of confidence,

I came for a oil change and always Daniel was here for us I am so happy with my new car, Daniel is the best Honda is very lucky to have a sale personne like him it will by my 3 cars with him. I always recommended my family and friends to see Daniel for a car. Honda as the best sale personne Daniel is the BEST. Thank you

Very friendly staff, that worked hard to meet our expectations ! They care about the costumers !

Very efficient process. Don has been great with my follow-up questions.

Excellent customer service. Great Service advisor, Tamika!

My first time owning a new new vehicle, the staff at AutoNation Hollywood Fl made it easy.

Excellent service. Ericsson was very helpful, stopped in to have a recall performed on my accord and was very happy with the speed and thoroughness of service. Included a free wash and vacuum which was great touch. Could not ask for a better experience.

I am very satisfied with the customer care provided to me at time of my visit at Hollywood Honda. Overall I am pleased with the maintenance service to my car.

Professional, friendly, and knowledgeable staff. The salesman was patient and took time to hear what I needed. Also was not pushy or pressured me in any decisions.

Very friendly and helpful service. My car had been making strange groaning and clicking sounds when executing left turns, but the issue was quickly resolved, and now my car handles like brand new.

Great experience. From the scheduling over the phone to arrival time. Erickson was very helpful in giving me a breakdown of prices and explaining the issue found during inspection. Love the free car wash too!! Thank you.

I was a great experience. No hassle and low price

Wow Damaris is GOLD - Professional, Friendly, Customer Service Excellence One person can make a difference Damaris is the best. She assisted me with my car. Explained in detail the problem and contacted me on the progress. I picked up a clean repaired and newly washed car better than brand new. Thank You Damaris and the service department for all your help.

Jason was very knowledgable and devoted many hours to helping me find the right car. His efforts were greatly appreciated.

Courteous service extremely patient staff. Couldn’t make up my mind on two different models. Tried on out on the road. Our representative guided us to make the right choice by describing the different features each car had. After purchase, he spent 30 minutes explaining all the different settings and how to use my smartphone in the car

The service team at AutoNation Honda Hollywood is fantastic. My service advisor, Rocky Whitehall, has watched over all of my Honda vehicles for many years and treats my vehicle with the respect that I do. When i arrive at my scheduled appointment, it is like being with family. Thank you all for taking such good care of my vehicles.

Thank for your kindness and great work on my vehicle.

I got my car serviced and Ericson in Hollywood Fl was extremely helpful and friendly! I would recommend Auto Nation to anyone!!

I purchased my second car with Autonation Honda of Hollywood. I also purchased a maintenance package with 10 regular oil changes. On November 9 my car was brought in for service. When I picked up my car I noticed it has been damaged. The manager came outside and took pictures. He reassured me that my car would be repaired by their collision department. I have called and left 3 message for Brian the Service Manager. Still no repair and no call back.

My service representative was top notch. I have one issue, i made an 16:00 appointment via the computer, when I arrived, initially was told they don't work on cars or appointments after three. I pressed the issue and was told since I was here, they would fix the issue, a safety recall. If that is your policy, the computer needs updating because I reserved the slot, and as far as the greeter...

Rocky, the Service Adivsor always makes it a pleasant experience.

Excellent service provided. Richardson was very polite and helpful.

My service rep Martin was very professional, explained the work performed in detail and got me out in 2hours...

My experience at autonation Honda was very satisfactory. Each point of contact went beyond to make my experience pleasant.

Everyone involved in my buying process was awesome and when above all to ensure that I was happy.

Excellent Service. Peter Taylor And Charles went above and beyond. Very happy with the service provided as well as the finance representative. Excellent A++

Aweful. Made an appointment for oil change at 10:30 am. Got there 10:15 am. I was told 15 to 20 min. Didnt leave until 12:40 pm. Why go thru this hassle when I can drive down to the repair shop in the corner and have it done in less than 30 min.

Carlos Alcaraz was very polite and partnered with management to finalize sale at a fair price point.

my car was serviced in a timely manner. customer service was good.

I got my Mazda CX-5 at Autonation Hollywood almost 2 weeks ago, and I feel very satisfied and happy knowing that I pick the right place to buy it. Angelo was the sales person who helped me to choose the car that I was looking for according to my budget. No pressure at all. He was very professional, helpful and honest, I really appreciate his help. Not only him but everybody is so nice and friendly and make you feel very comfortable. Thanks to all the guys, and also thanks to the nice Patrick and Albert the financial expert that gave me the best rates of all. If you are looking for a prestige and honorable place to get your car, don't doubt about it and go to Autonation Honda of Hollywood, FL to get it!!!

I brought my car in to have my passenger airbag replaced due to a recall. After the work was complete they gave my car back as if everything went fine and there were no hiccups. Driving home I realized they did not replace a bolt and instead left it in my cup holder. It was about 7pm at this point and returning was not an option. After the weekend I called them and let them know what happened. They told me to drive in and that it would be handled. After a brief argument with the service advisor he finally brought it into the shop. It wasnt even in the shop for 15 min and it came back out. I was told there was nothing that could be done to re install the bolt. They said that it was due to a phone holder I installed in my car. My question is this, I am not a honda certified mechanic and I was able to install the bolt when I installed the phone holder. I am not from florida and I do not have my tools here otherwise I would do it myself. How does a person not even a honda certified mechanic do this but their techs cannot? I would reccomend going elsewhere. They also got oil in my car not to mention the inconvenience of having to return. You think they would have offered me a car wash or oil change for the frustration. This dealer experience was less than satisfactory. I use to work in the car business and I was taken back by how awful this experience was. None of this would have flown at my old dealership. I should mention that this bolt holds the stereo in place. this is a saftey issue! If I get in an accident and it flys out and hits me or my passenger auto nation will have a lawsuit on their hands!

Excellent service - Rep was very professional and made every step so that my car was delivered in a timely manner.

Richardson is a great service adviser. Very knowledgeable, and great customer service.

Tameka was an awesome representative. She surprised me when she went above and beyond to assist me with my service. I needed to speak to a manager I was directed to him with her literally accompanying me to him and explaining the issue. By the time I came back to the service area my issue was resolved. She gave me all the information on my car and for the first time in a while my car feels brand new again driving out of AutoNation. I would like to say to her "Tameka, awesome sauce, great job , I appreciate everything you did for me". Thanks a million. She is definitely a great asset to the company. Shout out to Jose her manager as well. Looking forward to my next service, hope Tameka is available.

Third time I buy a car in this location. The attention is excellent and always help me to get what I want, even though my situation may be complicated. Great professionals.

Johnny Robles service was amazing, from beginning to end he met all my expectations being helpful, patient and clear on everything during the purchase. Highly recommend his services and the location.

Had to return two consecutive days for analysis of problems unable to find on first day.

Muy bien atendidos solo puedo decir gracias !!!

AutoNation Hollywood made the car buying experience very easy. Ernie was courteous, professional, and a delight to work with. They delivered as promised. Happy buyer here😀

Very pleased with the Shawn service. Top notch gentleman. Explained the process as well as the 5 point inspection... Very happy customer. Keep it up!!!

My CRV is a 2009 and I have had it serviced at AutoNation Hollywood since I purchased it. My service advisor has been there for many years and he always takes care of me.(Luc Martin Durogene) He always explains everything to me and never pressures me to do something when I tell him I will do it later. I have never had a major problem with my car and I take it in for oil changes and check ups several times a year.

They are courteous and professional. They also have a nice location and a nice staff.

The service was great and so content with my new Honda! Paper work was quick and everyone was very polite. Definitely an outstanding service.

It was a pleasure having my car service there. Tameka was awesome

Excellent service and on time. I will definitely recommend anyone to check out this place.

It was great from when I walked in to when I drove out with my car ������

This senior citizen was treated with caring, kind ,efficient and effective service. Martin put me at ease from reception to departure. The entire experience rates an A+. Many thanks to the young man who escorted me through the raindrops to my car. He made my day.

Service dept has always been exceptional Fernando Collazo and Martin have always taken great care of me.

RICHARDSON is one of the top service men in the place. Kind, courteous, timely and really does a great job. Thank you for your service.

Excellent service and friendly workers. I always take my two cars to my Honda dealer.

Outstanding service, friendly personnel, simply professionals

I love the customer contact culture of AutoNation.

First I want to thank all the guys here at Autonation Honda Hollywood i truly had the greatest experience with buying my first car! They work with me from day and night for a few days until we found the perfect car I am soooo in love with my Hyundai Sonata!!! I want to thank Jason my salesman, the finance team and The management was awesome!!!!! I will bring more business your way. You guys are freaking amazing !!!!!!

Good customer service in a fast spaced at Hollywood Honda.

I love my new Honda! The team at Autonation was amazing! They were so patient as I was there with my two children. They answered all my questions and made sure to give me ample time to think of more. I plan on bringing my mom back as soon as her current lease is up. Thank you Autonation Honda!

I'm very pleased with the service and care that I received. I felt that Martin the service rep was very nice and did a great job with getting me in and out in a timely fashion. Also the courtesy wash was excellent. Great job!

Great people and service. My guy Rocky was very informative and took care of things immediately.

Great customer Service and the wait was not long for it to be a Saturday

Good services good services good services good services good services. It is annoying

Great service

Serviced when scheduled. No problems!

We had the alternator go out on us during a vacation to the area. They worked with us to get us back on the road quickly. They even made it easier by having on site rentals for $30 a day. But the best part of our experience was Assistant Service manager, Karen Jimenez. Not only was she friendly, but worked to find the most affordable way to get our alternator fixed and with a discount beyond what we asked for! She is a huge asset to their team!!

I purchased my Honda HRV in 2016. One thing I can assure everyone about this location is the best service department. I bring my car to this location for anything my car may need . Every employee at this locations makes you feel at home. Karen, Danny and even the manager take the time to acknowledge your presence while waiting for your vehicle.

Well the service department just told me that is job was to book appointments and if I had other requests to call the service manager!!! Plus in March went for oil change and they told me I needed a transmission oil change , well guess what!!! They did my transmission oil change in January of the same year, this is making think if they really did the oil change ???? Autonation just lost a customer , I went there for 10 years but no more !!!!

Martin took great care of me and my car. I would not go to anyplace else

Luc has been my service rep for many years. I had an "unsolvable" problem one year and he did not give up until there was a satisfied remedy. I believe he took it personally when Honda Corp. was not finding the problem. I have great respect for people like that. This is my 4th Honda Pilot and I hope to continue...because of the service.

No issues, good service!

Staff very pleasant helpful. Explained everything.

its a amazing place, service is great they treat the customer like family.

Beware of buying a car here. Bought my Honda civic here and less than a week later the a.c. stopped working as well as the driver side window. I understand that the car was sold with no warranty, however no one should have these kinds of problems less than a week after buying their vehicle. I was quoted over 1k for a new air compressor, they offered no better than 10% off their services when this should honestly be taken care of by them.

Even with no appointment ! I got a great service 😃

I woke up to a dead battery on Sunday. I got a jump start on Monday so I could take it in to the Service Department. The care and service I receive was exceptional as usual.

I went to AutoNation Honda with a low tire pressure problem. They found a nail, quickly plugged the tire, all in a short amount of time. Service People and Mechanic were super super great !!!!

Effortless!! This was my experience working with Aaron and Patrick !!!!

I had the best car leasing experience at AutoNation Honda. They are professional, knowledgeable and kind!

Good services, they provide us a car for a day. So i can used while they repair my car.

My experience was very good. Especially with Shawn who is one of the service rep. He is the best ever overall. I always take my car in to be service. With Shawn he sees that everything is good. Place need to be cleaned up, it was not like this before. Please have a discussion with the cleaning crew. My A/C is working, my car is running much better and I am happy so far. must give a big shout out to the Mechanical crew. Thanks everyone For making it happen.

The moment you get to Auto Nation Honda Hollywood you get five star service. The service assistance Ian was just great. He just gave me the best service a customer could expect.

Friendly, helpful ,speedy service.Also sometimes some nice snacks.Seriously the people who work there are extremely nice.

I was able to secure an appointment via phone around my work schedule, which was very convenient. Very courteous and knowledgeable personnel explained what was being done to my vehicle and I was in and out in an hour. The facility provided a comfortable wait area equipped with TV as well as coffee/water service.

I was satisfied with the service that was done on my vehicle.

Service was what I expected, was in and out within a reasonable time.

Preston was my service advisor he is vary friendly and professional i will be back.

Great friendly customer services. Jason was very helpful and quick to solve the issue. Thanks.

Excellent service nothing but the best staff. Amazing

My service advisor Fernando was so great! He greeted me as soon as drove up, made sure my car taken care of and my appt was quick and smooth. Def makes me appreciate the fact that i brought my car in. Thank you again!

We bought our 5th Odyssey van at this place... they are great cars and the sales staff are Great... service is great too. They are like family to me now.

I purchased a CRV & always have it serviced at Autonation. I always have a great experience.

It would be nice if you could just buy a car for the "no haggle" price. You will be paying for $800.00 in dealer fees, Sales tax, delivery fees, tag convenience fee, tag fee, warranty fee, and when you get you finance charges it will be more than whats on your dealer invoice. They are fast and you will get an automatic high interest rate, even though they have not heard from the loan company yet, hmmm. AutoNation is just another auto ripoff. My sales person, Carlos Alcaraz, was very patient.

They sold me a Honda and they rushed me threw paper work did not tell about a no return policy, the Honda has Bluetooth issues and they can’t seem to find the issues with it and lied to the manufacturer saying they couldn’t hear the problem I showed my sales person the issue as we tested 2 other cars all same issues. They were very unhelpful there. My car doors were locking and unlocking for 10 minuets while driving and then the car locked me out of it, said they couldn’t find the issue with it. I have a kid and it’s very unsafe for them to be selling vehicles like that. I have spoken to multi mechanics there said all 2018 accord have electrical issues and I don’t suggest you buy here

It is always a great experience when I take my car in to get serviced! I especially like the shuttle service and the driver is very courteous & friendly!

Fernando was the Rep who handled my Airbag recall. he was extremely professional and helpful. The appointment went as scheduled, I got a ride home with the Service vehicle and they picked me up on schedule the following morning for my vehicle

Came in for an oil change , I didn't have an appointment. Preston help me in a friendly and timely matter, he noticed my LED strip on my car was out. I got my oil change and light fixed although it was Saturday and I didn't have an appointment. Preston is an example of service excellence.I will return to visit him when my car need service.

My service rep. was very help full and polite. It will be a long lasting relationship.

Ian, the assistant service manager, took excellent care of me.

WOW what an experience at Hollywood Honda in South Florida, Roderick Williams was amazing! had a car accident with my RAV4 and had to buy, was planning on heading back to Toyota but after reviewing the different options in mid size SUV, I was torn, looking at Nissan, Mazda, Kia, Toyota and Honda, I choose Honda CRV. Next Step was what dealer, Thank God for Hollywood Honda and lucky to have gotten Roderick Williams. this man NEVER tried a fast one on me, always with a smile, very knowledgeable on all the CR-V model to compare with and never pushed what to get. truly a gentleman, not a pushy shark salesman. I was in out of that deal in an hour, finance in 30 minutes and drove out in a total of 2 hrs., that's a record!! my experience was excellent and expect to see Mr. Williams there in 5-6 yrs. for my next Honda, as I am loving the 2018 Touring CR-V I got!! Thanks Mr. Roderick Williams for a spectacular experience, you made car buying fun!!

It was a great experience having Daniel Previlon for assisting me buy my first car. I would recommend him as an excellent sale person of the month.

Great customer service Sales-Daniel Manager- Vlad, Finance- Cole, only place I get my cars and my family too! Thank you Autonation Honda:)

I always have a great experience at Hollywood Honda. They are always very professional, courteous and repairs are done right and in a timely fashion. I have worked with all of the service consultants and all are wonderful, helpful and friendly.

Fast, courteous and pleasant visit. Did not have an appointment for this visit. Had issue with sunroof not closing, needed an oil change, tire rotation and alignment. All services handle and completed within a few hours. Appreciate the coupons AutoNation emails as well. Thank you.

I scheduled an appointment on line. I was greeted by someone when I drive who got my service manager so I could wait in my car. The manager reviewed the car details and advised me of what it was calling for an based upon the car notifications. I went with him inside to complete the paperwork and about an hour later I drove away.

I couldn't start my car and neither could the guy sent to jump start it. Car was towed to Honda dealership. Service rep came right out, told me they would do a diagnostic, but it was probably the battery. It was the battery, at a reasonable cost to replace. Also did a couple of of suggested services to the car. Got the car back before 5:00 pm.

Wonderful experience. Could not have asked for more.

Only complaint is...as soon as I get comfortable with a service person, they leave. Sometime going to another position within company or just leave. Wishing there was not so much turnover of personnel.

Autonation Honda Always Provides Great Service. Service Advisors are knowledgeable and courteous. Facility is clean with nice amenities.

Martin is the greatest! He did a great job keeping me informed.

Excellent service, fast attainment, for me everything was fine and I can recommend this dealer.

Excellent service! Car was delivered on time as promised. Very professional

Made appointment for a recall notice. Karen was assigned to me. On arrival I was greeted with smiles. Karen came out and was very friendly. I had questions. She got her manager on a question she didn't know. I asked about another job on car. She gave me a price to look at it. While waiting, everyone was friendly with a "Hello" or "Good morning". Service finished in about an hour. Price to fix other problem was cut and very fair. Karen has very good People Skills.

It is hard to get into the dealership past all the road construction. It would help if the access/entrance had more signage. It needs to be more clearly marked. I missed it and drove past the first time. The two U-turns were NOT easy. It was great once I got inside.

Preston was very nice and helpful. Plus I got my front window hole repaired at the same time with not extra cost.

The maintenance was done in the exact time allotted. The only thing was I didn't realize the technician had left oil stains on the window and passenger car door before I left, so I had to go back to have them clean it so it wouldn't do any damage. Other than that, everything was great. Damaris took great care of me and I felt valued as a customer!

The experience was wonderful. Tamika and Sean were very helpful and took great care of me and my car. They made sure all the repairs were done same day to keep me moving. A+!!

I had a grate buying experience. I highly recommend them for the purchase of a Honda. I bought over the internet. All my questions where answerd, the best price and at my convince whithout pressure. They are very a helpful to coustomers.

15 days ago I sold my Honda sport accord 2016 to this dealer and never paid to me my car, am calling every day and the answer is your check is in "processing, processing processing", so I said ok if you don't have my check, back my car and the answer is nobody know where is your car, PLEASE PEOPLE DON'T SELL ANY CAR TO THIS DEALER, SO TODAY I AM WITHOUT CHECK AND WITHOUT CAR.

I went to Honda today just to look around and boofff I met Mr Tony Guevara I'm telling you people this man is amazing he's so passionate about his job that he is willing to go above and beyond to make his customers happy and he help me with my Honda accord sport 2.0 2018 wish I'm so proud driving OMG guys if you ever Go there I'm telling you ask for Tony Guevara the man .I don't know how to thank this man for his patient and support thank you Tony Guevara�����

Your service deportment is a NIGHTMARE. I have never seen such incompetence or rudeness. Bringing the car back again and again for the same thing. They didn't know about the basic features of the car. He couldn't even check the tire pressure! We have bought our last three cars with you guys... well NEVER AGAIN. And I will be spreading the word with everyone I know to STAY AWAY. DISGUSTING.

The experience was one that was truly exceptional. Professional and courteous. Definitely worth a revisit.

Ms Gerciany De Olivera exceeded my expectations. She was able to identify and solve my problem. From her and other agents, there was also the professionalism in attending to my needs. I am really grateful.

The entire experience at AutoNation Hollywood was amazing! From the ease of gathering information online, walking into the dealership and being welcomed, meeting and dealing with the sales team to closing the deal and leaving with our new car! Lastly, having the team reach out to us after the purchase to make sure all was well!!!!

Great service, actually gave me a loaner over night for free, installed a recall part, great job Martin 😎

good experience, fast service , Ask for Don great rep !!

It took 5 weeks to repair my car from an accident. I was promised it will be ready on a particular date I got my car 2 weeks later. The horn of my car was is not sounding the way it’s supposed to I’ve been there 4 times and is still not working properly. The manager John refuses to diagnose it even though the Audi dealer is telling him the high note of the horn is not working the way is supposed to sound

Needed service done on a vehicle. I called and was told I didn't need an appointment just stop down. When I went in the "service advisor" laughed at me for not having an appointment and said " that's not getting done today." Extremely unprofessional and not interested in my business.

Arrived approx 30 mins before my appointment. Was greeted almost immediately and was taken on my appointment time. Shawn was accommodating and very polite.

I was looking to get my first car from Honda and I found this dealership near to me 1) First visit, took a look at the cars available and decided which one to buy 2) Second visit, finalized a car with pretty good deal and I took it Then the disaster starts when it goes to the finance team to finalize the payment 1) They offered me a interest rate of 4% given that I accept a package deal which increased by cost by 6K. I still agreed and signed the deal. Also, the finance guy applied for my financing across all the bank without my consent and I was unaware that this could affect my score 2) I took the car home and was excited about the car but nervous about the overall price 3) I start getting follow up calls from the dealership, stating you need to come to the office and redo the contract due to some issue without giving a reason 4) Going to the dealership, they says that the bank never approved and now you have to sign the deal with the bank who has approved you for 9%. The guy was noone else but the finance manager, pretty rude and was very upbeat, as if it was my mistake that the bank did not approved. They said because you are a NONIMMIGRANT nobody is gonna approve you at 4%. What [non-permissible content removed] is that!!! I checked with other friends of mine with same VISA status and found that they got a deal as low as 2.5% till max 4.5%. The finance manager literally said me that they do not work with NONIMMIGRANT visa, I was so [non-permissible content removed] with that statement. But I still agreed because I had put so much effort to get this car. Apparently this people do not know how to treat there customer and it is absolute NO NO if you want to buy a car from them. I still have to go the office to still redo some contract, and the saga continues.

customer service is 5 stars Karen Jimenez took very good care of me.

I have been a customer of this dealership for 11 years and am currently driving my 5th Honda Pilot!

My service was great. Very fast and efficient. Martin took very good care of me and made my visit a good one. Love my Honda and would recommend them to everyone.

Excelente lugar, personal súper calificado y bien amables . Alexander López 100 puntos.!!!

Great service, environment was comfortable enough that I stayed and studied.

The Experience from beginning to end was excellent

There are not enough good things I could say about my visit to Autonation Honda, and my experience with Hector Zarama and his team. From beginning to end Hector was professional, attentive and extremely courteous. He never tried to take the deal anywhere I didn't want it to go and he worked hard to meet me at my ideal price point without compromising on the car I wanted. Not only did he exceed my expectations in every way, but he also got me in and out of the dealer quickly. I was happy I did not have to spend an entire day haggling over the car I wanted. Definitely recommend to anyone in the area!

This Honda provided excellent service and Eric was a great service adviser!

Excellent service. On time and very efficient techcnicians

I just purchased my new 2018 Honda CR-V this week and had such a great experience! A big thank you to my sales team! John and his manager, Eddie, made the whole process so easy! Winston, my finance rep, was great too! Everyone I spoke with exceeded my expectations! Thank you again!

Martin was very nice and helpful!!! Didn’t take long either. Got me out of there as soon as 1hr and a half!

Great service. Friendly staff, Karen was professional and knowledgeable.

Daniel Previlon from Sales was very courteous and he help me with meeting my offer. He and the rest of the team were nice and made the experience very painless. The dealer is far from my house, but it was worth the distance.

It was a great experience and everyone was very professional and very friendly.

Had my previous car crashed, total loss at Honda Hollywood they helped me and left with the best deal in town! Thank you Nick Gara and Matt Lerner for the amazing attention, curtesy and overall experience. Got a brand new Honda Odyssey fully loaded at the best price possible. Thank you for all your help. �

Great service, arrangements for rental were efficient and smooth. The usual headache of a small accident was made easy by our Automation representatives. Impressive

I seriously would not go anywhere else to have my Civic serviced. Loyal customer for over 20 years!

Small waiting room and zero amenities. My car now is making strange noises when it was not when I first brought it in.

Wonderful experience leasing my new car. Alex Lopez (Internet sales manager) was extremely responsive and took great care to answer any questions along with resolving a minor issue after taking delivery. Definitely recommend AutoNation Honda in Hollywood, FL.

Just Went to Honda Nation Hollywood for my Car Maintenance. I had an Appointment with VICTOR. Really nice and Professional Guy. They Did all points inspection for my Honda Accord SE. Staff was polite and welcoming Great Experience with these Guys.

This is my 4th car with Hollywood Honda, and each time I am satisfied with the entire process. No pressure, no gimmicks, just straight up good information that allows you to make a solid decision when buying a new car. This time I went with a CRV and my first experience outside my last 3 Honda Accords. The car and entire experience felt good, and I am very pleased with my vehicle. I will continue to buy from AutoNation.

I had a great experience, salesman was very knowledgeable, friendly and experienced. Made our decision to buy very simple. They were quick with the paperwork and negotiations and made it very simple to understand. Alex Lopez was our sales rep. and he did everything he can to make us happy with our deal. I would definitely recommend this location to friends and go back myself when needed.

I have owned many Honda's over the years, the only care I wish to own. I currently took my 2016 Honda Civic in for service this past weekend. I always ask for Martin because he has always been fair with me and tells me like it is. He is a genuinely honest person and I like how he does business. I am always very happy with the service I receive and will continue doing business with him. Please let him know what a great representative of Honda that he surely is. Thanks for the great service too Autonation Honda!

As soon as I arrived I was taken care of. There was at least 3 people looking at my car. Everyone was super nice and Victor was very helpful and kind and kept me informed throughout the process. Keep him around. His customer service is a 10.

Rocky was extremely helpful in the processs of getting the car serviced

Honda always takes excellent care of us. Everyone is polite, efficient and knowledgeable.

AutoNation did honor a competitor's coupon, which was great. But the price for tire rotation was excessive.

thank you for the assistance. I was impressed by the food provided to the clients free

Ms. De Oliveira was exstreamly helpful. She stayed in touch with me from the beginning to end of repairs.

Always have a great experience, and I appreciate seeing the same service advisor

DONT GET A CAR FROM HERE. They Will waste your time. Worst experience ever!! After 4 hours of being there they finally give us the monthly payment we want and then has us stay the night because they had to get it approved. The next day after they call and tell us we were never approved but they held us there the night before saying we were. This is bullshit. Finance manager Jeremy is very very rude and so is the general manager mike. They are not willing to work with you at all. Disgusted how they treat their customers and very unprofessional.

I was so busy that day, and it was such fast service it was greatly appreciated! Gabriel took care of everything, and explained everything just the right way!

I was very pleased with my recent visit to Hollywood AutoNation. I had a quick, friendly transaction by Gabriel Garcia and I will definitely be back next time I need anything looking for his assistance. I was taken care of really well and am very pleased with the outcome of my cars repairs! Thank you.

Overall very pleasant. Everyone was very attentive and aimed to please.

Great service! Everyone was beyond nice. I will be back.

Took my car in for repair, they told me it was fixed come get it. It was not ok, and it is back there today with same issue. Then the bastards had the nerve to call me on the phone , left a message telling me about deals on 2017 models and that they are going to appraise my car and that I have to call this man back... Keep waiting on that call... NOT!!

I brought my car in for 25,000 mile service. I experienced excellent customer service and attention to detail! Gabriel made my visit pleasant and was great at explaining what my car needed. He went above and beyond to make sure I was happy with my vehicle. I will go back for service again! Thank you!

Martin was very helpful, polite and a pleasure to deal with. Went in for airbag recall and then I was told I need a new radiator, Great.

Brought my Fit in for airbag recall. Fernando was excellent. Extremely helpful and accommodating. Gave us a list of things to watch due to the age of the vehicle. Great visit. Thanks Fernando.

2018 accord was a good buy from autonation of hollywood in hollywood florida

Víctor was very helpful and had great professional etiquette. His service was complete fast.

Great customer service . No issues at all . Victor was very helpful .

I would like to take this opportunity to express how happy I am with with Martin and Autonation Honda Staff. Martin goes above and beyond to help and resolve any issues with my car. Martin is always kind and professional. Good to know that I can count on him. He's Awesome!!!! Best regards, Ailyn Colon

First time that I feel I'm not pressured to accept features that benefit the dealer, not me.

I brought my car for airbag recall. Must say Alex Girona gave excellent service.Very professional. Thank you

My service person, Rocky Whitehall, was fantastic. My 2015 CRV had an oil change and since I use my vehicle to go back and forth from Hollywood, FL to Melbourne, FL weekly, I put a lot of mileage on my vehicle and always have my tires and brakes looked at. The car is always services at this dealership for I find that the service people are honest, reliable and always, always are there for me.

Great brand new facility... wifi, lounge, coffee super clean and modern

The waiting area very clean and the employees very nice.

Gabriel Garcia is the consummate professional. Extremely knowledgeable at his craft, kind and caring too. By far, this has been the most EXCELLENT customer service experience I have EVER had!!!

From The beginning to the very end fast smooth HAPPY!! Go see Larry and Edie and his team you will be sold at the Very best price. Ask for Salesman Daniel he's the man wasn't for his knowledge and patience with Me as I'm a very picky buyer who asks lots of questions.

Love it when your treated like the only one there even when you arent

Went there for a routine oil change. The customer service adviser, Martin, was so welcoming, courteous, attentive to detail and informative that it made it so pleasant to deal with this dealership. I always had a phobia about servicing my cars at dealerships but this has changed my mind. Both my husband and I thought Martin was so helpful. The price for the oil change was not any more than these oil change fast in and out places.They also filled our windshield wiper reservoir without charging a cent and recommended a much needed tire rotation. We will be going back

I did change oil, tire rotation to get a car and I'm happy with the Autonation Honda Hollywood

I love this dealership. Autonation Honda Hollywood is consistently professional, courteous, and accommodating. I have nothing but praise for this dealership.

Purchased my car there 3 years ago and have always had excellent service.

Our second Honda from this Dealer. I love my Honda!!

Good overall. They forgot to clear the error message after repairs. I had to notify them and they did so.

The service representative that assisted me had only been on the job about a week, but he was determined to give me quality care. He was very helpful and professional through the process and I would see him again.

I went in for an oil change without an appointment on a Friday morning and they took my car right away the reception team were really courteous and friendly. Even though I had to wait 1 1/2 hrs at the end the change my oil, filters, took care of two recalls on my vehicle and while I was waiting I was able to enjoy a delicious cup of coffee. Britney was my Service Agent and she made sure all of the services I requested were completed and was able to apply all the available discounts for the services I asked for.

Martin in service is the best. Thanks for another great experience.

My service advisor, Martin Durogene, was the nicest person ever! He explained the recommendations with detail.

My overall service at this dealer was 5 star. They were fast ,efficient and never pressured me to do more than the recall service I went there for. Rocky, one of the managers of the maintain dept. was great. Would definitely look into buying my next Honda from this dealership.

Sam and Rayan did a great job taking care of my car ,between my family and I we have brought 4 cars from this company love the service and the people that's the reason we keep coming back.

La atención muy buena ...pero me parece excesivo el precio por cambiar una llanta que tenía un clavo 165.78 dólares. Somos mayores y lo tuvimos que hacer ya que la llanta estaba baja,,pero ya no no voy más..no fue en Honda de Hollywood fue en 12 E.Sunrise Blvd.Ft Lauderdale.gracias

I had an excellent experience with AutoNation Honda Hollywood. Rodrick Williams was very informative, professional and trustworthy. He explain every aspect of my purchase to me. Great Job!!!

Everyone was very nice and easy to talk to. Kept us informed throughtour the process

Used to think this location was cool when I got my Si from them a couple years back but when I went in to trade in my current Si for a new one they wanted to low-ball me $3k-$5k on my car WITH all the modifications I've done to it and try giving me used car APR on a brand new one... And they want to try saying they can't "work on the price because it's new" when another Honda dealer had the Si I actually wanted for $1k below MSRP... Y'all lost my business for sure

Angelo"s courtesy, and professionalism was above and beyond. He took time to listen observe and thoroughly explained everything in detail. our experience at the Honda dealer phenomenal. My Wife and I, were treated with such respect and dignity that I will recommend our friends to shop at this dealer. Mr. Mendoza was incredible in his detailed manner on how he explained the different protection packages available to us. it was the best four hours we spent with your personnel. I also want to thank the General Mgr. for calling me to ask me about my experience at his Dealership. I also want to thank Mr. Mendoza manager.

Good service, the Jobs was done very fast oil change and Front brakes, price I think it was fair, an advice to improve could be incorporate CAR-WAS as others dealers so you have the option to get your car complete done is just one go.

At this location it was a different experience for me. I was not advised on services and maintenance my car needed upfront. I had to ask more than once is there any other services needed other than oil change. Then at the end of my oil change after asking again, I get a list of services needed. Usually I get a list of services needed for my car based on miles then get asked would I like to have these things done on the spot. That's what I wanted but hollywood honda didn't do this😏. Now it's inconvenient to come back a second time to get the car serviced.

i just traded in two days ago; although it makes me nervous to buy used I feel like I got a good deal. My salesman Alex was very polite and professional. However, I don't feel the process should take three hours and don't like feeling pressured to buy their warranties at the close of the deal.

Excellent service, excellent customer service. Everybody very kind very helpful. I strongly recommend this place for your car service maintenance.

8 years ago I felt like I was robbed by Honda team when I got this car ( back then I was too stupid) a however I still bring my car back if I need to get maintenance or fix something. L