Recent Reviews from AutoNation Honda Hollywood

Great. Price service fast in and out drove car home done deal

No pressure, very easy to work with! Extremely helpful! Bought a used vehicle and they took care of detailing. Put on new bumper and even brand new tires…that was all done without me asking for it. Good brand of tires also. Would definitely recommend them!

Jean was a good service manager. I have nothing bad to say about him. The only issue that I have was the wait was very long to have my car serviced. It took them exactly 3 hours to do a simple oil change.

Service was amazing! As a service representative, Raphael did a great job at making car buying process easy and enjoyable. Made being a first time buyer a piece of cake.

Where is a great dealership to go. They have a great customer service and staff, good deals.

Great place, good customer service. Jean is wonderful, they always washed my car after service. Nice, clean place. Love doing business there. I encourage people to visit.

Customer service rep, Carlos, was clear with work that was needed and listened to my suggestions. Service was completed in 2 hours time. Very pleased.

I was treated professionally Martin did not hesitate to be helpful throughout the whole process. I was extremely satisfied..

Nail in my tire - was fixed immediately - always excellent service

Got my dream car for a reasonable price at a low milage great service

The time when AutoNation showed me their 'Cheap Salesman' side... All my experiences with AutoNation from time of purchase (July 2015) up until when my car was broken into were 5 stars; however, when it comes time to appraise your car, get ready for Highway robbery. Last year my Certified 2013 Honda Civic was quoted at $4000, 12 months later in 2015, $2700 total. Meanwhile, Kelly Blue Book 'Fair condition' Value today is about $9K. Yes, there's a couple of cosmetic/interior repairs needed, but mechanically the car is in mint condition, and never missed service. I'm disappointed in AutoNation Honda Hollywood, and I'm certain my next Honda will be from Rick Case or Carmax, or another dealer altogether. For Service, (Five Stars for Luc Martin) Martin is the only reason why keep going back to them for service. He provides stellar service and always keeps me informed of my options and when to get service. I DO NOT recommend AutoNation Honda for selling your car. My sister upgraded her Honda civic (same model as mine) to a Mercedes Benz, and they gave her $7K for the civic today in 2021. In the long run, they're not trying to build on a business relationship, bottom dollar is what's important as usual.

They had the car I wanted but the Finance person was trying to bully me into add ons I didn’t want and refused to provide my bank with the information needed to process my finance request in order to use a different bank than my own. It was very frustrating especially when he was emailing me that my bank hasn’t paid when he hadn’t provided my bank with the correct information for them to process the loan.

Excelente servicio, Gracias Jean eres el mejor! 💪🏻

Courteous, quick, friendly, efficient and professional service.

Recientemente he tenido una gran experiencia, agradable y convincente en este dealer por la atención recibida y la seguridad inspirada en mi decisión por la compra de un vehículo. Agradezco a Jarniel Rivera por su motivación.

Great service like always from the entrance to the service adviser and the pick up of the car.

The whole process was great. Great customer service. Would shop for a car here again in the future.

The customer care specialist was very pleasant, courteous, knowledgeable and efficient Waiting time was normal. I would recommend my friends. Thank you

My service advisor was great carlos he answer all the questions I had and also he clarify what they will be doing n how much it will cost me before I sing the agreement form Thanks

I was very happy from the professional, knowledgeable and helpful customer service received from Auto Nation Honda Hollywood.

My experience at AutoNation Honda was first class from start to finish. Carlos Alcaraz offered great customer service! Arthur W, the finance guy, is a fantastic person and I appreciated how he and Carlos worked together to get me into my dream car. I got everything I wanted, just the way I wanted it, which is exactly how you should feel about a car deal. Don't think twice about buying a car at AutoNation Honda Hollywood.

Tameka was very good an eficiente. Happy

We had a great experience with Angelo helping us through the whole process. He helped us with my previous purchase as well and he is an honest, caring and professional man. I would highly recommend Angelo at Autonation Honda in Hollywood.

Great experience with Angelo as our sales person. He is an honest and caring man. He helped us with our previous purchase as well. I would HIGHLY recommend Angelo! Great experience!

Overall my experience here was amazing! When you arrive, ask for Patrick. He’s was very honest and he wasn’t a pushy salesman at all. He didn’t sell me a dream. In the end I got exactly what I wanted. Thank you Patrick you’re the best!

My experience has always been exceptional. Rocky has been my service advisor for several years knowledgeable,professional and easy to talk to about my car. I also appreciate Martin stepping in when Rocky was ill. Excellent service. Thank you!

IF YOU LOOKING FOR A NEW OR USED CAR MY GUY BRIAN ETIENNE, IS THE GUY TO SEE. HIS CUSTOMER SERVICE SKILLS ARE SUPERB, HE'S SUPER HELPFUL AND VERY COMPASSIONATE ABOUT HIS JOB, HE'S VERY WELL MANNERED AND WILL GO OUT HIS WAY TO MAKE SURE YOU LEAVE AUTONATION HONDA WITH THE CAR OF YOUR DREAMS ❗💯

100% disappointed in Jimmy and will no longer purchase a car from this location. Was there for 7 hours to have wasted my time with the wrong information. Jimmy practically sold a dream like most salesman do to get a bunch of money out of me at the end and it is extremely disappointing, especially in a pandemic.

Great customers service and fast results

Rocky was very helpful service was excellent

It was an painless process. The staffs were very friendly.

Made everything smooth sailing! I loved how easy it was

Great service from the time I walked into on the dealership. Jimmy helped me out and showed me the car that I fell in love with .... I highly recommend AutoNation Honda Hollywood for anyone looking for a car, and would definitely do business with them again.

Great service! They’ve exceeded my expectations! Thank you!

Excellent all around. Timely and efficient. Courteous

Excelentes precios

Don and Lisa were the best between Don as the salesman and Lisa as the finance person.

I been on hold for the last 30 min super poor customer service behind the phone been trying to reach parts and it’s hard to get some one on the phone

Prompt servce. Service Rep, very professional and friendly. Clean facility.

Hmm. Expensive oil change

Awesome experience. Definitely better than Brickell and Braman. Great people skills from the front desk to the dealer, manager, finance!

Good customer service; very nice environment. Service on time. Thanks again

I was treated with lots of patients and respect by my car dealer and fanancial officer. Would definitely recommend this dealership.

Daniel Previlon was amazing. He explained everything in such details. He was kind and caring .

Rocky was super helpful and so nice! He is the best!

Ive been going to Autonation for over 8 plus urs and havent been disappointed yet. The service center and all within is very professional and punctual. If theres an issue then they will work with you. PV.

I was very well taken cared of

Carlos was great.👌👌👌

Honda and Service AM Patrick went above and beyond in repairing my vehicle. After having a part replaced, there was a previously-unknown safety issue with the vehicle that I discovered. Patrick arranged to have the vehicle towed and the defect repaired. The courtesy repair was done within a few hours of pickup. I was super happy to hear Patrick advise that they treat all their customers as family AND actually backed it up. I'm glad Honda has cemented that trust with me for any future issues I might have.

Had a great first experience when looking for a car Rafael took good care of me very accommodating and professional! We've kept in touch throughout the months after the purchasing of my car I was able to ask him questions and he answered me right away! Also I'm here now to get the car serviced and Patrick the service manager was very on point nice friendly and professional he explained what they going to do etc.... thank you so much guys you have a customer for life!

Very professional service, knowledgeable. Never felt pressured. And we were listened to what we wanted.

Excelente atención, gracias al Vendedor Henry Hechavarria, me ayudó mucho con la compra de mi CRV, muy profesional pero sobre todo me consiguió los mejores incentivos, hizo todo lo que estaba a su alcance para obtener la mejor cuota. Gracias Henry por todo y David Losk por el apoyo!

Mr Rodriguez was great. He was respectful, informative, honest. I felt safe with the service he provided and he did so in a timely fashion. He should be PROMOTED

Patrick is amazing! Excellent customer service and always with smile.

Nice crew. Just unnecessarily slow.

The Experience was awesome and they move really fast

Fast, easy and simple!

I saw Finbar during my visit and he had me in and out in no time. He even took care of a recall that I didn't know my car needed service for. Thanks Finbar!

WOW !!! I love Autonation Hollywood Honda , Randy Cano, Neil Campbello and Service writer Joe Burdge All Star team. Thank You gentlemen my Pilot is Running so smooth ...

Tameka in Service was fantastic! Patient and thorough. You never know what you will get when you go somewhere new but I was pleasantly surprised! It was a busy Friday morning and she got it done!

Dealer/service document fee stated up to $699.95 On Autonation Honda website of holloywood, FL but once inside the dealership sales man and manager presented us a breakdown of the vehicle price & it showed a dealer/service doc fee of $799.95 & manager said it was a mistake by marketing but refused to honor the $699.95 mistake. They then tried to bring down price of tax and tag/title which obviously would change at finance. Once we were given keys they let us know only one key fob was available. A vehicle of over $30,000 2019, and only one key fob. At this point we were ready to return everything and walk out but they assured we would be given another free of charge which took longer than originally stated.

Very good I referred you friend and they also purchased a new CRV

To much attention, very kind and professional. Patrick always take care of us with respect and take care of the car and explain everything clear to us.

Service was excellent and efficient.

Excellent customer service and fast service. The staff were professional and friendly.

Nice experience went into autonation hollywood met with mark. he has good knowledge and nice person went through smooth process and Finance guys is also knowledgeable and very quick done documentation in 10-15 minute.

Primero habiamos llegado a un precio y luego me dieron un papel donde habia otro precio (porsupuesto mas alto) luego Nos hicieron esperar aproximadamente 2 horas entre darnos el precio final y pasarnos al financista. Luego que nos dijeron que nos iban a Dar el vehiculo y que lo estaban lavando nos dijeron que ahora no podian darnos el vehiculo por que le faltaba una inspeccion y para rematar nos ofrecieron un carro en prestamo que luego nos negaron por que llegamos despues de las 7pm (y que tenia que dejar mi tdc) . Hasta la fecha no me han dicho cuando nos van a dar el vehiculo que ya contratamos por que dicen que tienen en sistema caido.. Nos ofrecieron pagar el uber solo a nuestra casa y quedarnos sin vehiculo por 2 dias .. No nos ofrecieron ni siquiera una disculpas y nos trataron como si el error fuera de nosotros, el gerente que nos trato mal se llama jay rodriguez. El resto del personal muy amables y atentos. English First we had arrived at a price and then they gave me a paper where there was another price (higher of course) then they made us wait approximately 2 hours between giving us the final price and going to the financier. After they told us that they were going to give us the vehicle and that they were washing it, they told us that now they could not give us the vehicle because it was missing an inspection and to top it off they offered us a car on loan that later they denied us because we arrived after hours. (7pm) (and that i must to give them my credit card). To date they have not told me when they are going to give us the vehicle that we already contracted because they say they have the system down .. They offered us to pay the uber only to our house and to be left without a vehicle for 2 days .. They did not offer us an apology and treated us as if the mistake was ours, the manager who treated us badly is called jay rodriguez. The rest of the staff very friendly and attentive.

Service Advisor Rocky is the best!!

AFTER ONE WEEK MY HONDA DIDN'T START. I ASKED TO AUTONATION .I WAS IGNORED, BECAUSE OF THEY’RE NO ACTION I I HAD ENORMOUS DAMAGE IN MY HONDA. THEY DENEAL FIX MY CAR. WORSE SALES RESPONSIBILITY WHAT THEY PROMISED

Very fast service in my language (french) I met nice people there

I brought my car here and the guy that helped me out was Rafael William he is the sweetest and nicest person I ever met. He made sure my car was extra cleaned by professional car washers and gave me a lot of information about the car I love my car and I thank him so much for a really good experience I never had that before highly recommend you to go here and make sure you ask for him.

Bad customer service in parts, nobody there have any idea.

Outstanding customer service with minimum wait time on a busy Saturday!

went in for recall the advisor explained to me there was another recall for my car which i did not receive word about from honda but if i wanted to he could do both recall adjustments which i agreed to. he had me out in a very very reasonable amount of time and during my wait apprised me how the operations were going he was super polite from the moment he checked me in to walking me to my car give this man a raise

Judson and Nick very professional!!!! Thank you very much for your friendly service!! A+A+

I bought my CRV here and it’s the only place I get it serviced. They have a very efficient operation in the mechanics are good and trustworthy. Also my service rep Tameka takes great care of me!!!!!

The service went smooth and my advisor was very helpful!!! Thank you Mr McKinney.

I pulled into AutoNation Honda on a Saturday after the service department had closed. Jean was still working, and I walked up to his desk to ask if they were still open. He answered me no, but how could he help. i explained a problem i had with a battery in the CR-V I just bought from another dealer. He asked me how how old was the vehicle, and how many miles. To my surprise he told me there was a good chance the battery would be covered under warranty from Honda. So I planned to return on Monday morning. I arrived Monday morning, and guess who walked to to my car to help me. It was Jean, the same guy I talked to on Saturday. Before he did anything, he opened the hood and filled my windshield washer fluid. He remembered me from Saturday, took all my information replaced my battery under warranty and did an inspection on my vehicle. This was the best service experience I have had in the last 20 years. This place is much better than the Toyota and Acura dealers i have been using. Thanks for a great job Jean!!

I was very dissatisfied with the level of customer service provided by a sales rep by the name of Mark Scott at the Autonation in Hollywood, FL. He was very disrespectful and unprofessional in his comments to my email when I mentioned to him that I found a great deal somewhere else and that the other dealer had beaten his price. He was sarcastic, condescending in his response and I was very offended. If this is the norm of all the sales rep at this dealership I would not recommend this sales rep or dealership to anybody. I could only give one star rating based on my bad experience and unprofessional treatment of this sales representative.

It was great. I had an amazing experience, the staff was great and the service was great. After my oil change, they even took my car for a quick car wash on the outside.

High quality service highly recommended ...great service department

Service at Autonation is always great. They are very honest and realistic on the maintenance and parts. Fernando gets to know you car like is his. He is very detailed to go over the specifics of the car and is very knowledgeable about it. I believe they receive a very strong training from Honda. Will keep coming back!

By far the best Honda dealership we couldn't be happier with the honesty and the most efficient team from sales to financing. Elias and Radhames

Having my truck serviced at Honda Car Dealership is always a pleasant experience. I didn’t have an appointment but they took me and was able to service my car. The service rendered to my vehicle did take a bit of time but it was to be expected as they were very busy. My service rep, Rocky, was GREAT! He maintained continuous communication with me and gave his expert advise, which was much appreciated!

My service rep, Rocky, is very helpful; clear on all details. I hope he stays at Honda - I was growing tired of reps leaving after I was able to place my trust in them. I trust and rely on Rocky. I observe some of the other reps and I'm glad they're not mine. Just being truthful. A knowledgeable, trustworthy serve rep will keep your customers coming back.

AutoNation Honda Hollywood is a great dealership! I recently purchased a 2021 Honda CRV, and I was extremely pleased with my experience there. The dealer was large, clean, and had many car options. My sales associate was Raphael Williams. He was excellent! Raphael was knowledgeable, professional, and courteous. He answered all my questions and made the car buying experience pleasant and non-stressful. I highly recommend Raphael Williams and AutoNation Honda Hollywood!

Always a pleasure to get service at AutoNation Honda Hollywood. Rocky is an asset to your company and many service technicians should learn from him on how to treat customers.

I had a recall on my 2018 Hona Accord. Coach, the personnel assigned to my service appointment was resourceful in providing advice for other service I wanted done on my vehicle. Overall, they were efficient and offered exceptional service.

Very satisfied with the service I received. Agent was very helpful and answered all my questions. Wait time was satisfactory. I was pleased with the measure of safety put into place at the Dealership.

Just outstanding service and Communicatons as my car need service and tires

The service you could expect from a dealer. Over priced, slow.

Great service every time.

Great dealer, Juan is the best!!!!

Great experience. Friendly environment. Would definitely recommend to family and friends. Mark Scott was true professional.

I bought my first Honda, a CR-V LX. I was very happy with the customer service, specially from my sales person Patrick Cadet who helped me with the test drive and making the deal possible. Kudos to Patrick for his assistance and making the process comfortable and smooth. There was no pressure and he took his time to listen and work out the details. The car is great, but most importantly, the customer service is what sealed the deal!!! Thank you and I look forward to being part of the Honda family.

Très bon service..la représentante super efficace et très gentille..l’attente à été longue..4heures pour un pneu mais nous sommes très satisfait..

Honesty is the best policy and I can say they did exactly as promised and didn’t waste my time. Thanks Hollywood Honda for making this car buying experience so much easier than past car buying experiences!

I have been going to this Honda dealer for years now. I have never been disappointed with the service and professionalism. Although many people think its cheaper to NOT go to a car dealer for service, I, for one, have found the prices low and the service fantastic! Martin is an asset to your business. He was assigned to me. and I am more than pleased with how he took care of my beautiful Insight. Rocky is awesome too!! thank you, gentlemen!!

Last minute appt for service. In and out in 90 minutes. I didn’t even feel the time go by.

My experience was very good. I wasn’t even looking forward to leaving the lot with a brand new car but Carlos made it happen.

Excellent customer service. Martin is truly a gem.

Buena experiencia en auto nation honda Hollywood Carlos me atendió extremadamente bien y el servicio fue muy rápido desde que me recibieron el carro volveré y lo recomendaré

I had an excellent customer service representative, my car was ready in a prudential time and overall i was pleased with the service.

Tameka was excellent !

Mark Scott in Internet Sales was awesome! Love the new body style of the Honda Civic - racy!

Joseph Burdge was the best service manager I have ever dealt with. Very professional, courteous, and attentive. Helped me with an issue my car was having and followed up with me and answered all my questions. Very nice guy and an asset to the auto nation service department of Auto Nation in Hollywood.

Prompt and professional service

Great customer service!

This was my first experience with Auto Nation. I was surprised with the ease of making a remote purchase. My first encounter with staff was via telephone with my salesman Daniel Previlon. He epitomizes the definition of professionalism. Daniel accommodated all my requests of taking extra photos and expediting a purchase agreement for securing financing. Daniel made this process a smooth seamless transition, with his extra attention to detail. I encountered a hiccup upon arrival to Auto Nation Honda Hollywood after traveling 4 hours to pick up my car. Both Daniel and the sales manager Joey Rodriguez held true to their promise of rectifying this issue. The aim of this google response is to give accolades to those staff members that need to be recognized and to be transparent and highlight my positive experience to anybody reviewing Auto Nation Honda Hollywood who is trying to purchase a new car without reservation. A big "THANK YOU" to Daniel and Joey for such a stellar experience. Best regards, Kristen Milinazzo (# satisfied customer)

I loved their service. I always leave there satisfied the take care of all my needs and they are super nice and helpful

My service advisor is Mr Martin Durogene. He is the best and I won't go to anyone else. He explains necessary repairs and makes recommendations. I trust his word implicitly and when I decided it was time to send my 2010 Pilot into retirement last June, he recommended a salesman who sold me my CR-V Hybrid (which I love). The salesman was ready to take me for a test drive the moment I arrived and I drove that vehicle home that evening. We have purchased four Hondas from this site over the years. When you receive outstanding service and the quality of the vehicles prove themselves by lasting a decade or longer, there's no need to "shop around.

The attention and professionalism of Fernando Collazo is great, he makes his clients feel as if they were family, that is something we value. Congratulations

Fernando is the man! I have been coming here for years and try to always schedule my cars service appointments when Fernando Colazzo is working. He always goes above and beyond. 🙂

Service was excellent I will be back

Jason was absolutely excellent in all phases of the transaction. He made everything very easy and pricing was handled up front. All I had to do was show up and sign. Could not ask for a better car purchase experience.

If you are a PROFESSIONAL and ever have to deal with the parts department in this place prepare yourself for a big disappointment. The whole parts team have too much of a casual demeanor. placed on hold for periods of times exceeding 6 to 10 minutes, half of them don't know what they are doing asking each other questions and God forbid needing a delivery to your business. no stars at all. do yourself a favor and use other Honda dealers. I can.t believe that this place carries the Autonation name. supervision needs to take a hard look at this part of themselves.

Great

Fantastic, Mr. Fernando Collazos is very professional in his work.

Thank you Joseph for your professional and prompt service. I was on site less than expected and my tire issue resolved in no time. Keep Up the great work.

Carlos is an amazing representative in the service department. He gives me great recommendations regarding any mechanical problems I have. He always gives me updates about my car, while it’s being serviced. I highly recommend choosing Carlos as your representative in the service department, whenever you’re getting your car serviced.

So the visit started out excellent. The Angolino was A1. He did his job superbly and we were BEYOND satisfied with his attention to our needs, budget and concerns. We test drove two vehicles and decided on the second vehicle. ANGOLINO was great. The rest of the experience left something to be desired because we literally sat there ALLLLLLL day. Don't come with kids, don't come with plans after, COME with your lunch AND dinner. There is no sense of urgency around getting customers out. So if you have the patience to wait ALL Day, 430 pm-11pm, to be exact, then hey this is the place for you.

Great service

Was a pleasure. Buying new truck. Thanks Jason Lawford!

I am very pleased with my car buying experience at Autonation Honda Hollywood. The attention and care I received from Nick Nickerson and Matt Lerner made my buying my new 2017 CRV very special. Thank you Nick and Matt. I will definitely recommend you both to any of my friends or family looking for a new Honda. You guys are the best.

My service advisor Jean Cilien was extremely professional and provided the most excellent customer service! I highly recommend bringing your vehicle to Hollywood Honda for any of your service needs!

My recent experience with AutoNation Honda in Hollywood Fl. was some what satisfying, the service advisor was very busy and accommodating to not just me but to in coming appointments, Rocky who happen to the one handling my vehicle for the scheduled maintenance was very well mannered and professional with his work. Well done. Thanks Rocky.

I am so pleased with the service that I always receive from Autonation Honda. They are extremely helpful and professional. Yesterday I drove in without an appointment hoping to get my normal required maintenance done but not expecting there to be an opening to get it done....and Service Advisor Rocky just made it happen. Thank you Rocky. The time before this,about 2 months before....my car’s computer went into a fib .... Service Advisor Coach found I needed my fuel injectors replaced and found it was covered by my service contract...didn’t cost me thank goodness I trust this service department and highly recommend them

Kevin was very friendly and professional. Once he took down my info and reviewed what they were going to do with my vehicle walked me over to the coffee machine and directed me towards the waiting area. He then contacted me once the vehicle was serviced and ready to go. Thanks Kevin!

Thank you to Fernando for his service. He really helped me without problems.Very kind too.

I had to wait 5 hours for my car to get done I made a appointment with the manager David Losk over the phone I went to services to get my car my name wasn’t in the system know one called me even to let me know my car was done I called the same manager my calls would go to voicemail I haven’t had my car a week yet I wouldn’t recommend this place to anyone if the other location wasn’t to far I wouldn’t dare glaze at this place.

Great Service all-around!

The last time that I was at Hollywood Honda was back in 2000 when I purchased a Honda Accord. I have recently leased a new vehicle and needed to sell my 2017 Kia . I was familiar with Carvana buying and selling used vehicles. In a Google search I noticed AutoNation Honda would buy your vehicle even if you did not purchase a vehicle from them. They simply request general information on your vehicle online and a short time later send you a $ amount based on the vehicle details that you provided (be honest) . The valuation on my Kia was good and I followed up with Patrick Cadet at AutoNation Honda Hollywood where my vehicle was appraised and inspected, and I sold the Kia for the original quoted amount. All employees involved in this transaction were very professional, and I walked away with a check in hand. If you are looking to sell a vehicle or interested in trading in for a Honda , I would strongly urge you to go to AutoNation Honda Hollywood.

They to expensive for doing transmissions turn up and front brakes on my car before he said he priced is what I get inside to he make pay 649 $ that's to much

Carlos was super helpful and knowledgeable... I came in for an oil change without an appointment and he had me in and out super fast.... Great Team work I will come back again!!!

Hanna was amazing. She explained everything in detail to me, it was best customer service experience(for my first maintenance check ever) I will definitely return for future services. Excellent customer service!! My Experience has been quick, professional, and enjoyable. Thanks Hannah.

We got a very nice car, the only issue I have is they insisted on charging us a fee for window tinting, said it was an automatic charge because of thefts in the area they tint all windows. When we got home my son-in-law noticed there was no additional tint to the glass other than the normal factory glass.

Kevin Bonilla is a very pleasant and always helpful. He makes it so easy when I bring my car in. I have not yet have any issues or complaints about him. Thank u for being u.

I can definitely say Autonation Honda Hollywood really knows how to take care of their customers... I have no problems, no complaints, wait time is excellent, great customer service, just an awesome team all around. Thank you again to service rep. Hanna, she was very helpful and sweet. She took care of my car and had it ready for my baby girl and I. Thank you again!

Fernando Collazo (Assistant Service Manager) Great Guy, professional and polite.

Not only they wrote the wrong name in the title, the address, sent the wrong tag to us, but also gave us a wrong diagnostic of the car failure under a total coverage warranty that they pushed us to buy. I'm done with them. Went to another Honda dealer that granted my coverage and listened with open ears.

Carlos was phenomenal, great service all around!

Service is great!!! Fernando Collazo always helpful.

Excellent service, the Agent provided me with great options. Grateful and happy with my new SUV.

Martin as always was exceptional. He's very professional and kind. He makes sure everything is done correctly and timely. Great job.

Customer service is excellent. No need to spend the day. I have not been disappointed

I drove from Melbourne, Florida to have my 2017 CRV oil changed. My service advisor as always is Fenton (Rocky) Whitehall. He checked my vehicle, advised on changing filters, the work was completed to my satisfaction, as always, and off I went to drive home. There is no where else that I feel comfortable or trust than AutoNation Hollywood Honda.

Excellent service, this was my first time and Ms. Marks made me feel comfortable and it didn’t take too long

Was very quick with the service

Nick took great care of us and went over all of our options to lease our first minivan. We are so happy with our decision. Carl was very helpful and always checked in to make sure we were being taken care of. Thank you Hollywood Honda.

The work was completed in a timely manner at the stated price. Obviously, i will continue to use Hollywood Honda

Hanna was so helpful she lowered my price a bit too. I?m annoyed with the workers though I had asked for an oil change and tire replacement didn?t get my oil changed, took 2 hrs and was nearly $300

All of the service lights in my car randomly came on the other day and so I quickly contacted my local Honda and they originally told me the earliest appointment they had was at 1:30 PM but I was going to be working at that time so they managed to get me in within 30 minutes of me making the phone call (I called at 9:00 AM when they opened). When I got there, I was greeted by Hanna Marks who, to say the very least, was amazing at her job! I could tell she was an awesome service manager because of how thorough and caring she was with my car issues, all while being extremely fast in getting my car checked in and serviced. My car was evaluated that same day, Hanna gave me a call and was very detailed in explaining what was wrong with my car, and then I received a call two days later from Hanna saying the failed part in my car was replaced and was ready to be picked up. Honestly, I’ve never had such an amazing experience at a dealership/service center before, and it was all thanks to Hanna! I’d recommend this location to any and every other Honda owner. Thank you!

My first oil change and tire rotation after 6 months ownership of a certified Honda Accord was not the best. I was professionally assisted and provided excellent service by Hanna Marks. She is to be commended. Unfortunately a minor driver seat mechanical issue I asked to be inspected became a $1,700 dollar problem. Truly disappointing. I am still waiting for follow up by the dealership on whether my platinum service plan will cover this issue.

We have bought two vehicles from Autonation Honda of Hollywood, they do not disappoint! The service is excellent and friendly. We will definitely go back when it’s time to purchase another vehicle!

Jason was so calm and explained pretty much every detail...easy but timely transaction… (As any car buying transaction would be- wear a sweater LOL). Would highly recommend Jason!! Also, you can buy any car from this location... I’m so very VERY HAPPY!

Very good service. Everyone is very helpful and friendly. My service got Rocky aka Sinbar Rocks. 👍👍

All of the service lights in my car randomly came on the other day and so I quickly contacted my local Honda and they originally told me the earliest appointment they had was at 1:30 PM but I was going to be working at that time so they managed to get me in within 30 minutes of me making the phone call (I called at 9:00 AM when they opened). When I got there, I was greeted by Hanna Marks who, to say the very least, was amazing at her job! I could tell she was an awesome service manager because of how thorough and caring she was with my car issues, all while being extremely fast in getting my car checked in and serviced. My car was evaluated that same day, Hanna gave me a call and was very detailed in explaining what was wrong with my car, and then I received a call two days later from Hanna saying the failed part in my car was replaced and was ready to be picked up. Honestly, I?ve never had such an amazing experience at a dealership/service center before, and it was all thanks to Hanna! I?d recommend this location to any and every other Honda owner. Thank you!

My salesmen was Raphael Palou he was great and attentive to all my car buying needs. I'll definitely recommend everyone to visit and purchase a vehicle!

Everything was excellent as always. I?ve only been there a few times .

Martin is a wonderful employee, he explains me what they're going to do and how long is going to take and if I have to paid for something he lets me know before they worked on it.

Extremely happy with the experience, everyone at the service department was very professional and very fast. Highly recommended.

My Experience has been quick, professional, and enjoyable. Hanna is a great professional employee in Honda of Hollywood - My wait time wasn't long - price was reasonable -service was quick -Honda atmosphere was welcoming -the customer service from Honda was more than what I expected in a positive note.

Aquilino was the best and he did such a great job of answering all our questions. He was the reason we stayed because the sales person who was next on the list that greeted us was not very nice. We where about to leave and Aquilino noticed us and made us feel comfortable enough to seat down and listen to him.

Convenient

Friendly and professional staff. Time serviced as faster than estimated time promised , which worked in my favor as I was waiting at the dealership.

A bit long of a wait, but all work was done professionally, even got a cr wash

Overall, My experience was excellent. Service advisor was professional, and knows how to deal with customers.

Excellent service. Recommends service representative Rocky.

Customers service, speed

My service for a recall was fantastic. Quickly got in and out and my advisor could not have been any knowledgeable, helpful or more professional and friendly.

I bought my Honda Pilot in 2016 and have been servicing it at AutoNation Honda Hollywood ever since. Rocky has been my service rep for the longest and his service has been nothing short of excellent. He is very professional!!! Highly recommend. The staff is all wonderful.

Great service and communication from Tameka..on point

Excelente

So excited about my first car today. Raphael helped me find my first car today, Amy was amazing best person ever went above and beyond to help service my needs. Randy the sales manager was amazing and very professional. Thank you AutoNation Honda

My car was towed in recently due to an issue with the fuel pump. Luckily it was still under warranty. Not only did they replace the pump, but they did a multi point inspection including the brakes at no charge AND not only washed but actually detailed the car. There were a couple of spots on the seats that I tried but was unable to get out that were gone! They service advisor could not have been friendlier or more helpful. I spend winters in Hollywood and will go back here for any future needs when I'm here.

This is my 5th car that I purchased at Hollywood Honda. Always a great experience.

Hannah was amazing she explained everything in detail for me, it was best customer service experience I will definitely return for future services. Thanks Hannah 😄

In and out in an hour. Fernando was welcoming, friendly and efficient. This is my second lease with this Autonation location. Highly recommend.

My service advisor, Tameka Long, was great. She took the time to explain the repairs needed and offered me a complimentary car wash. I will ask for her next time my car needs service.

Brought my car for oil change service and helped by Fernando..

Amy was amazing I loved my experience with her and the whole company. Randy was so helpful and gracious I would recommend auto nation to all buys look for great services.

Great service and very helpful. Will definitely be back

Always professional, transparent, and quality service

Amy helped me get the car of my dreams. Randy and Brian helped.

Received excellent service for my vehicle on every visit. No complaints. And the Service advisor was a pleasure to deal with. Thank you for the great attention as always Autonation Honda!

Amazing experience, Martin was so helpful!

Great experience, will definitely be coming back for more cars in the near future. Thank you Randy, Brian, Amy and Reggie for all your service. I really appreciate it !!!!!

I continue to go to Autonation for the excellent service and treatment I receive every visit. Mind you I am an Automotive technician but have no issues whatsoever with them servicing my vehicle even though I did not purchase it there.

Kevin was very nice and helpful while I waited for my car getting service performed.

Fast service

I was very pleased with Service Advisor Patrick Rodriguez. He makes a customer feel special. He is courteous and informative. My concerns regarded the safety of my vehicle. After an inspection, it did not require any repair. My peace of mind was restored.

Kevin was very helpful the entire time I was there waiting for my car to get service. He also follow up with me the next day, to make sure things were going well with the performed work.

Daniel was awesome, not pushy super Patient and so informative. I walked in just to see what they were offering ans walked out with my brand new car. It’s wonderful! Everyone is nice there. :) Carlos Castro, assistant manager in the service center is wonderful with all his help. Thanks again team!

Your sales person Mr Roderick Williams is very efficient and reliable.I would not be hesitant to recommend him to any one that is looking a great deal.

bought my car over the weekend and it was the best experience I've ever have buying a car Roderick and Raphael are the best helpful friendly staff are great overall. 👍👌🙌☺😊

Fantastic and easy experience. Super smooth interaction

I have never had a bad experience when scheduling or arriving for my maintenance appointments. For this appointment, I was greeted quickly and asked if I had an appointment and who it was with. As soon as I advised the greeter it was with Hannah, she came up to me, introduced herself and welcomed me. We went inside, discussed what service I was there for and she processed the paperwork. She went over everything with me, and checked back with me to let me know everything was fine and my car would be ready soon. She came back, gave me the final paperwork and showed me to my car. She thanked me for having my car serviced, and asked if there was anything else she could help with. She was prompt, informative and kept me up to date. I appreciated the fact that she never tried to oversell me, which has happened at other places. Their waiting area is also very clean, which I appreciated.

The worst customer service ever,!!!!!!!!!!!!!

The agent who dealt with me was courteous and helpful. I was satisfied with the service received.

Dennis and Amy are very friendly and helpful and got us into the perfect car! Will definitely recommend Autonation Honda of Hollywood to friends and family

Went there for service for my Honda Sedan. The car was overheating when idling for any extended period. Although it took a while for them to diagnose and order the parts needed, my rep Carlos Castro did a great job keeping me up to date every step of the way. He set me up with a loaner car for a few days while waiting for the parts (2 fan motor assemblies) to come in. He had the mechanic do a full inspection and gave me a detailed order of when do to each item on the list and why with pricing for each. All in all an excellent experience with kudos for Carlos for his yeoman work. Car is running fine again.

Had a great experience with Amy! Affordable price and was able to get me quickly the resources I needed to get the best payment!

The sales person Mr. Beltran was super knowledgeable and a gentleman. He made my experience unique and unforgettable. I would recommend autonation Honda specially Mr. Beltran. Thank you Mr. Beltran.

It was my first time visiting this location and Hannah was super nice and took amazing care of all my services and needs for my Honda Accord. I will definitely be returning for future services !! Thanx Again Hannah!!

Great Experience

Rocky was very helpful and willing to provide all his expertise, great and friendly service.

Took my 2017 Honda Civic in for an oil change. Made a comment to Fernando about maybe thinking of upgrading for a newer vehicle and he immediately set me up with Brian, I have to say HondaNation has to be my best experience in regards to buying a car. Brian was with me the whole way and all I had to do was sign papers and that same day I left with a 2020 CR-V. He work the numbers and I was very satisfy with the complete experience. ⭐️⭐️⭐️⭐️⭐️

My representative is the best taking care of all details and making sure a had transportation to my job. Martin is the best.

It has been the best service since I am going to this dealership, Hanna has been the best person who has attended me, very polite and cordial!

Purchased a Type R recentlyat this dealership. I had been working with Tony all week regarding the vehicle. Tony made the whole experience so fast and easy. Usually purchasing a vehicle is a long stressful process, but not with Autonation Honda. Thanks to the great customer service and efficiency of Tony, I was in and out and able to start enjoying my Type R. If you’re in the market for a new vehicle, I definitely recommend checking out Autonation Honda. Remember to ask for Tony!

Always have good service every time I visit. Had to go in for an oil change, tire check, and brake fluid change. My service attendant Carlos was helpful and courteous. He explained the repairs and costs and got everything taken care of within a reasonable timeframe. Overall, great service.

They were very professional and timely.

service was great and joseph in the service dept was helpful and attentive

I had a good experience. They were professional and efficient.

The experience I had was great, I was 35 minutes early for my appointment and was taken right away. Tameka was extremely helpful, she was honest with me and told me what was needed right away and didn’t try to sell me something else. Thank you Tameka for you honesty and all your help.

This experience was a 5.

Great, smooth experience at Honda Hollywood. Joseph provided excellent service!

My service was quick and easy. Hanna took care of everything. Thank you so much for such an easy oil change.

Excellent customer service!! 👍🏼..from the GM to Sales Rep to Finance to Service Dept ....Clean, spacious and welcoming environment. The best deal ever!! Love my new Honda HR-V.🚙

Tameka Long was absolutely the best. Wonderful and professional customer service to the max.

Carlos was very helpful and kept me updated on the status of my car the entire time.

Every time I'm there for my Pilot I get excellent service. Fernando always makes sure that my vehicle is taken care of before I leave. Great Job

Did not find what I was looking for but they have nice attentive staff. Definitely recommend I'd come back myself

Joseph went above and beyond in providing an excellent service. Love this place!

Great customer service.

They were so amazing when it came to taking care of my car needs.

I came into a dealership for the first time today and was handled with the upmost care and respect. My assistant Elias helped me find my dream car (Honda accord) and I signed same day with my advisor Amy. I also have to thank Randy for making the transition so smooth. BEST TEAM AROUND!

WARNING! WARNING! Do not buy used cars from this place or any autonation. After purchasing a used vehicle with 90 day warranty from autonation they refused to fix the issue I had with my radio. Instead of their “90 day certified warranty” they insisted my refund and return of the vehicle. After I contacted them about my issue with the radio they strung me Along for two (2) months saying they were going to fix it but instead they told me I was denied by the bank. Since when does it take two (2) months to decide if your approved or not?! Lol. When I called the bank that finance me, they told me that the dealership and not fully submitted the deal.so that means the someone in finance from the dealership did not do their job in time. So after I signed two contracts they refused to fix the radio and just cancel the contract. At the end they decided to reverse the deal and forget about customer service. Avoid the used car sales Manager Lorenzo, he stated he’s about customer service but it’s all false advertisement & full of bs. The finance worker Rhadames is a scammer, avoid this man. This whole dealership is running a shady operation. Do your research!

Martin is a professional. He is kind and knowledgeable. He relates the mechanics findings in a timely manner and helps make decisions regarding what is best for the vehicle. He is my to-go service advisor.

Always good service. Coach is really nice and will explain to you what needs to be done in your car, he gives you summary of what they did in the car and what needs to be done.

Excellent Service! I dropped my car off for repairs. The body work was great! I would definitely do business again with them!

Good visit I will always bring my car to auto nation Hollywood.

Great service Dept friendly atmosphere

As usual my experience with my advisor Rocky was great, on that side things were great. The car wash guys needs helps. It was as if it were a rush job. The rims were not cleaned well there wasn't the usual shine like after a regular wash

As always the service there is always incredible. The staff makes sure you are well taken care off I will never go to any other. They are the best.

We bought a Honda Odyssey from Autonation and had a pretty good customer experience until we encountered the first breakdown in my car. The car began to stall at the intersection (Auto idle stop system problem) During the warranty period, asking for help did not give any better result than "turn off this function every time you start the car". After the next appeal (a few weeks after the end of the warranty, they suggested replacing the battery ... but for money. Now, if this happened a little earlier, then maybe we would have changed the battery under warranty. It is at such moments that the real quality of service and the value of the client for the company are checked.

Everyone was excellent I love the dealership it?s close to my residence friendly and helpful

Walked in and I was promptly attended to. Patrick Rodriguez took care of means I was out in 45 minutes. The waiting room was clean with plenty room to socially distance. It was comfortable with areas to plug in devices. Thank you Patrick for taking such good care of me!

People are not friendly enough and they only car about selling cars but not about you. I like the person who sold me the car, but the rest was terrible service. They said that they were going to clean my car for me and fill up my gas tank but all they did was throw water in the car and give me my tank half fill. I call to complain about everything and all they said was, this is the best we can do. I will never go back to Auto Nation!!! I have been with them for 3 years now and never have one good experience. I also tell everyone, don?t go shop there!!! The only reason I was stuck with them is because I shop my older car with them with the certified warranty and I have no other choice. Hopefully I learn my lesson now buying my second and less car with auto nation.

Great job. Thank you for the service! Just over priced.

My advisor Jean was great and helpful. He made sure that everything in my car was fixed.

Neil, Luc, and the entire Service Department, are always so courteous and professional. I?ve been going to this dealership for years and always leave happy. The quality of work done, the updates and follow ups, during and after repairs are simply the best.

Best experience I’ve ever had buying a car. Service was great , Mr. Bridget Williams you are the best very knowledgeable, customer service friendly.Mr. Williams made my decision easy just by Being consistent, friendly, knowledgeable, pleasant attitude. I do recommend Hollywood Honda to the highest best experience ever.. Thank you Rafeal❤️

Excellent experience. The sales associate Jodson was professional and knowledgeable. The Sales Manager Carl was great during the transaction as well. I highly recommend! AAA

My representative Martin is amazing. The service he provides to his customers is like no other. He make sure you leave there with your car feeling like new. I come to this dealership only because of him. He is very honest and professional.

Went into shop and found what I want to my son. Was in and out in 1 hour. Thxs

Great service, great mechanics Very pleased with my experience Angelo, the technician that worked there n my CR-V was friendly, knowledgeable, and had me back in my car in one day.

Staff was very attentive. It was an excellent experience

Customer service are very polite and service, we write on paper that I?m deaf , they very patience! I?m appreciate your help with me

The service was excellent. I would recommend autonation Honda to my family and friends.

Carlos Alvarez was a great salesman. Easy to deal with. This is our 3rd lease with him as our salesman and soon it will be #4. Everyone was wonderful

Fernando in the service department was great!!

My experience here has always been pleasant & professional. Jean & Tamika from the service dept are great! Always a pleasure pampering my Honda @AutoNation Honda.

Very relaxed environment and my Sales representative Elias, was very good.

Great service and very Timely. Rocky and Service Manager Neil were exceptional and helpful

Yesterday, I brought my Pilot in to have the oil changed and address a couple of concerns I had. One was a noise the car was making that started after I ran over a bush in the road. There was a branch still attached to the bottom of the car and I was to let Luc (Martin) know if the problem continued. ( It didn't.) The other concern was that my cell phone stopped communicating with Android Auto. Richard (who serviced the car) worked on the car settings and my phone settings until he solved the problem! Luc (Martin) always gives me up to date information as to what the needs are for my car. At 5:00, Martin called to see if the car was doing well. I was happy to report that it felt like a new car!

Very pleased.The work was done quickly and the problems I had was seen to exactly.

Coach and everyone who attended to me were very professional and well deserve of a 5 stars. I am grateful. Thank you.

Had first maintenance due. Went before appointment and they came right away. Only need oil change and tire rotation. Took 2 hours! Should have a lane for the easy quick ones. Felt because I didn't buy car there, it was going against me. Do not recommend for now.

Hanna was amazing! Service was timely, I shared with her my previous wait with an appointment and she assured me that my visit today would be and hour to and hour and a half and I really enjoyed knowing that I can still trust in Honda Hollywood, I purchased my car from this location also from Nick, love the team here!

People are friendly and take time to explain things to you.Ladies don’t understand lots of things about cars.

Service representative was very professional and courteous, I wouldn?t take my car anywhere else to be service.

Mark Scott is truly the best of the best. Highly recommend. kudos to Mark and the entire team. 🙏🏽💕👏

We got the car we wanted and needed for a good price. We received honest advice instead of a sales talk. That is a very positive experience when leasing or buying a vehicle

We got exactly what we were asking for, at a good price.

My experience with Cristian was very nice. He was always nice and courteous good customer service.

It was an excellent experience. Salesman nice and didn?t pressure

Mr. Coach was very professional and helpful. They were able to resolve the issue with my car.

Went to AutoNation Honda Hollywood at 2pm and left with a new car by 6pm. I had the best experience of all my car buying transactions throughout my life. Jodson was wonderful! He was kind, knowledgeable, patient and very helpful, it was as if I was conversing with family. Thank you Jodson and thank you Hollywood Honda for your professionalism, it is very appreciated 😊

Great service and promptly done. No hassle or try to get you to do anything that wasn’t neeeded.

AutoNation Honda of Hollywood in my opinion is my lifesaver. When my vehicle has a problem outside its regular maintenance schedule, I call for an appointment and know that my vehicle is in the best hands. Their service advisors and their technicians solve my vehicles problems so seamlessly. I would never think of going anywhere else. They have my respect and loyalty

Other a bit of a wait time Rocky was awesome as usual

Always a friendly staff. Rocky and Martin are always helpful.

Patrick was fabulous! I will be requesting him again.

It is very nice of you to trick me into getting unneeded service! Thank you so much.

Excellent service. My advisor, Luc Durogene, is well informed, good in communication, devoted and patient. He goes extra miles to help others who need his assistance. He remains calm in tough situations, helps co-workers and customers in conflicts.

Car buying experience went smoothly and salesperson was not high pressure at all which was nice. I even had to fetch him out to assist me with my car purchase. I don't like going into a car dealership and they all approach you with high pressure sales demeanor.

Kevin was great! The process was easy and uneventful.

Great service check out all my concerns and provided feedback on what needs to get done

Yes yes yes They have a great selection of Honda’s, knowledgeable salesman, And prices as good as anybody. Thank you

Rocky was awesome. My car was ready in an hour and it felt like a new car.

Excellent service all around. Great job guys! I really appreciate it

Fernando always provided a great customer service I definitely will recommend this dealer and his services to any of my friends

I had an appointment for an oil change. Jean was not only transparent, but prompt and simply fantastic!!!

I was well taken care of that automation Honda Hollywood. they went above and beyond the call of duty for me on a touchy situation.

they followed all producall for this pandemic, a very clean place, friendly and respectful great atmosphere to be in, they make you feel comfortable always and most importantly is that they give you what you are looking for

Great customer service, friendly and respectful

Jean is Excellent!! I would reccomend this dealer to anyone interested in a Honda. Great customer service.

Service Agent Luc did an excellent job with getting my car serviced

People are very nice most of all professional I hada great experience with this dealership

Best attention ever from Mr. Joe Ray, Carlos and all his staff

Martin my service rep was awesome , he had a loaner waiting for me and kept me updated every step of the way

I had the most wonderful experience today at AutoNation Honda Hollywood. I had the pleasure of working with sales representative Patrick Cadet and words can't describe the high level of service that I received. Patrick for starters was very friendly, caring , patient and knowledgeable. He took his time and made me feel comfortable with the car buying process, as I've had bad experiences previously. I didn't feel pressured to buy or intimated. Most importantly I received an amazing deal on my CR-V EX. I would definitely recommend AutoNation Honda Hollywood as a great placed to purchase your next vehicle. Patrick is a true example of a phenomenal and exceptional employee and represents this company well. Kudos to you again Patrick for everything !

Dealing with my service rep Tameka Long is so easy and she makes everything run very smoothly.

Thanks for a great service and options you gave me so I make the best decision ever.. !

I always get great service and my adviser is knowledgeable thanks

So far they have been attentive to my new car needs.

Highly recommend Christian as salesman, he explained in detail car features and help me to configure apps and new safety functions. Lease process was clean and fast the lady from financial department is awesome.

Everything works fine. Staff were understandable and help.

it has been an excellent shopping experience, we definitely recommend this service

Had an oil change and tire rotation but was having a serious problem with the air conditioner. I feared for the worst. Was relieved when Coach told me that I had leaves blocking the air intake! Good work guys!

I went to get an oil change , Patrick took cate of me, it was easy in and out !! So professional and they are so nice !! Thank you

Great service department, good prices, friendly staff, very professional overall.

Excellent customer service, very good hospitality, and friendly staff.

Excellent service.Manager very helpful . Service agent and mechanic explained everything that I asked and my concerns.

Scott was excellent in providing great communication regarding my vehicle repair. He was very professional, great attitude and very plesant to work with. He made me feel comfortable and that my vehicle would be safe and taken good care of. Tameka was wonderful also and I thank everyone who provided great service to me and my son. I will choose Honda AutoNation to everytime to take care of my Honda. Thank You ?

I was fortunate to stumble upon salesman, Clifford Lawford, a fine young man. I worked with several other dealerships and was unhappy with the service. At all times Clifford, known as Jason, was upfront, kind and considerate. He listened to all of my concerns and address them immediately. He was very knowledgeable about the car I wanted and was generous with his time to teach me and show me about details of the car. He also helped me with accessories. It was an excellent experience!

Fernando Collazo always very helpful, and good customer service.???

Excelente services ,good services,they treat like a family member

Awesome service! Always super friendly and professional.

So far good experience, respectfully attending

Great service, good pr. Pleased with the service...!!!!!????

Carlos Castro Was so very helpful to me on an emergency visit. He made it possible for my car to be checked And repaired as quickly as possible. His help was very important and he and the mechanics were able to fix my car. I recommend Honda and their Service Department.

Mr. Martin is professional and goes above and beyond on every visit. I have been bringing my car to Autonation Honda since 2015. I trust their recommendations and suggestions. This place is not like any other generic dealer. Mr. Martin cares for his customers and always has your interest first!💙

Excellent Service by Martin and Kevin the help and attention was the Best ever

My service advisor Martin "Luc" was wonderful. Very knowledgeable, practical and professional. I always have a great experience whenever my car is serviced there.

Excellent customer service, good cars. I want to say thanks to Angelo Aquilino for his support buying my car

Patrick was fantastic. Honest, kind, and thorough!

A friend of mine recently purchased a used car at AutoNation. The car was pulling to one side so he took it in for an alignment. He was told the strut was bent and it was old damage. The car is still under the used car warranty which covers front end suspension. He bought the car to AutoNation, expecting the issue to be resolved and after a couple of days they told my friend that the strut is not included in the warranty because it is not part of the suspension. So here we have AutoNation taking advantage of the little guy and wriggling out of their obligation. I don’t know what world Auto Nation lives in that the strut is not part of the suspension. This tells me that their used car warranty doesn’t mean a thing. It sounds good but when it comes to actually applying it, AutoNation is MIA. I guess it’s time to file a complaint with the better business bureau to see if anything can be done to curb these deceptive practices.

Was very pleased with the service and the confident non-pushy attitude

I don’t know about this place but at AutoNation Nissan this was my experience be warned -they refused to believe me when I provided warranty -forced me to track down warranty information already given to them - 1 week tire replacement - no calls for updates - service department manager never called back - no multi point inspection - no fluid top off - they couldn’t even place the spare under the car where it goes, at the Nissan dealership for this Nissan car

Service was good but the policy of Honda to pay for my repair lacked. This problem was through no fault of my own and I understand that this same problem is rampant on the Honda HRV. It's a design flaw yet the consumer is the one stuck with the bill. I cry BS! Definitely going to rethink my next car purchase.

Was there for an oil. Change and Martin was polite ,fast ,efficient,and honest.

It was definitely a case of bad news, good news. The bad news was that the engine needed to be pulled apart, the good news was that Honda would cover the expense. Certainly the fact I bought the car at that dealership, and had all my maintenance, especially the oil changes done at this same dealership, were reasons they took responsibility. Satisfying that Honda and the dealership would own up to the repair. Service agent explained the repairs and process needed; the car needs 1000 miles to check the oil leakage before the major engine repair takes place. Considering the above, I would have to put Honda at the top of the list as far as buying a new car.

Carlos was awsome however, when I asked for coupon or discount availability he said he had none to offer. I then showed him the offer I had found from Honda online and he applied it.

Overall, my visit was excellent. The advisor was very professional in dealing with me, the customer. I was treated with respect and the advisor was very amicable.

Best teamwork in the industry! Great people and very friendly.

Autonatiön did a wonderful service to my. Honda Civic SI thanks autonatiön 💪🏻👍

Autonation-Hollywood Honda- Over my 50 years of purchasing autos I have NEVER had the most pleasant, helpful,informative bunch of people to deal with. They ALL went beyond the call of duty especially, Mark Scott and Tony Guevara they never left us without answers even during the hectic day of September 30th where it seems like everyone in the area was there buying a HONDAA.

My regular Service Agent provided usual excellent care!

I have to wait less than I was told. The Assistant Service Finbar Whithall was cordial and efficient.

Professional & respectful with the ability to listen to the customer. Service was timely & communication was excellent. Thanks!

Great Service and very helpful and informative.

Sames Rep. Roderick Williams was awesome!!! I went to the dealership for a particular model, but left with something even better. ??

Great Service. My service advisor Fernando and Manager Neil are always honest and friendly and knowledgeable about my car needs. Thank you

Fast, professional and efficient service

Great service, I trust my service rep Rocky, and they have always been dependable.

It?s always a pleasure going to Honda , good service

I travel to AutoNation Hollywood from Melbourne, Florida to have my vehicle serviced. My service advisors treat my vehicle as if it was their own and provide me with a safe and clean vehicle. I have been with AutoNation Hollywood for many years and would not think of going anywhere else for service or vehicle purchase.

See Rocky - he is awesome. He is honest as well and has never tried to sell me stuff I don't need. I recommend for service and with the right salesperson for sales too.

Patrick Svc Mgr even advised me what I can do myself to save service costs. Thank you

Kevin was super helpful and attentive! He was very knowledgeable and made me feel comfortable as a consumer. Great job Kevin!! If I could give more stars I would! I will be back!

Kevin was super helpful and attentive! He was very knowledgeable and made me feel comfortable as a consumer. Great job Kevin!! If I could give more stars I would! I will be back!

I am very happy with Auto Nation of Hollywood. Brought my leased Honda there for the last 3 years. The staff provides excellent service. They greet you immediately and seem very organized . I?ve been ignored at other dealers so I appreciate the good service here and they don?t oversell their services.

Carlos was very polite and knowledgeable. He took his time to explain and answer all my questions.

I was properly served, with courtesy, respect and manners.

I Have always come Hollywood Dealer since 2015 and this is First time that I received a POOR SERVICE for your employee.

Purchase of car , excellent service. Really worked with me to gain full satisfaction. Highly recommend.

Awesome job and made everything possible for us to take the car

Tameka has been my Service Adviser for few years now and no matter how long it has been, and she always greets me with a happy smile as if we are old friends. She gets me in and out quickly and always provides me with fabulous service. 10 Stars!

Courtesy and professionalism were observed and experienced from the moment that I parked my car at their facility until I vacated their facility

Carlos took great care of me and the whole team was great! I broke down when a Caliper collapsed on my car(Pep Boys error) and they fixed my car with the least expense they could!! Thanks again for all your assistance, I needed it!!!!

Rocky was amazing. I had a certain issues with my car for months and no one could help and he helped and figured out what exactly was wrong. Now my car drives so smooth! Definitely coming back to this location

Tameka is amazing. I went in for some maintenance and one issue covered by warranty. Parts needed to be ordered and they also diagosed another warranty issue that parts needed to be ordered. Tameka called several times to keep me updated when parts arrived. Going in to have warranty work completed tomorrow. Keep up the great work.

Customer service is great. Employees are very welcoming and very attentive.

My sales guy, Creg Coombs, was knowledgable, friendly and sensitive to my needs and made my vehicle purchase seamless. AutoNation Honda of Hollywood exceeded my expectations by being courteous and professional. World class personnel top-to-bottom, awesome crew! Highly recommended for you folks that value a superb car-buying experience in what?s usually an unsettling environment.

Fast courteous serviceThat’s it I was two characters short

Great customer service. A+

They were the only dealer out of seven to provide honest and accurate pricing upfront. Other dealers referred me to Honda calculator.

Polite staff, professional, but a long time to wait

AutoNation Honda Hollywood

The sales staff was particularly attentive to all my needs. They made the car buying experience pleasurable. #Would recommend them without hesitation.

Great service, polite staff the staff takes time out to explain the entire process of perching a vehicle. Clean and friendly atmosphere, I recommend my family and friends to shop for vehicles at AutoNation Honda Hollywood Fl

I had a recall on the air bag. The service representative was professional and a people person at all times. The environment was pleasant and service was pretty quick.

Great customer service, happy with their work and nice place.

Carlo Rosenblad was my agent as I have purchased a used Lexus 2018 from AutoNation last week. Carlo is a fantastic representative, so friendly so calm, Not the average used car dealer personality – which is great! Thank you for my new vehicle. Wish me luck and fun driving.

the best experience ever, Kevin Bonilla the assistant service manager was the best! He did everything that I needed in a timely manner. Was so polite and informed me of my repair to my understanding. He is an asset to Auto Nation. Many Thanks again, Harold Dmyterko,

Auto Nation Hollywood service agent, Tameka does an excellent job ensuring my vehicle is well taken care of. She is very thorough and checks everything out. She gives honest suggestions and is kind. So thankful!!

This was my first time leasing a car so it was all new to me. I emailed Don from the sales department and he answered all the different questions I had and made me feel comfortable and he was very transparent. I could of gone to a closer Honda dealer to me which was about 20 minutes away but Don was so informative so I decided to set up an appointment In the dealer he was at that was about an hour away. I went to see the car and was able to lease it! Everything we spoke about through email was what it was, no hiding fees like other dealers. I will keep using that dealer for my future leases and purchases.

Tameka is awesome. I will always request her when I come in for service. She really cares about her customers. ?

This was my first time leasing a car so it was all new to me. I emailed Don from the sales department and he answered all the different questions I had and made me feel comfortable and he was very transparent. I could of gone to a closer Honda dealer to me which was about 20 minutes away but Don was so informative so I decided to set up an appointment In the dealer he was at that was about an hour away. I went to see the car and was able to lease it! Everything we spoke about through email was what it was, no hiding fees like other dealers. I will keep using that dealer for my future leases and purchases.

I had been a raving fan of AutoNation Honda Hollywood, having leased 4 cars in a row. But the finance person at my last closing told me that the Honda roadside assistance program was no longer offered, then upsold me on an AutoNation policy. I have a hard time believing this was an honest mistake I have been waiting for a call back from the Finance Manager to resolve this for over a week now.

Martin is a very professional car advisor and cares for his customers.

I bought my Honda Accord Sport Special Edition here in 2017. And even though I live in Miami I have brought it back even for all oil changes, due to the excellent customer service. Jean Cilien (Assistant Service Manager) is very professional, thorough, and efficient. Who could ask for more? ...plus I get a car wash!

Kevin was professional and timely. Work was done quickly and completely.

My TPMS light came on now, after you rotated my tires.

In and out real quick. Service was fast. Knowledgeable.

The seller Carlos was very helpful, will definitely recommend my friends to use his service.

It was a great pleasure to service my car there. Customer service was exceptional, the work performed was professionally done, and great thanks to Jean Cilien.

Fernando in service was amazing. Very professional and took great care of me.

As a federal employee, I was able to utilize Perks site for my agency where a discounted price was available. I used every incentive I was eligible for on top of my employee discounts. It made it easier to find a vehicle in AutoNation as an authorized dealer for the program. Thank you very much.

Very professional service, fast and reliable. Rocky my service assistant is the best!!!!

Great sales rep and easy process 👍👍👍

Really appreciate your service always polite,and fast!!thanks Fernando for be professional and helpful all the time!!

It was very pleasant,fast .Martin was absolutely amazing helpful and friendly. Thank you I will definitely use the Hollywood location again.

Patrick gave me the best service I had since I started driving a Honda I been driving Honda since 2002 I was very impressed with the service department, I will return for all my needs in the FUTURE!!!!! Bye Bye Rick Case Thank You , Gloria

Friendly and Honest. Martin is exceptional

service my 2 two cars at this dealership for the last17 years. Overall experience-excellent.

I did most of my price negotiations online with Nick prior to arriving at the dealership. He is so professional and was the perfect balance of persistent and patient. Everything was in writing and well organized. In person Nick was very accommodating and explained everything. I also dealt with Issac about my warranty and contract. He too was so patient to answer all of my questions and ensured that everything was to my liking before I signed anything. I have been a Toyota customer for the past 13years , but Autonation Honda has definitely showed me that good service is not brand specific. I would recommend each of them to anyone looking for a new Honda!

My Honda Odissey had a recall on the roof. They did an amazing job on my car, service was beyond !! Big shout to AutoNation Hollywood and Jasón ! Recommend to everybody!

Very happy with AutoNation Hollywood and specially with Jason who went above and beyond in customer service!!!

They are professionals,always on time and does a great job,try them,you will be satisfied,they are also very clean.

Roxy was excellent, always pleasant and approachable. Ease in getting in for an appointment.

I lost my car keys, Kevin was able to help me quickly and along with the help from Milton they were about to get me two keys and helped lower the cost as well. Definitely coming to them when my lease is up.

Little wait time. Service Rep was very knowledgeable and Helpful. He explained everything to me so that I knew what was going to be checked out on my car, what was going to be repaired and cost. It?s a very clean facility with friendly staff

Good location. They service my car in a good time frame.

I went there with my 2017 Honda for service, the Service Rep Luc Martin Derogene was very professional and experience and treat me with respect and even follow up with me after I got home. So, to that was great service and I would recommend any body there.

Excellent. We had been on a cruise, and our car had been parked for 10 days at Port Everglades. After the cruise, the car had a dead battery. AAA came and said we had a bad cell in the battery plus a bad alternator. We drove to the Honda dealer and they got us in immediately. They explained they would do a diagnosis, with an estimate of about $130. They said the service would take about an hour, but it was only about 45 minutes. They said the alternator was okay and it was just a bad battery. The total price was about $160, and they even reset the car clock! What really impressed us is their honesty. We were travelers and they could have taken advantage of us by saying that we needed a new alternator, but they didn't.

Rocky the service advisor was quick knowledgeable and help. Also the technician working on my vehicle was quick and clean. He was also knowledgeable. I will be returning to the Hollywood Honda for my next service appointment. I may have found my home service dealership.

Exceptional customer service. The service advisor was very knowledgeable and courteous. He called me after I left the dealer to check to see how my car was working after the repairs. I advise him that my a/c was working.

This is my 8th year here, but this time was the most positive experience. I got two brand new Civics and the sales process and transaction was more than positive. TONY GUEVARA was very friendly, sincere, not pushing and this no "traditional car-salesman" attitude, made me get the wto cares at the same day last week... Also, the leasings signing process was pristine and ALVARO CABALLERO was very accomodating, honest and just great ! Best car buying experience in my 31 years of driving !

Very good, I will see you again for my next services

Martin Luc is the only service manager I deal with when I bring my car for service. He?s a very kind and helpful person . I?ll recommend him to anyone.

Excellent salesman Carlos Alcatraz Very informative, patient, and patient We had an excellent experience with Carlos

In the process of finding the right vehicle, we went to 6 different dealerships. All of them offered great deals, but the only one to honor their deal was Hollywood Honda. The others came back with excuses , that particular suv wasn?t available but they had another and it was only a few thousand more, another said their offer didn?t include taxes and dealer fees which would bring the price up $2500 more, two places told us we did not qualify for all their rebates. I asked does anyone ever qualify for all the rebates and was told no. Hollywood Honda gave me a price and there was no hidden fees, and they didn?t charge anything extra when they had to go to Miami to pick up the suv because my wife didn?t like the color of the one they had.

Atención instalaciones y variedad de productos ubicación

I?ve been doing business, with Autonation Honda of Hollywood. Since they were Hollywood Honda, the standard of service is always EXCELLENCE.

Excellent service. People in service friendly helpful

My sell agent Tony Guevara and manager Vlad very professional and willing to help, Thank you.

Greatly appreciated Patrick?s input and professionalism he was honest and informative. Also the complimentary car wash was appreciated

Excellent service. I always come back . Everyone is very professional and helpful. Problems always fixed.

I have been a loyal Honda customer for over 12 years. This has been the worst experience I?ve had at any car dealership. I picked up my new car December 1st, received temporary plates and within a week was informed I could use my old plates, thereby overpaying on my registration/motor vehicle fees by over $200. I was informed by J in financing that a check would be sent to me but to wait at least a few weeks, thereby putting the date towards the end of December. After not receiving the check I began calling Hollywood Honda weekly, sometimes twice a week leaving messages with no return calls. I then decided to speak to a manager, SM who told me he would have J call me. He didn?t. I began calling again, to no avail. I then contacted Honda (corporate) to file a complaint and they reached out to the dealership. I then finally spoke to J in financing who promised me the check would be sent that week. It wasn?t. I then found out through someone in the business department that the check comes from Texas. I finally received a check on Feb. 24th for a much lesser amount, which would have been the amount I would have received for overpayment had I gotten NEW plates, which I didn?t. I spoke a few more times to Honda headquarters who informed me there wasn?t anything more THEY could do as my complaint was against the dealership. They did say I had every right to persue further action. I?ve called twice this week with a promise that J would call me back. He hasn?t. This has been going on since the beginning of December and is now the end of February. Honda has lost me as a customer and this dealership will NEVER get my business again nor will I recommend this dealership to anyone.

2014 honda accord starter switch issue is not being RECALLED by Honda. This is a matter of which is happening to many honda owners of this same year build after conducting a research. I only have 30,000 miles on my car! Honda needs to make this right! I am joining a class action suit for this matter among with many others. Will never by a honda again!

Awesome experience would definitely recommend this dealer to family and friends

My Sales Consultant (Jimmy Belotte) was very helpful and informative. I love my new Pilot and look forward to enjoying it.

Finbar always does a great job of taking of having my car service. He keeps me informed of the progress and explain what was done.

Huge shout out to this amazing dealership and its Asst Service Mgr, Rocky. Terrific customer service!!

Awesome, great job! Car fixed in less than 2 hours.

I love my new car. And I'd recommend this place to my friends

I knew this was going to be a great experience from the moment I connected with Ernie through the online sales. What a professional. The dealership itself was grade A all the way.

It was a very good experience servicing my car at auto nation Honda. Yes i strongly recommend auto nation Honda

My 2017 Honda CRV had major service completed recently. My service advisor, Rocky Whitehall was courtesy, reliable , right on target, and made my service experience a pleasure to be at AutoNation Honda in Hollywood. I would recommend this dealership to anyone interested in purchasing and servicing a Honda automobile. I

Great service, great personnel and great location.

Great service, attitude and they took the time to wash my car

The service was timely, thorough and a reasonable price.

Very good customer service everybody make you feel comfortable ,Ernst help me to go through the whole process he was amazing .

Rocky was amazing. By far the best customer service I've ever encountered.

Rocky is amazing. Rocky made sure I was in and out has quickly as possible. Rocky has the best costumer service anyone could ever ask for .

Helpful professional specialist able to make the customer feel they are of utmost importance

This is my second car from this dealership. Everyone there is helpful, efficient, courteous and wonderful to work with, especially Tameka Long and Dominic. I even received a car wash after my vehicle was serviced. I will definitely remain with this dealership and I have already recommended it to my friends and neighbors.

Took my 2019 Civic in to check the warning lights that I was getting from my tire pressure and emission. Assistant Manager Patrick took great care of me and the car. Wonderful experience all around. Thank you!

I had a very good experience with all three associates at Auto Nation Hollywood Honda

excellent service from knowledgeable people. would definitely recommend to anyone.

Friendly personnel. No pressure sales. The salesman, sales manager, finance manager and clerk were all wonderful. The sales manager gave a us a very good price on a 2020 CR-V when they did not have a new 2019 in the color we wanted. The salesman was very helpful and patient while helping us set up out technology on this vehicle. The finance manger did not pressure us into purchasing extended warranty's and dealer add-ons. It was a good purchasing experience was done in a very timely manner. I would highly recommend this dealership.

We had a great first time experience. This is our first Honda.

Service Representative Rocky is the BEST!! He is excellent, patient, and thorough.

Excellent service from Larry at the Service Desk and the wait time was very short.

A very professional sales representative,Victor we were fortunate to walk us through the sales portion of buying a vehicle. Vlad, the Sales Manager we were very impressed by his Professionalism. He is such a courteous young man whom is very customer service oriented. The Finance Manager, Alvaro, was sure to explain each and every document for us to understand as we were signing the paperwork. What a Great caring individual he is. Professionalism is certainly at work in this store. It was our pleasure to meet these ?rare, and hard to come by employees on this world today to Represent Autonation!

Rocky was knowledgeable. He was pleasant and courteous. Got my vehicle back under two hours with all that was done oil change, rotate and balance tires etc.

The staff is very friendly and caring. It feels like family at this place.

Nice clean and comfortable facility. Friendly and knowledgeable service advisers. Prices are competitive.

I was in an emergency situation. My old car had a gas leak and we had just replaced the starter. My husband and I only had one car and can?t afford to be without it, especially with a baby. Everyone at the Honda Dealership on Sheridan and 441 made the entire process smooth and easy. It was a relief to know that people cared and truly extended themselves to my small and growing family.

Daniel was really amazing he helped me get out of my old Ford Focus into BBC a brand new Honda Civic , he was very nice he got my car detailed for me and got my floor mats and a Honda key chain. He was great.

We purchased a new Honda Civic last weekend. Overall the experience was very good. The salesman was attentive and professional.

I bought the car 6 years ago at Autonation because they had the best price. I go there for maintenance because of the quick service. Luc Durogene in particular does a good job of keeping me informed as work is being done on my car. He's professional and makes the customer feel valued.

Always a pleasure with Rocky. Quality service. He gets me in and out in a reasonable time, every time!

AutoNation Honda Hollywood was the best overall car buying experience I have encountered in my 24 years of owning/leasing vehicles. From the staff that greeted me, to my amazing sales consultant, Roderick, to the sales manager Vlad and the finance manager, all 5 star and A in customer service.