Recent Reviews from AutoNation Honda Hollywood

Excellent service, very serious with their promises of sale, the seller Eddy Gomez, was always attentive to listen to my needs

Quick and professional. Thank you Rocky!!!

excellent service, quality and compliance, I am very satisfied with the work of the seller Eddy, and his team. thank you

If I could give 0 stars I would. Terrible service. I was without my new car for one week. The service department gave no urgency to my situation and kept my car for 1week. I continually asked for a loner car to no avail. I had to Uber back and forth to work and spent over $300

It was a great experience like every time, I really recommend Honda Hollywood to everyone that has a Honda

When I purchased my Passport from Hollywood Honda I was very hesitant about getting service at a dealer. My regular mechanic retired and I had always heard horror stories about getting service from a dealer and the exorbitant costs. I also had a bad experience with one that told me my air compressor needed to be replaced for a few thousand dollars and it turned out to be a hose leaking freon. Since the location is approx. a mile from my house, I figured I would give it a try, especially after meeting Fernando C. in the service department when I purchased my car. From my first experience to my service this past Wednesday, everything has been amazing. While I don't get everything there (i.e., tires) the costs are competitive for basic maintenance. Any concerns or recalls I've had are always addressed promptly, professionally, respectfully, and with great care for my concerns and needs. As long as Fernando, is there I will definitely continue going there. He is a stellar employee and is always so personable and friendly. AutoNation, it's important to regularly recognize your employees. They do make a difference and keep customers like me that value the customer service experience coming back.

Prompt and professional service

Very helpful

Absolutely wonderful experience with AutoNation Honda in Hollywood. Thank you to Angiolino, Carl and Arthur for helping me to pick out the perfect vehicle. Your customer service was excellent!!!

Jason was our sales rep. He was fantastic. I told his I wanted to buy 4 cars before the end of the year. I gave him specific models and color combinations, with all to be 2022. He went to work; identified all 4 cars would be available within time frame matching my specifications. The cars were delivered and closing complete by December 30. Great job Jason; great job by AutoNation.

Great service excelent treatment highly recommended

This dealership is conveniently located near me. I am always please with the service and advice received from Advisor Tameka Long. She is consistent in making sure the service is completed in a timely manner, and that the customer is satisfied.

It was a pleasure buying a car from Autonation Honda Hollywood. No sales pressure and the car salesman was excellent in keeping me up to date with my car. Its the second car I purchased rom Autonation.

STAY AWAY ! I bought my car back in November !!!! I called Wells Fargo today to pay for my first car note and NO ONE from the dealership told me that they let time expire on my contract which caused them to resubmit my paper work and have my credit be ran again. They talk around in circles so you don’t understand what happened and they don’t answer the questions directly. JUST GO SOMEWHERE ELSE ! But your car from the dealership that makes your car or something because I promise Auto Nation of Hollywood will not be honest/direct with you at all. Why wouldn’t they call me to tell me my application was expired. I am literally driving with a car that has not been signed for as I right this. I swear I just want to return this car because since the day I purchased this car it’s been a headache. Nothing has been easy about it !

Good Servise

I purchased a 2019 Acura ILX, 14k miles with AutoNation Honda Hollywood. The experience was really pleasant and fast. Fortunately my bank was instrumental in finding various vehicles. Mr. Scott was very helpful and accommodating! I’m very happy with the vehicle I purchased so far. Good experience!

Given the current shortages of new and used cars, my girlfriend and I set out to find the perfect vehicle. Knowing our used car was worth much more today than it was a year ago, we worked towards trading in for a new vehicle. Patrick, our sales person, was absolutely fantastic. His communication was stellar and timely. We ended up getting exactly the car we wanted and we appreciated Patrick’s efforts to assist us in doing so. I highly recommend AutoNation Hollywood Honda. Go see Patrick!

The service was great. They had to order the part and Rocky and Jay followed up until it came in. They promptly called me and my car was fixed. The waiting room is spacious and the complimentary coffee was nice. Very clean area. Thank you

Great service. Our sales person Carlos kindly greeted us and asked if we needed assistance. Showed us the car we wanted. Was not pushy at all. Arthur our finance manager was the same way. Very professional the two of them. Very refreshing to get just great service from a dealership. Left another dealership to go to theirs and the experience at the previous dealership was the complete opposite. Will definitely use them again.

Great service by Fernando Collazo on every visit

Muy buena atención en Service del vehiculo

Recently purchased a new vehicle at this location, the sales department is good but the finance department is the worst I've experienced.

Stellar service from Mr Jay Savory Jr and the entire team! We so much appreciated how quickly we were looked after since we were travelling back to Canada the next day. We would highly recommend this dealership for service. Thank you very much Jay!! The MacGregors

Very thorough and pleasant. The sales guy Nick and sales manager Carl really helped us out

Worst place to get a car from!! Sonny from the finance department didn't listen when I told him I did not want the gap insurance. Sonny dodged me for 2 weeks until I pulled up on him to correct the mistake. And all he and his supervisors could tell me is that I could refinance after a few months. Now I'm stuck with a higher monthly payment for THEIR employees mistake! There was no accountability or any care given. Jimmy from sales was the only helpful person out of the whole dealership. Hollywood Autonation can kick rocks.

Service is always good. I have. 2013 Honda CRV that I purchased in 2020. All my services have been great and detailed. Recommendation are warranted and they keep me on my toes. Thanks to Jay for helping me this time around.

Joe Rey the GM made it right.

Dude why is it always the finance guy is never available? First it was there are 3 clients before me and they sent me home. I could've waited. 3 days of dealing with them it was "we're waiting on the finance guy". Just be honest. You can't do anything for my situation. Don't lead me on for days at a time like there's hope.

My experience at the dealer was great. Randy and Henry are true professionals and treated me like family.

Just obtained our third car from the Dealer ship with Elias from Sales. Check him out he will get you the best deal without a doubt. No games no BS. Highly recommended.

Five stars goes to Jay Savery in the service department! I was having such a hectic day yesterday and he personally made sure my civic arrived and was serviced asap and communicated with me throughout the morning. He has been such a breath of fresh air for this dealership.

I dealt with William Nickerson on multiple occasions. He comes through each and every time and delivers on his promise. He and this dealership gives a fair price and did not play any games and waste any time. I was able to work out a deal over the phone and then when I arrived at this dealership, I walked out with the new car in about an hour. Best and most painless car buying experience ever.

I was very warmly received and very kindly attended to, by the service member even prior to the service being done to my vehicle. After the work was done on my vehicle, the service member was even very kind enough to provide me with details and explanation as to the work to be done on my other vehicle. Thank you all very much.

Excellent experience with my Service Guy "Rocky" and he always makes me happy when I leave the premises of AutoNation Honda Hollywood!!!:0)

I was on hold for 12 minutes. Representative was rude and is very sad was this place has become

I showed up without an appointment (had trouble starting my car on a Saturday) and worked with Rocky. He guessed my issue was the battery and told me they were backed up but they would do their best. True to his words, in just over an hour, my car had a new battery (no charge since it was under warranty) and I was on my way. Very pleased with this experience. Thanks!

The entire process from me listing my used GLK350 Benz, on line, getting a great written offer and taking the car to the dealer for evaluation, testing, by the purchasing dept. staff signing the documentation to sell my car and getting my check was an outstandingly positive experience. Thank you

We purchase a Honda Civic for my daughter. we had the best experience ever in car shopping. the executive excellent service starter with warm welcome to the dealership. sales associate top products knowledge explaining all option on vehicle to my daughter. great finance team from director M.Deleon to Mgr Sonny chin outstanding experience. the most pleasant GM Joe Ray made my daughter feels like home with her family. the entire process was top excellent experience. we will recommend to friends and family members. thank you all at AutoNation Honda of Hollywood. we wish all happy holidays. Sam & Joy Khoury.

Jean was excellent, professional and very efficient. I highly recommend him.

The sales manager Randy Cano.

I blew a tire on my Pilot and Jay Savory at Honda Hollywood came to my rescue! He got me the best price in town on my replacement tires and made the whole process smooth and easy so choosing Honda for my service was a no brained. An absolute pleasure to work with and a consummate professional. When I arrived for my appointment, I was seen promptly and Coach took great care of me and helped make sure everything ran smoothly. It was a great experience all around.

I have been bringing my Honda Element here for routine service and repairs since 2014 when I bought the vehicle from a neighbor. I have had consistently good service and pleasant experiences so I keep coming back. Assistant Service Manager Tameka Long is the best - professional, dependable, and always able to explain complex repairs in layman's terms that I can understand.

excellent service and friendly customer services.

It was such a pleasure leasing my car from Honda Hollywood. Elias made the process extremely simple and quick. He followed up with multiple times and made sure I was satisfied with my car. They were very professional and I would highly recommend them!

I had a maintenance appointment at AutoNation Honda this past Saturday and the experience was effortless due to Patrick Rodriguez, he is a professional, friendly and knowledgeable.

Recently had my car serviced at the Hollywood location and they went above and beyond for me. Avi (Mr. Singh) in the service department made sure that I utilized all the service I paid for and was very pleasant through the whole experience. Thanks again

BE CAREFUL!!! This dealership is a SCAM!! I pre-ordered a car a couple of weeks before thanksgiving and put a down payment. I called every day since asking for an ETA and they always say “we don’t know” ..”possibly the day after thanksgiving day”.. now it’s almost December 1st and they still don’t know!!!! I went to another Honda and showed them the reference number and they said that car doesn’t even show it was purchased which tells me they sold it to another customer for more money. I’m going to get my $3k deposit back and report this to corporate! I NEVER write a review but I’m letting people know they take advantage of people that desperately need a car… NEVER COMING HERE AGAIN!!!

We went to Honda to purchase a new SUV. Daniel was our salesman and was so helpful, pleasant and knowledgeable. He explained everything and we took a test drive. Great vehicle. We are so happy with our purchase. Mr. Chen was also very helpful with the finance. We would recommend Hollywood Honda to everyone. Thanks to everyone who worked with us and helped us with our new vehicle. Great service

Mark Scott was my salesman and he was great! Had an excellent experience buying my car from him!!!

Rocky was by far the best service representative I’ve ever had. He made sure I was taken care of the moment I pulled in. I will definitely bring my Honda back for any future service!

Brian from AutoNation Hollywood was super nice, patient, and helpful. I’m loving my new 2021 Honda Accord. Thank you!😊

Always excellent service. Carlos was my service manager he is fabulous, 5 star

Most unfortunate event, my 16' Pilot was starving oil and the motor started failing, Autonation was able to still give me a good appraisal and get me in a new 22' Honda Ridgeline. Winston (Salesman) helped me from beginning to end, he was understanding and I made sure to buy the extra maintenance package to ensure it gets the proper care at Honda. You guys earned a loyal client in me.

People at the shop were very attentive, specially Fitz that took care with detail

I made an appointment online for 11/11/21 not realizing it was Veterans Day for an oil change They couldn’t find my appointment and hadn’t assigned an advisor but it was rectified and Patrick was the guy that told me it would take 2 hours to get it done at worst. He managed everything and I was done in 45 minutesWOW Great, The only other hiccup was my car screen was not adjusted and I had to get someone to remove the service order Good to go in total 50 minutes,except for those 2 hiccups this an good experience Thank you Patrick/.Honda Autonation Service

Para comprar una parte o un servicio cualquiera minimo que sea, necesitas un dia completo por que el personal es muy lento

Winston is the absolute GOAT. He helped immensely with the whole process, especially with having to pre-order the car. Highly recommend!

Although I was a drive in emergency I felt that they would do their best for me and help, with very friendly staff. I had corrupted gas tank and they did all they do to clean out the system and took great care of me with the mechanic explaining the work and charges. Thank you to all!

By far, the most pleasant car-buying experience I have ever had. No high pressure, no protracted negotiations or pricing hassles. Just a good, honest deal on a quality car. Which is a rarity.

Didn't like the fact that the Dealer can not remove ridiculous fees even when I don't want/need them. I can not see properly at night, so I can't have window tints. I do have Honda wheel locks from my previous Honda vehicle that I removed before I sold it. I can easily install it myself. They only want to sell you those items at a very expensive price and 2 warranties that I don't need. I will go to Rick Case Honda and Autonation will loose a good customer. I'm not willing to spend $1,700 in items/warranties that are supposed to be optional and not mandatory. Appearance protection $619 Dent protection $649 Wheel locks $149 Window tints $299

The Service Advisor Jean Cilien is the best!!!!

It was a great experience when I bought my new Honda. No pressure no anxiety no I have to ask my manager. Found the car salesman was great as well as the finance person took all of 10 minutes without any extra selling of additional extras. Highly recommend this dealership.

The experience I had was great, I was 35 minutes early for my appointment and was taken right away. Tameka was extremely helpful, she was honest with me and told me what was needed right away and didn’t try to sell me something else. Thank you Tameka for you honesty and all your help.

Excelente servicio y amabilidad, la mejor disposición, atención y cotización para que puedas salir de la agencia con un carro a tu medida y a tu gusto, mi experiencia fue muy placentera y satisfactoria y el trato que en este caso me dió el vendedor Jornier Rivero fue sin duda el mejor, gracias a este excelente servicio obtuve mi carro y salí de la agencia feliz, super recomendado!!!!!!!!!!!!

I have bought two cars unfortunately from this AutoNation and this has been the worst experience ever from the sales Department to the service department it’s officially the worst Honda AutoNation I have ever visit they will tell you one thing and do something else you have to double check their work and make sure they didn’t damage your car at the service department if you speak to a manager they always give you the runaround even with proof I have contacted corporate and I have yet to receive any call regarding my issues

Martin is only one who always gives me a good service. He always explain everything when you come and again before you go. Martin was very helpful like always he explain you everything you need to know and everything that need to be changed in your car. He is very wise man. Nice place to go.

I bought my new Honda from Mark Scott earlier this summer. Mark was patient, transparent, but most importantly ... he quickly was able to determine what make/model I really needed and wanted. With rising gas prices, I am glad I bought the more fuel efficient car. He took the time to walk me through the process, test drove many options (and colors), and never pressured me for a sale. Mark is very experienced in the car business and I will definitely refer business his way.

So I was curious and wanted to get my car appraised just to test the waters and possibly jump into a new car on 10-12-2021. A very nice gentleman by the name Alberto Ayala approached to assist my husband and I. Usually we tend to hide until we actually see something we like, but Albert was so easy going we stayed with him the whole time. He had our car appraised in about an hour. My husband and I didn’t agree with the value and he went back to fight for us. He was able to get the amount we were comfortable with. Moreover, Albert showed us a brand new Pilot which I fell in love with. To make this review short , Albert went over and beyond to guarantee we left happy and satisfied! I hope when you choose to get a new car or just an appraisal you ask for Alberto Ayala! Thank you for your hard and dedicated work ethics!!

I know my car is in good hands because Martin, my service advisor, consistently stays abreast of all of my maintenance needs.

Alberto Ayala !!! This guy ROCKS !!! Best Sales associate we have ever worked with!!! Thank you !!! We have a new car thanks to him and all his hard efforts to making it happen !!

I just bought my first car from Jimmy B at Auto Nation Honda of Hollywood. Thanks for making this stressful situation easy, Jimmy.

Took car in for investigating error code. Car left unstable, with original issue never resolved. the car was severely unaligned, to the point where it was a hazard to drive above 40 MPH. 2 visits to the location in total. 3 attempts to escalate for a resolution with no return call or action taken on issues. This, after talking directly from the director of the service department Honda Insight was taken in to address error code for eco-mode. Upon looking up the error code with the official car manual and Honda, vehicle was in danger of possibly being inoperable, as the error code was reflective of degrading hybrid fuel system Non-Hybrid-Battery was replaced. Was told the error was due to this. The error code came back, literally on exiting the AutoNation location. At this point charges amount to ~$300 The vehicle was taken back, at which point , the situation was explained, and the particular issue of resolving the error was stressed, so as to no lead to confusion We were told the issue was resolved by replacing a brake switch sensor. When asked how this specific sensor and part contributed to the error, no explanation was able to be given. The servicemen rushed to release the vehicle. During this exchange was escalation attempt #1 The vehicle, upon release to us on the 2nd visit, came back with a severe misalignment No matter the complex nature of configuration. A car should not leave the lot misaligned like that. Especially not after the servicemen claimed to have test driven the car and said everything was fixed. This can only be the result of either severe negligence, or a deliberate dismissal of the issue to gain a return customer We called the service center and they told us to come back. We asked for a manager, and were told we could not speak to one. The cumulative total at this point is ~$700 At this point, with the above amount spent, time waiting for repairs, and the car arguably in a worse state than when it first was taken in Im sure nobody would object to the hesitation with wanting it to be looked at again. At this point is when the third escalation attempt was initiated, at which point we managed to make contact with the director of the service department This lead to a dead end We took care of the vehicle obviously. However the lack of action, the ineptitude of service, the avoidance of accountability. Speaks volumes of an operation designed to take advantage of customers, with no intention of actually fixing and resolving issues that come in.

Jason gave superior service, car arrived earlier than expected, got juggled around on trade in but overall great experience

Great experience, definitely will come back

Amazing service! Everyone here is always great! Super quick and informative service

Excellent customer service from beginning to end. I found Jean to be very helpful and knowledgeable as I can ask him anything and he always has an answer. Very comfortable waiting areas.

The service department is spot on. Always prompt, always deliver as promised, and I never have t to wait very long, even without an appointment!

Worked with Martin in Service. Feels like I am driving a new car!

Recibí muy buena atención por todo el equipo desde q llegue a comprar mi auto en especial del vendedor Juan Beltrán y Radhamws Acosta

Patrick in service went over and beyond, had issues with other service advisor Jean. In spite of all that Patrick was knowledgeable professional and communicate well about my repair service

This dealer has great service. They are kind and courteous with very fair pricing.

Siempre hago servicio en el concesionario

it is my second review in the last two months like, I said in my last time continue without solving my issue, I called three days ago i spoke with the manager and he told me: give me 20 min I will figured out what happened and still waiting.. (I'll make one bad review every 15 days until I see my problem solved) I will copy and paste my last review: The worst place to buy a car they just care about selling, let me explain: I went to buy my car what I previously I leased to Honda financial service then I was attended for a kind lady. She lead me to the financial guy (Leon) the nightmare began Mr. Leon promised me the Gab and extend warranty for 8 to 12 dollars extra in my monthly payment but when I went to sign the documents what he do it was extended my financial term 48 to 60 Months without consulting this term with me, later passed two months I realized one remark on my credit because the dealer never send the payoff check to Honda financial service. after That I went to remove the Gab and extended warranty and Mr. Leon told me I have to wait two months to see the credit applied to my account but I had waiting more than 4 months and this credit it is not reflected on my account. El peor lugar para comprar un auto que solo les importa vender, déjame explicarte: fui a comprar mi auto lo que antes le alquilaba al servicio financiero de Honda, luego me atendieron una amable joven me llevó al Señor financiero (Leon) el Empezó la pesadilla el señor Leon me prometió el Gab y extender la garantía por 8 a 12 dólares extra en mi pago mensual pero cuando fui a firmar los documentos lo que hizo fue extender mi plazo financiero de 48 a 60 meses sin consultarme este plazo. Después de dos meses, me di cuenta de una remarca en mi historial de crédito porque el concesionario nunca envió el cheque de pago al servicio financiero de Honda. después de eso fui a quitar el Gab y la garantía extendida y el Sr.Leon me dijo que tenía que esperar dos meses para ver el crédito aplicado a mi cuenta pero he estado esperando más de 4 meses y este crédito no se refleja en mi cuenta

I love my Honda Civic. This is my fourth one and with the assistance of Roderick Williams each process was definitely positive. He arranged the best deal and got me the car I wanted. Dealing with professionals at AutoNation Honda Hollywood is one of the reasons I would recommend them.

Had a great experience purchasing a car here. Mark Scott was great and I love my vehicle. After a bad experience at another dealer it was good to be treated like a valued customer. First time to deal with AutoNation.

Service is good but there prices, whent to parts department.

Great sales lady Sara Vidal very informative and patient. If you want someone to explain all the pros and cons of a car and someone that will go above and beyond to show you what your looking for ask for her!

As always, courteous and kind. I got lucky and my car was done very quickly. So glad I come here

Avinash & Sonny were amazing . Definitely picked out the right car. I love my 2022 all Black civic

In a few words just stay away from this dealership

Best

Fast friendly service

I went in for maintenance and Fernando was a great service manager. He took me in and I was out in 1 hour. Definitely recommend he is very attentive & active in making sure his customers are satisfied.

Rocky was so helpful and so informative with my first service on my brand new Honda accord 2021. He was so welcoming and the service was so fast. This was awesome compared to other car dealerships in the past. It’s very much appreciated. Thanks again

I was not satisfied with the level of service that I received from the agent checking in the customers

What a NIGHTMARE...!!! When I purchased my used car a few weeks ago, I was shocked when I was given a broken fob, and a "promise" that I'd receive a second key the following week. Agaist my better judgement, I agreed. I arrived the follwing week and the key guy was apparently on vacation... The salesperson emphatically promised I would have my new key the follwing week, come hell or high water...Although I smelled a rat, I went against my better judgement...... I arrived week two to recieve my key and was underwhelmed when the key guy didn't have the right fob for my make and model...Never mind that he seem to have a gazillion keys in his mobile key shop... I started to smell thast same rat.... He did offer to oder the fob, but it would take another week.... That would be week three... . This cacophony of lackadaisical work etghics is due to, and perpetuated by, Carl Vanderwarker, the general mgr. This is the man that thinks it "good policy" to sell vehicles with only one key ( and broken at that ) They knew this vehicle only had one key and took no steps to rectify the situation... This could have been an easy fix..... But why spend the extra money..... Mr. Vanderwormer felt perfect;ly fine with pasing this inconvenience on to the consumer ... To be honest, I'm done with that place, but felt it my civic duty to warn other perspective victims... Just think, if they are this greedy and petty over an insigniofigant key, imaginbe what nasty little tricks and financial pitfalls they have set up for the BIG ticket new car buyers.... Yikes....!!! Mr. Vanderwormer and Autonation Honda in Hollywood , Florida are not to be trusted..... You've been warned Kevin R. Evelyn

What a NIGHTMARE...!!! When I purchased my used car a few weeks ago, I was shocked when I was given a broken fob, and a "promise" that I'd receive a second key the following week. Agaist my better judgement, I agreed. I arrived the follwing week and the key guy was apparently on vacation... The salesperson emphatically promised I would have my new key the follwing week, come hell or high water...Although I smelled a rat, I went against my better judgement...... I arrived week two to recieve my key and was underwhelmed when the key guy didn't have the right fob for my make and model...Never mind that he seem to have a gazillion keys in his mobile key shop... I started to smell thast same rat.... He did offer to oder the fob, but it would take another week.... That would be week three... . This cacophony of lackadaisical work etghics is due to, and perpetuated by, Carl Vanderwarker, the general mgr. This is the man that thinks it "good policy" to sell vehicles with only one key ( and broken at that ) They knew this vehicle only had one key and took no steps to rectify the situation... This could have been an easy fix..... But why spend the extra money..... Mr. Vanderwormer felt perfect;ly fine with pasing this inconvenience on to the consumer ... To be honest, I'm done with that place, but felt it my civic duty to warn other perspective victims... Just think, if they are this greedy and petty over an insigniofigant key, imaginbe what nasty little tricks and financial pitfalls they have set up for the BIG ticket new car buyers.... Yikes....!!! Mr. Vanderwormer and Autonation Honda in Hollywood , Florida are not to be trusted..... You've been warned Kevin R. Evelyn

Excelente atención de Sara Valdivieso y Miguel DeLeon 👏

I always have excellent service from Ms. Long or Martin Luc whenever I bring my 2019 Honda Accord car over there . Hello Tamika and Luc . You are the best. Julien

Great costumer service .

It was surprisingly long, 1 hour30 min for change oil and tire rotation. The dealership was not busy my car was first and only one in waiting line. Another three customers was in waiting lounge room. Bad job. Not recommended.

I've been going to AutoNation for over 8 plus yrs and haven't been disappointed yet. The service center and all within are very professional and punctual. If there's an issue then they will work with you. PV.

Carlos was very efficient and courteous. Handled all my needs and will need to come back for some minor repairs.

I can truly say this was the best dealership I’ve ever went to. Customer service was top priority. Everyone from my sales representative to finance representative we’re awesome. Thanks again.

Jodson Cadet Is such an AMAZING salesman I purchased a used car 2 years ago I told him I was ready for an upgrade and he called me regarding purchasing a new 2022 suv BRAND NEW !!!! I can always count on Jodson he goes above and beyond to help me even when I’m undecided. We need more people like Jodson. Awesome customer service.

The customer service and quality of work were amazing. 5 starts service!!

I arrived early 45 minutes early for my appointment and I was seen right away. I was told the wait would be an hour and a half, and they were finished much sooner. The customer service personnel was very friendly. I didn't purchase my car from this location, but I will continue taking it there for service as long as I have it.

Jodson Cadet Is such an AMAZING salesman I purchased a used car 2 years ago I told him I was ready for an upgrade and he called me regarding purchasing a new 2022 suv BRAND NEW !!!! I can always count on Jodson he goes above and beyond to help me even when I’m undecided. We need more people like Jodson. Awesome customer service.

Easy a s quick checkin for car service tune up … great customer care!!!

Jodson Cadet Is such an AMAZING salesman I purchased a used car 2 years ago I told him I was ready for an upgrade and he called me regarding purchasing a new 2022 suv BRAND NEW !!!! I can always count on Jodson he goes above and beyond to help me even when I’m undecided. We need more people like Jodson. Awesome customer service.

The technical service provided by the dealership is very profesional. I can not give a five star since every time I have been to the dealer, the intake from a service advisor is always slow, even when you have an appointment (which I have had every time). Why make appointments if you always have to wait more than 15 minutes to talk to an advisor even when other advisors are not tending to any customers. Other than that everyone is very profesional.

Jean took great care of us, and was really nice. I really appreciated him, and just wanted to say thank you!

My experience was horrible, One of your agents which was a woman had a very bad disposition. I was waiting for my car from 2:30 in the afternoon until 5pm. I had to ask another agent about my car and when he went in back to enquire about my car the mechanic told him he was waiting for the assigned agent to get back to him about some observations he found which no ever informed me of. All I know is when they approached her she gave him the paperwork and walked out. All I wanted to do was pay for my oil change and find out more about what was needed to be done to my car. She saw me waiting to speak to her and refused to give me the time of day. Another agent assisted me and was very helpful. I was very upset with my service up until that point. The young l feel should be talked to about the matter. I never got her name but the agent that helped me should know. Truly, Very disappointed.

My experience was Excellent with Roderick Williams and Sunny the Customer Service was Excellent

Very friendly and helpful. No pressure.

They have excellent customer services, Carlos Alcaraz was my sales person and he was super kind and patient, I really recommend this place

Pésimo servicio cuando uno llama por teléfono y pide hablar en español, nadie te atiende y te dejen tirado esperando y te toca colgar después de esperar por media hora, pero vayan allá y te caen como moscas los vendedores y ahí de donde sea te sacan a alguien q hable español con tal de vender. No compro nunca mas ahí, por teléfono te tratan mal y cuando uno pide hablar con el manager hoy sábado resulta q no está

Sales person was very helpful

Excelente servicio. Winston nos ayudó a encontrar el vehículo que se ajustaba exactamente a los requerimientos de nuestra familia y respondió con celeridad todas nuestras consultas.

The worst place to buy a car they just care about selling, let me explain: I went to buy my car what I previously I leased to Honda financial service then I was attended for a kind lady. She lead me to the financial guy (Leon) the nightmare began Mr. Leon promised me the Gab and extend warranty for 8 to 12 dollars extra in my monthly payment but when I went to sign the documents what he do it was extended my financial term 48 to 60 Months without consulting this term with me, later passed two months I realized one remark on my credit because the dealer never send the payoff check to Honda financial service. after That I went to remove the Gab and extended warranty and Mr. Leon told me I have to wait two months to see the credit applied to my account but I had waiting more than 4 months and this credit it is not reflected on my account. El peor lugar para comprar un auto que solo les importa vender, déjame explicarte: fui a comprar mi auto lo que antes le alquilaba al servicio financiero de Honda, luego me atendieron una amable joven me llevó al Señor financiero (Leon) el Empezó la pesadilla el señor Leon me prometió el Gab y extender la garantía por 8 a 12 dólares extra en mi pago mensual pero cuando fui a firmar los documentos lo que hizo fue extender mi plazo financiero de 48 a 60 meses sin consultarme este plazo. Después de dos meses, me di cuenta de una remarca en mi historial de crédito porque el concesionario nunca envió el cheque de pago al servicio financiero de Honda. después de eso fui a quitar el Gab y la garantía extendida y el Sr.Leon me dijo que tenía que esperar dos meses para ver el crédito aplicado a mi cuenta pero he estado esperando más de 4 meses y este crédito no se refleja en mi cuenta

I am very pleased with my car buying experience at Autonation Honda Hollywood. The attention and care I received from Nick Nickerson and Matt Lerner made my buying my new 2017 CRV very special. Thank you Nick and Matt. I will definitely recommend you both to any of my friends or family looking for a new Honda. You guys are the best.

Best place, always get the fastest service. Jean always makes sure to take care of me.

Patrick R. is the best. This guy really talk to you like family. He gives you a full detail information about your car. Let you know if you under warranty and what needs to be done.

Outstanding customer service

Autonation doesnt deserve anystars ... your staff looks miserable all overworked and underpayed the customers get more free than a person working their for a decade.

Disappointed!! If I could give less stars I would. I bought a GMC Canyon with the seller Sarah, at the AUTONATION store in HOLLYWOOD, on 08/25/2021. I noticed some noises in the rear and front suspension. So I was at the store on 07/09/2021 where the service attendant, his name Martin, told me to return on Saturday. And today, 11/09/2021, Saturday my wife had been in the store since 8:00 am, the technician said he couldn't hear the suspension noise, I had to leave work and show him the noise and he said he can't identify the noise where it comes from. A technician who doesn't know where the noise is coming from or has no desire to look? After 2 hours and 30 minutes of waiting, the service manager said I needed to go to the Chevy AUTONATION and upon arriving here the service manager at that store told me that I need to have an appointment and that he cannot help me. This is all 3 hours and 40 minutes later. Could it be that on Tuesday they couldn't have told me to make an appointment? Could it be that on Tuesday they couldn't have told me to go to Chevrolet? If you want a tip, avoid AUTONATION, I don't know all of them, but at least I don't recommend HONDA.

Twice for service, let's keep it up. Very much impressed from the actual lease. Hope they keep it going.

Amazing ! They have a Mechanic named Edgar ... wow he is honest and amazing . Such great professionalism and knowledge

Tamika was the best! While waiting to check-out she saw me standing there and jumped upped to assist me. It is nice to know that customer service with a smile still exists! Thank you Tamika with Hollywood Honda!

I have always had great experiences with this company however today it was exceptional! I had a meeting with a service manager named Jay Savery Jr. and OMG he is so amazing! Very professional, knowledgeable and knows his job very well. I am so very grateful that he was my service person today. He taught me things about my car that I had no idea about and it truly has helped me.We need more people like him in the workforce.

It was very fast and excellent costumer service I do really recommend them..

They only had one guy working in the parts department and it took a very long time to help me.

Fantastic service! Mark Scott was very helpful, knowledgeable and made my whole car buying experience grateful. Love my new truck!

One of the most amazing experience. We got our first lease and all the people on AutoNation work hard to make it thru. Special thanks to Angelo .He was attentive and went above and beyond, without him i never would have my dream car.!

I had a great experience buying my car

Always a pleasure to get service at AutoNation Honda Hollywood. Rocky is an asset to your company and many service technicians should learn from him on how to treat customers.

Everyone was super nice and helpful Sara was the main one that took care of me she was super knowledgeable about the car and overall amazing

Nick Internet Mgr handled things very professionally Love my new 2021 Honda Accord sport. Love this dealership friendly and great service

Fast and reliable service. The Service team is very helpful and always keeps me updated on the status of my vehicle.

Excelente dedicacion del vendedor y financista

It was time for a tuneup and my drivers side visor was acting up so Ii scheduled an appointment. Fernando was out so Tameka took care of me. She is awesome! Clearly walked me through everything that needed attention, as well as securing me ride to and from my office. I’ll request her from now on. Great service!

Professional and excellent service, so I keep coming back. Thank you!

I was very well taken cared of by Coach, thanks for taking care of me. All went as promised

Waiting room with tv and spacious enough to spread out. Their bathroom is also pretty clean. Great customer service 😁👍🏼

Own a 2016 Honda Civic EX with less then 75K. A/C started failing, thought it was condenser as service bulletin out after class action lawsuit extended warranty. I took it to Autonation of Hollywood, FL. They checked and said compressor broke not condenser. On internet information stating on this being common. I was called and told this would be expensive and would be around $1K. I authorized repair as no other mechanic had Freon or equipment to fix this. When I returned to pick up car was told bill was $1800. I checked on internet as the average repair for this item should no be more then $1k. Dealer way too expensive, they know this is faulty and poorly designed A/C system on these cars. Taking advantage of situation.

Manager Martin was exceptional, very professional. He goes the extra step to help the customer

Went in there 1st time I would never buy a car there ......lies and lies ..watch ur pocket

Dealership is very attentive and professional

My salesman was very professional and patient. I wasn't sure what I wanted, and we talked thru it. I got "the White Glove" treatment. The showroom is very clean and has a relaxed feel, which is good when you are nervous about making a large purchase. And of course...I LOVE MY HONDA ACCORD ! Best car I ever drove. Very happy ! This week I had my first Service at 5000 miles. The wait time was very reasonable. There was a separate quiet waiting area where I was able to get work done. The Assistant Service Manager, Larry Cline was knowledgeable, courteous, and professional. Again...Very happy!

New student in the area and recently had a very poor experience at a Mavis nearby.. (for more context) I had gotten an oil change done and unfortunately the tech did not put the cap back on properly, causing oil to get EVERYWHERE (they did their best to fix/clean it, but definitely was not comfortable going back). Also, because I am new to the area, I unfortunately hit a pothole and damaged the skid plate (shield protecting the undercarriage of the car).Thankfully because of google reviews and AAA, I found this dealership/service center. They registered me as a new customer, got me in for an appointment within a day, and was able to fix everything in less than a 3 hour visit. The facility was very clean and the staff was so kind/helpful while assisting me during such a frustrating process. I have a '18 Civic Si, and moving forward will only be bringing it for service here. They did a great job and I really appreciate their help, so thanks again!

AMAZING SERVICE FROM EDDY GOMEZ. If you are looking for a vehicle i highly recommend going directly to him. He has the patience to really look for what you want. He explains the car in full detail, while explaining everything in a way that you leave with a full understanding of the car you will be taking home with you. Excellent Service.

Excellent service! Great Team !

Coach Mckinney is a true professional. He quoted me accurately, with a fair price for the service, then came in under the quote. He was courteous, thorough in his explanation, and considérate with my time, giving an accurate estimate of time needed for my maintenance. After the terrible treatment my wife got at Rick Case, Coach Mckinney made AutoNation Honda service customers for life with this family. Go see Coach for winning service.

Great customer service timely service I'm very satisfied .

.Me and my wife had a very pleasant experience in AutoNation Honda.

I bought my ‘17 Accord Sport Limited Edition new here, and bring it in for even synthetic oil changes ($ about the same as a “quickylube” spot) great customer service... and a car wash👍🏼

Customer service not good and couldn't get a oil change for my CRV.

A great and the best experience ever from any other dealers I have been to, very good financial services and sales representative they always take care of our family. If you are interested in purchasing a car look for Patrick.

Always great customer service. Have performed all services and updates since the car was new. Would not go anywhere else

My salesman is very communicative!

Great service, always on time with only one call!!!

Buena atención al cliente y buen servicio

Good and fast service to my CRV

Great experience…Jean is always attentive to the needs of my vehicle.

Professional, starting with appointment to meet and greet at time of arrival. The service team informed me up to date on my vehicle. Thank you auto nation. See you next service.

I took my 2018 pilot in to replace the dead battery. The service advisor, Coach was excellent and i received a lifetime battery at a great price.

Jimmy is the man with sales,! He welcome us and accommodate all our need though the process of purchasing my car. He was very detail orientated and a knowledgeable all the features of the car. He goes above and beyond to make you feel like you should go with Honda. Sonny was my finance guru he was very kind and understanding to make it work so that i could get my dream car.

Rocky always takes great care of me. Been seeing him for 20+ years

I can not give enough praise about this place, especially because of my salesperson Daniel Previlon. He was extremely professional and friendly. Daniel, made it an easy and comfortable process, especially when compared to my previous purchase experience at another dealer. Daniel went above and beyond to make it a positive and enjoyable experience. I will definitely recommend this dealership, especially because of Daniel to anyone who is looking for a great car buying experience.

Wonderful Deal with mr Roderick and his General Manager Joe together make the process easier and got the car and price I wanted

My overall experience was great. Coach was very helpful and knowledgeable. My car was serviced in reasonable time and I was very pleased with the outcome.

Brought car to service for a recall repair. Car was taken immediately after arrival with no appointment.

Everything was explained super clearly and they got me out of there sooner than promised. When people ask why I go to the dealer for an oil change it?s because of this. A pleasant waiting area with WiFi and an organization I can trust to keep my vehicle in optimal running order including expectations for what will be needed in the near future. Well done Honda Autonation Hollywood.

I went in March and didn't get the deal I was looking for and I didn't feel like the salesman at the time really tried to help me. I waited a few months came back extremely nervous but Mark Scott helped me and calmed my nerves. He asked me the necessary questions and walked me through the entire process. Explained everything from start to finish. The best car buying experience I ever had.

Love the car. Special thanks to Jimmy and the financial advisor that helped!

My oil change was quick n easy. Fernando is ALWAYS very nice n pleasant

My service agent is very professional and detailed. I feel confident with the quality of service provided. They could improve with the service wait area, more accurate estimates of wait time and optional pick up and drop off service for longer than an hour wait. The location can also improve in first time getting it right with repairs.

Still waiting for a call back from Service mgr Neil. Oil change experience was a nightmare

Honda of Hollywood made the purchase of my new car Easy! Of all the places i visited around Honda listened to me. Look for Nick you will be happy if you do!

Marvelous! Ste staff was very friendly and tentative.

Kemeka was great and got me in and out Quality fix of splash guard

I’ve been going there for years. I have always been treated with respect. They have always been very thorough and taken good care of my vehicle. I highly recommend them.

Employees was understanding and extremely helpful.

Mr. Dwain was very helpful from helping me find my dream car to actually being able to purchase it. The customer service was great and i would want to always purchase more cars in the near future! Thank you guys soooo much! :)

i get a 2020 honda crv, as i see only 7k miles on it, per price of a 2018, very good prices, low payments and good costumer services.....

Excellent price on my trade vehicle and got my monthly payments lower than expected. No pushy sales people. Nick was great!

My husband and I went there to look for a vehicle, Raphael Williams help us find one that we loved and Sunny help us to do paper work. Both were professional in doing their Job .Thank you so much Honda of Hollywood I would recommend everyone shop there first for any vehicle they want.

Best experience, very professional. Good dealer definitely recommend

Process was super easy And quick and I highly recommend anyone to ask for Brian

Excellent service and products. Clean show room and social distance.

Excellent service. Rocky, the Service Advisor is a very competent employee.

Excellent service. My Service Advisor, Rocky provided an excellent service at all times.

Having served in the military for many years I can recognize Loyalty when I see it. Clifford Lawford, "Jason" will go above and beyond for his customers to ensure a smooth transition when purchasing a vehicle from him. He is very unique in the sales business and his commitment to his customers and integrity will not disappoint you.

I bring my Honda Pilot to Hollywood Autonation everytime for service and I am never disappointed. Fernando Collazo and Neil Campbell are really knowledgeable and always there to help.

Rocky,the service manager have great customer service skills

Martin was great and very thorough in explaining the services provided.

service, it's dependable fast and sometimes affordable

Everyone is so kind and funny! Great staff. Wouldn’t have wanted to go anywhere else!

I took my car for service Kevin was my service guy he was the best !! Thank you for prompt service !!!

The service, courtesy and professional far exceeded my expectations. I will continue to use AutoNation for all my service needs. Thank you.

My car had a major issue involving a potential difficult process and with the exceptional help from Assistant Service Manager Patrick Rodriguez the problem was solved and the car was fixed. He was responsive from the very beginning to the end of the situation with kind care and professionalism. Thank you Patrick, you service was awesome!

I was very happy for service Daniel gave us on Saturday. He takes time to explained to my daughter everything about the car I so glad.

Between Daniel the sales Rep and Sonny the finance manager. My experience was simple and quick. They were both very transparent

Fernando and the team did a great job. They are helpful and friendly.

Great customer service. !!

I had good experience during my time at the dealer. Carlos was very helpful. They didn’t have the color car I wanted but Carlos got it for me the next day. The signing process was smooth and fast. I totally recommend AutoNation of Hollywood

Courteous, quick, friendly, efficient and professional service.

Recientemente he tenido una gran experiencia, agradable y convincente en este dealer por la atención recibida y la seguridad inspirada en mi decisión por la compra de un vehículo. Agradezco a Jarniel Rivera por su motivación.

Great service like always from the entrance to the service adviser and the pick up of the car.

The whole process was great. Great customer service. Would shop for a car here again in the future.

Tameka was very good an eficiente. Happy

We had a great experience with Angelo helping us through the whole process. He helped us with my previous purchase as well and he is an honest, caring and professional man. I would highly recommend Angelo at Autonation Honda in Hollywood.

Great experience with Angelo as our sales person. He is an honest and caring man. He helped us with our previous purchase as well. I would HIGHLY recommend Angelo! Great experience!

Rocky was very helpful service was excellent

It was an painless process. The staffs were very friendly.

Made everything smooth sailing! I loved how easy it was

Prompt servce. Service Rep, very professional and friendly. Clean facility.

Awesome experience. Definitely better than Brickell and Braman. Great people skills from the front desk to the dealer, manager, finance!

Good customer service; very nice environment. Service on time. Thanks again

Rocky was super helpful and so nice! He is the best!

Mr Rodriguez was great. He was respectful, informative, honest. I felt safe with the service he provided and he did so in a timely fashion. He should be PROMOTED

Patrick is amazing! Excellent customer service and always with smile.

Dealer/service document fee stated up to $699.95 On Autonation Honda website of holloywood, FL but once inside the dealership sales man and manager presented us a breakdown of the vehicle price & it showed a dealer/service doc fee of $799.95 & manager said it was a mistake by marketing but refused to honor the $699.95 mistake. They then tried to bring down price of tax and tag/title which obviously would change at finance. Once we were given keys they let us know only one key fob was available. A vehicle of over $30,000 2019, and only one key fob. At this point we were ready to return everything and walk out but they assured we would be given another free of charge which took longer than originally stated.

Very good I referred you friend and they also purchased a new CRV

To much attention, very kind and professional. Patrick always take care of us with respect and take care of the car and explain everything clear to us.

Service was excellent and efficient.

AFTER ONE WEEK MY HONDA DIDN'T START. I ASKED TO AUTONATION .I WAS IGNORED, BECAUSE OF THEY’RE NO ACTION I I HAD ENORMOUS DAMAGE IN MY HONDA. THEY DENEAL FIX MY CAR. WORSE SALES RESPONSIBILITY WHAT THEY PROMISED

Very fast service in my language (french) I met nice people there

Outstanding customer service with minimum wait time on a busy Saturday!

went in for recall the advisor explained to me there was another recall for my car which i did not receive word about from honda but if i wanted to he could do both recall adjustments which i agreed to. he had me out in a very very reasonable amount of time and during my wait apprised me how the operations were going he was super polite from the moment he checked me in to walking me to my car give this man a raise

I bought my CRV here and it’s the only place I get it serviced. They have a very efficient operation in the mechanics are good and trustworthy. Also my service rep Tameka takes great care of me!!!!!

High quality service highly recommended ...great service department

I had a recall on my 2018 Hona Accord. Coach, the personnel assigned to my service appointment was resourceful in providing advice for other service I wanted done on my vehicle. Overall, they were efficient and offered exceptional service.

Very satisfied with the service I received. Agent was very helpful and answered all my questions. Wait time was satisfactory. I was pleased with the measure of safety put into place at the Dealership.

Just outstanding service and Communicatons as my car need service and tires

Great experience. Friendly environment. Would definitely recommend to family and friends. Mark Scott was true professional.

Très bon service..la représentante super efficace et très gentille..l’attente à été longue..4heures pour un pneu mais nous sommes très satisfait..

Honesty is the best policy and I can say they did exactly as promised and didn’t waste my time. Thanks Hollywood Honda for making this car buying experience so much easier than past car buying experiences!

I have been going to this Honda dealer for years now. I have never been disappointed with the service and professionalism. Although many people think its cheaper to NOT go to a car dealer for service, I, for one, have found the prices low and the service fantastic! Martin is an asset to your business. He was assigned to me. and I am more than pleased with how he took care of my beautiful Insight. Rocky is awesome too!! thank you, gentlemen!!

Last minute appt for service. In and out in 90 minutes. I didn’t even feel the time go by.

My experience was very good. I wasn’t even looking forward to leaving the lot with a brand new car but Carlos made it happen.

Excellent customer service. Martin is truly a gem.

Buena experiencia en auto nation honda Hollywood Carlos me atendió extremadamente bien y el servicio fue muy rápido desde que me recibieron el carro volveré y lo recomendaré

I had an excellent customer service representative, my car was ready in a prudential time and overall i was pleased with the service.

Was a pleasure. Buying new truck. Thanks Jason Lawford!

I am so pleased with the service that I always receive from Autonation Honda. They are extremely helpful and professional. Yesterday I drove in without an appointment hoping to get my normal required maintenance done but not expecting there to be an opening to get it done....and Service Advisor Rocky just made it happen. Thank you Rocky. The time before this,about 2 months before....my car’s computer went into a fib .... Service Advisor Coach found I needed my fuel injectors replaced and found it was covered by my service contract...didn’t cost me thank goodness I trust this service department and highly recommend them

Kevin was very friendly and professional. Once he took down my info and reviewed what they were going to do with my vehicle walked me over to the coffee machine and directed me towards the waiting area. He then contacted me once the vehicle was serviced and ready to go. Thanks Kevin!

Service is great!!! Fernando Collazo always helpful.

Excellent service, the Agent provided me with great options. Grateful and happy with my new SUV.

Martin as always was exceptional. He's very professional and kind. He makes sure everything is done correctly and timely. Great job.

Was very quick with the service

Nick took great care of us and went over all of our options to lease our first minivan. We are so happy with our decision. Carl was very helpful and always checked in to make sure we were being taken care of. Thank you Hollywood Honda.

Hanna was so helpful she lowered my price a bit too. I?m annoyed with the workers though I had asked for an oil change and tire replacement didn?t get my oil changed, took 2 hrs and was nearly $300

All of the service lights in my car randomly came on the other day and so I quickly contacted my local Honda and they originally told me the earliest appointment they had was at 1:30 PM but I was going to be working at that time so they managed to get me in within 30 minutes of me making the phone call (I called at 9:00 AM when they opened). When I got there, I was greeted by Hanna Marks who, to say the very least, was amazing at her job! I could tell she was an awesome service manager because of how thorough and caring she was with my car issues, all while being extremely fast in getting my car checked in and serviced. My car was evaluated that same day, Hanna gave me a call and was very detailed in explaining what was wrong with my car, and then I received a call two days later from Hanna saying the failed part in my car was replaced and was ready to be picked up. Honestly, I?ve never had such an amazing experience at a dealership/service center before, and it was all thanks to Hanna! I?d recommend this location to any and every other Honda owner. Thank you!

My salesmen was Raphael Palou he was great and attentive to all my car buying needs. I'll definitely recommend everyone to visit and purchase a vehicle!

Everything was excellent as always. I?ve only been there a few times .

Aquilino was the best and he did such a great job of answering all our questions. He was the reason we stayed because the sales person who was next on the list that greeted us was not very nice. We where about to leave and Aquilino noticed us and made us feel comfortable enough to seat down and listen to him.

Friendly and professional staff. Time serviced as faster than estimated time promised , which worked in my favor as I was waiting at the dealership.

Overall, My experience was excellent. Service advisor was professional, and knows how to deal with customers.

Customers service, speed

My service for a recall was fantastic. Quickly got in and out and my advisor could not have been any knowledgeable, helpful or more professional and friendly.

I bought my Honda Pilot in 2016 and have been servicing it at AutoNation Honda Hollywood ever since. Rocky has been my service rep for the longest and his service has been nothing short of excellent. He is very professional!!! Highly recommend. The staff is all wonderful.

Great service and communication from Tameka..on point

In and out in an hour. Fernando was welcoming, friendly and efficient. This is my second lease with this Autonation location. Highly recommend.

My service advisor, Tameka Long, was great. She took the time to explain the repairs needed and offered me a complimentary car wash. I will ask for her next time my car needs service.

Brought my car for oil change service and helped by Fernando..

I continue to go to Autonation for the excellent service and treatment I receive every visit. Mind you I am an Automotive technician but have no issues whatsoever with them servicing my vehicle even though I did not purchase it there.

Fast service

I was very pleased with Service Advisor Patrick Rodriguez. He makes a customer feel special. He is courteous and informative. My concerns regarded the safety of my vehicle. After an inspection, it did not require any repair. My peace of mind was restored.

Kevin was very helpful the entire time I was there waiting for my car to get service. He also follow up with me the next day, to make sure things were going well with the performed work.

bought my car over the weekend and it was the best experience I've ever have buying a car Roderick and Raphael are the best helpful friendly staff are great overall. 👍👌🙌☺😊

Fantastic and easy experience. Super smooth interaction

Went there for service for my Honda Sedan. The car was overheating when idling for any extended period. Although it took a while for them to diagnose and order the parts needed, my rep Carlos Castro did a great job keeping me up to date every step of the way. He set me up with a loaner car for a few days while waiting for the parts (2 fan motor assemblies) to come in. He had the mechanic do a full inspection and gave me a detailed order of when do to each item on the list and why with pricing for each. All in all an excellent experience with kudos for Carlos for his yeoman work. Car is running fine again.

Took my 2017 Honda Civic in for an oil change. Made a comment to Fernando about maybe thinking of upgrading for a newer vehicle and he immediately set me up with Brian, I have to say HondaNation has to be my best experience in regards to buying a car. Brian was with me the whole way and all I had to do was sign papers and that same day I left with a 2020 CR-V. He work the numbers and I was very satisfy with the complete experience. ⭐️⭐️⭐️⭐️⭐️

My representative is the best taking care of all details and making sure a had transportation to my job. Martin is the best.

It has been the best service since I am going to this dealership, Hanna has been the best person who has attended me, very polite and cordial!

service was great and joseph in the service dept was helpful and attentive

I had a good experience. They were professional and efficient.

Great, smooth experience at Honda Hollywood. Joseph provided excellent service!

Tameka Long was absolutely the best. Wonderful and professional customer service to the max.

Excellent Service! I dropped my car off for repairs. The body work was great! I would definitely do business again with them!

Good visit I will always bring my car to auto nation Hollywood.

Great service Dept friendly atmosphere

As usual my experience with my advisor Rocky was great, on that side things were great. The car wash guys needs helps. It was as if it were a rush job. The rims were not cleaned well there wasn't the usual shine like after a regular wash

As always the service there is always incredible. The staff makes sure you are well taken care off I will never go to any other. They are the best.

We bought a Honda Odyssey from Autonation and had a pretty good customer experience until we encountered the first breakdown in my car. The car began to stall at the intersection (Auto idle stop system problem) During the warranty period, asking for help did not give any better result than "turn off this function every time you start the car". After the next appeal (a few weeks after the end of the warranty, they suggested replacing the battery ... but for money. Now, if this happened a little earlier, then maybe we would have changed the battery under warranty. It is at such moments that the real quality of service and the value of the client for the company are checked.

Everyone was excellent I love the dealership it?s close to my residence friendly and helpful

Walked in and I was promptly attended to. Patrick Rodriguez took care of means I was out in 45 minutes. The waiting room was clean with plenty room to socially distance. It was comfortable with areas to plug in devices. Thank you Patrick for taking such good care of me!

People are not friendly enough and they only car about selling cars but not about you. I like the person who sold me the car, but the rest was terrible service. They said that they were going to clean my car for me and fill up my gas tank but all they did was throw water in the car and give me my tank half fill. I call to complain about everything and all they said was, this is the best we can do. I will never go back to Auto Nation!!! I have been with them for 3 years now and never have one good experience. I also tell everyone, don?t go shop there!!! The only reason I was stuck with them is because I shop my older car with them with the certified warranty and I have no other choice. Hopefully I learn my lesson now buying my second and less car with auto nation.

Great job. Thank you for the service! Just over priced.

My advisor Jean was great and helpful. He made sure that everything in my car was fixed.

Neil, Luc, and the entire Service Department, are always so courteous and professional. I?ve been going to this dealership for years and always leave happy. The quality of work done, the updates and follow ups, during and after repairs are simply the best.

Best experience I’ve ever had buying a car. Service was great , Mr. Bridget Williams you are the best very knowledgeable, customer service friendly.Mr. Williams made my decision easy just by Being consistent, friendly, knowledgeable, pleasant attitude. I do recommend Hollywood Honda to the highest best experience ever.. Thank you Rafeal❤️

Excellent experience. The sales associate Jodson was professional and knowledgeable. The Sales Manager Carl was great during the transaction as well. I highly recommend! AAA

My representative Martin is amazing. The service he provides to his customers is like no other. He make sure you leave there with your car feeling like new. I come to this dealership only because of him. He is very honest and professional.

Went into shop and found what I want to my son. Was in and out in 1 hour. Thxs

Great service, great mechanics Very pleased with my experience Angelo, the technician that worked there n my CR-V was friendly, knowledgeable, and had me back in my car in one day.

Staff was very attentive. It was an excellent experience

Customer service are very polite and service, we write on paper that I?m deaf , they very patience! I?m appreciate your help with me

The service was excellent. I would recommend autonation Honda to my family and friends.

Carlos Alvarez was a great salesman. Easy to deal with. This is our 3rd lease with him as our salesman and soon it will be #4. Everyone was wonderful

Fernando in the service department was great!!

My experience here has always been pleasant & professional. Jean & Tamika from the service dept are great! Always a pleasure pampering my Honda @AutoNation Honda.

Very relaxed environment and my Sales representative Elias, was very good.

Great service and very Timely. Rocky and Service Manager Neil were exceptional and helpful

Yesterday, I brought my Pilot in to have the oil changed and address a couple of concerns I had. One was a noise the car was making that started after I ran over a bush in the road. There was a branch still attached to the bottom of the car and I was to let Luc (Martin) know if the problem continued. ( It didn't.) The other concern was that my cell phone stopped communicating with Android Auto. Richard (who serviced the car) worked on the car settings and my phone settings until he solved the problem! Luc (Martin) always gives me up to date information as to what the needs are for my car. At 5:00, Martin called to see if the car was doing well. I was happy to report that it felt like a new car!

Very pleased.The work was done quickly and the problems I had was seen to exactly.

Coach and everyone who attended to me were very professional and well deserve of a 5 stars. I am grateful. Thank you.

Had first maintenance due. Went before appointment and they came right away. Only need oil change and tire rotation. Took 2 hours! Should have a lane for the easy quick ones. Felt because I didn't buy car there, it was going against me. Do not recommend for now.

Hanna was amazing! Service was timely, I shared with her my previous wait with an appointment and she assured me that my visit today would be and hour to and hour and a half and I really enjoyed knowing that I can still trust in Honda Hollywood, I purchased my car from this location also from Nick, love the team here!

People are friendly and take time to explain things to you.Ladies don’t understand lots of things about cars.

Service representative was very professional and courteous, I wouldn?t take my car anywhere else to be service.

Mark Scott is truly the best of the best. Highly recommend. kudos to Mark and the entire team. 🙏🏽💕👏

We got the car we wanted and needed for a good price. We received honest advice instead of a sales talk. That is a very positive experience when leasing or buying a vehicle

We got exactly what we were asking for, at a good price.

My experience with Cristian was very nice. He was always nice and courteous good customer service.

It was an excellent experience. Salesman nice and didn?t pressure

Mr. Coach was very professional and helpful. They were able to resolve the issue with my car.

Went to AutoNation Honda Hollywood at 2pm and left with a new car by 6pm. I had the best experience of all my car buying transactions throughout my life. Jodson was wonderful! He was kind, knowledgeable, patient and very helpful, it was as if I was conversing with family. Thank you Jodson and thank you Hollywood Honda for your professionalism, it is very appreciated 😊

Great service and promptly done. No hassle or try to get you to do anything that wasn’t neeeded.

AutoNation Honda of Hollywood in my opinion is my lifesaver. When my vehicle has a problem outside its regular maintenance schedule, I call for an appointment and know that my vehicle is in the best hands. Their service advisors and their technicians solve my vehicles problems so seamlessly. I would never think of going anywhere else. They have my respect and loyalty

Other a bit of a wait time Rocky was awesome as usual

Always a friendly staff. Rocky and Martin are always helpful.

Patrick was fabulous! I will be requesting him again.

It is very nice of you to trick me into getting unneeded service! Thank you so much.

Excellent service. My advisor, Luc Durogene, is well informed, good in communication, devoted and patient. He goes extra miles to help others who need his assistance. He remains calm in tough situations, helps co-workers and customers in conflicts.

Car buying experience went smoothly and salesperson was not high pressure at all which was nice. I even had to fetch him out to assist me with my car purchase. I don't like going into a car dealership and they all approach you with high pressure sales demeanor.

Kevin was great! The process was easy and uneventful.

Great service check out all my concerns and provided feedback on what needs to get done

Yes yes yes They have a great selection of Honda’s, knowledgeable salesman, And prices as good as anybody. Thank you

Rocky was awesome. My car was ready in an hour and it felt like a new car.

Excellent service all around. Great job guys! I really appreciate it

Fernando always provided a great customer service I definitely will recommend this dealer and his services to any of my friends

I had an appointment for an oil change. Jean was not only transparent, but prompt and simply fantastic!!!

I was well taken care of that automation Honda Hollywood. they went above and beyond the call of duty for me on a touchy situation.

they followed all producall for this pandemic, a very clean place, friendly and respectful great atmosphere to be in, they make you feel comfortable always and most importantly is that they give you what you are looking for

Great customer service, friendly and respectful

Jean is Excellent!! I would reccomend this dealer to anyone interested in a Honda. Great customer service.

Service Agent Luc did an excellent job with getting my car serviced

People are very nice most of all professional I hada great experience with this dealership

Best attention ever from Mr. Joe Ray, Carlos and all his staff

Martin my service rep was awesome , he had a loaner waiting for me and kept me updated every step of the way

I had the most wonderful experience today at AutoNation Honda Hollywood. I had the pleasure of working with sales representative Patrick Cadet and words can't describe the high level of service that I received. Patrick for starters was very friendly, caring , patient and knowledgeable. He took his time and made me feel comfortable with the car buying process, as I've had bad experiences previously. I didn't feel pressured to buy or intimated. Most importantly I received an amazing deal on my CR-V EX. I would definitely recommend AutoNation Honda Hollywood as a great placed to purchase your next vehicle. Patrick is a true example of a phenomenal and exceptional employee and represents this company well. Kudos to you again Patrick for everything !

Dealing with my service rep Tameka Long is so easy and she makes everything run very smoothly.

Thanks for a great service and options you gave me so I make the best decision ever.. !

I always get great service and my adviser is knowledgeable thanks

So far they have been attentive to my new car needs.

Highly recommend Christian as salesman, he explained in detail car features and help me to configure apps and new safety functions. Lease process was clean and fast the lady from financial department is awesome.

Everything works fine. Staff were understandable and help.

it has been an excellent shopping experience, we definitely recommend this service

Had an oil change and tire rotation but was having a serious problem with the air conditioner. I feared for the worst. Was relieved when Coach told me that I had leaves blocking the air intake! Good work guys!

I went to get an oil change , Patrick took cate of me, it was easy in and out !! So professional and they are so nice !! Thank you

Great service department, good prices, friendly staff, very professional overall.

Excellent customer service, very good hospitality, and friendly staff.

Excellent service.Manager very helpful . Service agent and mechanic explained everything that I asked and my concerns.

Scott was excellent in providing great communication regarding my vehicle repair. He was very professional, great attitude and very plesant to work with. He made me feel comfortable and that my vehicle would be safe and taken good care of. Tameka was wonderful also and I thank everyone who provided great service to me and my son. I will choose Honda AutoNation to everytime to take care of my Honda. Thank You ?

I was fortunate to stumble upon salesman, Clifford Lawford, a fine young man. I worked with several other dealerships and was unhappy with the service. At all times Clifford, known as Jason, was upfront, kind and considerate. He listened to all of my concerns and address them immediately. He was very knowledgeable about the car I wanted and was generous with his time to teach me and show me about details of the car. He also helped me with accessories. It was an excellent experience!

Fernando Collazo always very helpful, and good customer service.???

Excelente services ,good services,they treat like a family member

Awesome service! Always super friendly and professional.

So far good experience, respectfully attending

Great service, good pr. Pleased with the service...!!!!!????

Carlos Castro Was so very helpful to me on an emergency visit. He made it possible for my car to be checked And repaired as quickly as possible. His help was very important and he and the mechanics were able to fix my car. I recommend Honda and their Service Department.

Mr. Martin is professional and goes above and beyond on every visit. I have been bringing my car to Autonation Honda since 2015. I trust their recommendations and suggestions. This place is not like any other generic dealer. Mr. Martin cares for his customers and always has your interest first!💙

Excellent Service by Martin and Kevin the help and attention was the Best ever

My service advisor Martin "Luc" was wonderful. Very knowledgeable, practical and professional. I always have a great experience whenever my car is serviced there.

Excellent customer service, good cars. I want to say thanks to Angelo Aquilino for his support buying my car

Patrick was fantastic. Honest, kind, and thorough!

A friend of mine recently purchased a used car at AutoNation. The car was pulling to one side so he took it in for an alignment. He was told the strut was bent and it was old damage. The car is still under the used car warranty which covers front end suspension. He bought the car to AutoNation, expecting the issue to be resolved and after a couple of days they told my friend that the strut is not included in the warranty because it is not part of the suspension. So here we have AutoNation taking advantage of the little guy and wriggling out of their obligation. I don’t know what world Auto Nation lives in that the strut is not part of the suspension. This tells me that their used car warranty doesn’t mean a thing. It sounds good but when it comes to actually applying it, AutoNation is MIA. I guess it’s time to file a complaint with the better business bureau to see if anything can be done to curb these deceptive practices.

Was very pleased with the service and the confident non-pushy attitude

I don’t know about this place but at AutoNation Nissan this was my experience be warned -they refused to believe me when I provided warranty -forced me to track down warranty information already given to them - 1 week tire replacement - no calls for updates - service department manager never called back - no multi point inspection - no fluid top off - they couldn’t even place the spare under the car where it goes, at the Nissan dealership for this Nissan car

Service was good but the policy of Honda to pay for my repair lacked. This problem was through no fault of my own and I understand that this same problem is rampant on the Honda HRV. It's a design flaw yet the consumer is the one stuck with the bill. I cry BS! Definitely going to rethink my next car purchase.

Was there for an oil. Change and Martin was polite ,fast ,efficient,and honest.

It was definitely a case of bad news, good news. The bad news was that the engine needed to be pulled apart, the good news was that Honda would cover the expense. Certainly the fact I bought the car at that dealership, and had all my maintenance, especially the oil changes done at this same dealership, were reasons they took responsibility. Satisfying that Honda and the dealership would own up to the repair. Service agent explained the repairs and process needed; the car needs 1000 miles to check the oil leakage before the major engine repair takes place. Considering the above, I would have to put Honda at the top of the list as far as buying a new car.

Carlos was awsome however, when I asked for coupon or discount availability he said he had none to offer. I then showed him the offer I had found from Honda online and he applied it.

Overall, my visit was excellent. The advisor was very professional in dealing with me, the customer. I was treated with respect and the advisor was very amicable.

Best teamwork in the industry! Great people and very friendly.

Autonatiön did a wonderful service to my. Honda Civic SI thanks autonatiön 💪🏻👍

Autonation-Hollywood Honda- Over my 50 years of purchasing autos I have NEVER had the most pleasant, helpful,informative bunch of people to deal with. They ALL went beyond the call of duty especially, Mark Scott and Tony Guevara they never left us without answers even during the hectic day of September 30th where it seems like everyone in the area was there buying a HONDAA.

My regular Service Agent provided usual excellent care!

I have to wait less than I was told. The Assistant Service Finbar Whithall was cordial and efficient.

Professional & respectful with the ability to listen to the customer. Service was timely & communication was excellent. Thanks!

Great Service and very helpful and informative.

Sames Rep. Roderick Williams was awesome!!! I went to the dealership for a particular model, but left with something even better. ??

Great Service. My service advisor Fernando and Manager Neil are always honest and friendly and knowledgeable about my car needs. Thank you

Fast, professional and efficient service

Great service, I trust my service rep Rocky, and they have always been dependable.

It?s always a pleasure going to Honda , good service

I travel to AutoNation Hollywood from Melbourne, Florida to have my vehicle serviced. My service advisors treat my vehicle as if it was their own and provide me with a safe and clean vehicle. I have been with AutoNation Hollywood for many years and would not think of going anywhere else for service or vehicle purchase.

See Rocky - he is awesome. He is honest as well and has never tried to sell me stuff I don't need. I recommend for service and with the right salesperson for sales too.

Patrick Svc Mgr even advised me what I can do myself to save service costs. Thank you

Kevin was super helpful and attentive! He was very knowledgeable and made me feel comfortable as a consumer. Great job Kevin!! If I could give more stars I would! I will be back!

Kevin was super helpful and attentive! He was very knowledgeable and made me feel comfortable as a consumer. Great job Kevin!! If I could give more stars I would! I will be back!

customer service and very friendly

I am very happy with Auto Nation of Hollywood. Brought my leased Honda there for the last 3 years. The staff provides excellent service. They greet you immediately and seem very organized . I?ve been ignored at other dealers so I appreciate the good service here and they don?t oversell their services.

Carlos was very polite and knowledgeable. He took his time to explain and answer all my questions.

I was properly served, with courtesy, respect and manners.

I Have always come Hollywood Dealer since 2015 and this is First time that I received a POOR SERVICE for your employee.

Purchase of car , excellent service. Really worked with me to gain full satisfaction. Highly recommend.

Awesome job and made everything possible for us to take the car

Tameka has been my Service Adviser for few years now and no matter how long it has been, and she always greets me with a happy smile as if we are old friends. She gets me in and out quickly and always provides me with fabulous service. 10 Stars!

Courtesy and professionalism were observed and experienced from the moment that I parked my car at their facility until I vacated their facility

Rocky was amazing. I had a certain issues with my car for months and no one could help and he helped and figured out what exactly was wrong. Now my car drives so smooth! Definitely coming back to this location

Tameka is amazing. I went in for some maintenance and one issue covered by warranty. Parts needed to be ordered and they also diagosed another warranty issue that parts needed to be ordered. Tameka called several times to keep me updated when parts arrived. Going in to have warranty work completed tomorrow. Keep up the great work.

Customer service is great. Employees are very welcoming and very attentive.

My sales guy, Creg Coombs, was knowledgable, friendly and sensitive to my needs and made my vehicle purchase seamless. AutoNation Honda of Hollywood exceeded my expectations by being courteous and professional. World class personnel top-to-bottom, awesome crew! Highly recommended for you folks that value a superb car-buying experience in what?s usually an unsettling environment.

Fast courteous serviceThat’s it I was two characters short

Great customer service. A+

They were the only dealer out of seven to provide honest and accurate pricing upfront. Other dealers referred me to Honda calculator.

Polite staff, professional, but a long time to wait

AutoNation Honda Hollywood

The sales staff was particularly attentive to all my needs. They made the car buying experience pleasurable. #Would recommend them without hesitation.

Great service, polite staff the staff takes time out to explain the entire process of perching a vehicle. Clean and friendly atmosphere, I recommend my family and friends to shop for vehicles at AutoNation Honda Hollywood Fl

I had a recall on the air bag. The service representative was professional and a people person at all times. The environment was pleasant and service was pretty quick.

Great customer service, happy with their work and nice place.

Carlo Rosenblad was my agent as I have purchased a used Lexus 2018 from AutoNation last week. Carlo is a fantastic representative, so friendly so calm, Not the average used car dealer personality – which is great! Thank you for my new vehicle. Wish me luck and fun driving.

the best experience ever, Kevin Bonilla the assistant service manager was the best! He did everything that I needed in a timely manner. Was so polite and informed me of my repair to my understanding. He is an asset to Auto Nation. Many Thanks again, Harold Dmyterko,

Auto Nation Hollywood service agent, Tameka does an excellent job ensuring my vehicle is well taken care of. She is very thorough and checks everything out. She gives honest suggestions and is kind. So thankful!!

This was my first time leasing a car so it was all new to me. I emailed Don from the sales department and he answered all the different questions I had and made me feel comfortable and he was very transparent. I could of gone to a closer Honda dealer to me which was about 20 minutes away but Don was so informative so I decided to set up an appointment In the dealer he was at that was about an hour away. I went to see the car and was able to lease it! Everything we spoke about through email was what it was, no hiding fees like other dealers. I will keep using that dealer for my future leases and purchases.

Tameka is awesome. I will always request her when I come in for service. She really cares about her customers. ?

This was my first time leasing a car so it was all new to me. I emailed Don from the sales department and he answered all the different questions I had and made me feel comfortable and he was very transparent. I could of gone to a closer Honda dealer to me which was about 20 minutes away but Don was so informative so I decided to set up an appointment In the dealer he was at that was about an hour away. I went to see the car and was able to lease it! Everything we spoke about through email was what it was, no hiding fees like other dealers. I will keep using that dealer for my future leases and purchases.

I had been a raving fan of AutoNation Honda Hollywood, having leased 4 cars in a row. But the finance person at my last closing told me that the Honda roadside assistance program was no longer offered, then upsold me on an AutoNation policy. I have a hard time believing this was an honest mistake I have been waiting for a call back from the Finance Manager to resolve this for over a week now.

Martin is a very professional car advisor and cares for his customers.

I bought my Honda Accord Sport Special Edition here in 2017. And even though I live in Miami I have brought it back even for all oil changes, due to the excellent customer service. Jean Cilien (Assistant Service Manager) is very professional, thorough, and efficient. Who could ask for more? ...plus I get a car wash!

Kevin was professional and timely. Work was done quickly and completely.

My TPMS light came on now, after you rotated my tires.

In and out real quick. Service was fast. Knowledgeable.

The seller Carlos was very helpful, will definitely recommend my friends to use his service.

It was a great pleasure to service my car there. Customer service was exceptional, the work performed was professionally done, and great thanks to Jean Cilien.

Fernando in service was amazing. Very professional and took great care of me.

As a federal employee, I was able to utilize Perks site for my agency where a discounted price was available. I used every incentive I was eligible for on top of my employee discounts. It made it easier to find a vehicle in AutoNation as an authorized dealer for the program. Thank you very much.

Very professional service, fast and reliable. Rocky my service assistant is the best!!!!

Great sales rep and easy process 👍👍👍

Really appreciate your service always polite,and fast!!thanks Fernando for be professional and helpful all the time!!

It was very pleasant,fast .Martin was absolutely amazing helpful and friendly. Thank you I will definitely use the Hollywood location again.

Patrick gave me the best service I had since I started driving a Honda I been driving Honda since 2002 I was very impressed with the service department, I will return for all my needs in the FUTURE!!!!! Bye Bye Rick Case Thank You , Gloria

Friendly and Honest. Martin is exceptional

service my 2 two cars at this dealership for the last17 years. Overall experience-excellent.

I did most of my price negotiations online with Nick prior to arriving at the dealership. He is so professional and was the perfect balance of persistent and patient. Everything was in writing and well organized. In person Nick was very accommodating and explained everything. I also dealt with Issac about my warranty and contract. He too was so patient to answer all of my questions and ensured that everything was to my liking before I signed anything. I have been a Toyota customer for the past 13years , but Autonation Honda has definitely showed me that good service is not brand specific. I would recommend each of them to anyone looking for a new Honda!

My Honda Odissey had a recall on the roof. They did an amazing job on my car, service was beyond !! Big shout to AutoNation Hollywood and Jasón ! Recommend to everybody!

Very happy with AutoNation Hollywood and specially with Jason who went above and beyond in customer service!!!

They are professionals,always on time and does a great job,try them,you will be satisfied,they are also very clean.

Roxy was excellent, always pleasant and approachable. Ease in getting in for an appointment.

I lost my car keys, Kevin was able to help me quickly and along with the help from Milton they were about to get me two keys and helped lower the cost as well. Definitely coming to them when my lease is up.

Little wait time. Service Rep was very knowledgeable and Helpful. He explained everything to me so that I knew what was going to be checked out on my car, what was going to be repaired and cost. It?s a very clean facility with friendly staff

Good location. They service my car in a good time frame.

I went there with my 2017 Honda for service, the Service Rep Luc Martin Derogene was very professional and experience and treat me with respect and even follow up with me after I got home. So, to that was great service and I would recommend any body there.

Excellent. We had been on a cruise, and our car had been parked for 10 days at Port Everglades. After the cruise, the car had a dead battery. AAA came and said we had a bad cell in the battery plus a bad alternator. We drove to the Honda dealer and they got us in immediately. They explained they would do a diagnosis, with an estimate of about $130. They said the service would take about an hour, but it was only about 45 minutes. They said the alternator was okay and it was just a bad battery. The total price was about $160, and they even reset the car clock! What really impressed us is their honesty. We were travelers and they could have taken advantage of us by saying that we needed a new alternator, but they didn't.

Rocky the service advisor was quick knowledgeable and help. Also the technician working on my vehicle was quick and clean. He was also knowledgeable. I will be returning to the Hollywood Honda for my next service appointment. I may have found my home service dealership.